Comment On Delivery By EULA

"When I called iRobot to see if they could help with my broken Roomba," M. Helm wrote, "the customer service gladly sent out an 'upgrade kit' to fix the problem and noted that I'd have to agree to the EULA sent along with it. I didn't think I'd have a problem agreeing to the EULA, until I saw this." [expand full text]
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Re: Delivery By EULA

2007-12-18 09:10 • by gabba
I'm sure the license is perfectly acceptable. Why should there be a problem with agreeing to it before finding out what it entails?

Addendum (2007-12-18 09:24):
Still, you gotta hand it to them for letting you hack on their vacuum cleaner robot. Think of the possibilities!

Re: Delivery By EULA

2007-12-18 09:18 • by Crash Magnet (unregistered)
167306 in reply to 167305
Was there a disk or something? Or was the entire contents of the bubble wrap the EULA warning?

Crash Magnet

Re: Delivery By EULA

2007-12-18 09:24 • by John Goewert (unregistered)
Yeah.. I hate agreeing to stuff I can't read yet.

At least they gave a link to it at the bottom of the sticker. http://irobot.com/hacker -> http://www.irobot.com/images/consumer/hacker/Roomba_1_Year_Warranty.pdf

I knew a lot of people were modifying them (tons of posts on makezine.com) and irobot now has a Roomba specifically for programming, but I didn't realize it was an active encouragement. Sweet.

Re: Delivery By EULA

2007-12-18 09:25 • by Rooser (unregistered)
I'm also confused by the first one. Are you trying to show that the EULA was inside the package, so by the time you read the thing telling you not to open it, it's already been opened?

Re: Delivery By EULA

2007-12-18 09:26 • by VI (unregistered)
167309 in reply to 167305
>> I'm sure the license is perfectly acceptable. Why should there be a problem with agreeing to it before finding out what it entails?

Can you really be sure without reading it? Will you take the $1 coupon or what's behind the MYSTERY DOOR?!?!

>> Still, you gotta hand it to them for letting you hack on their vacuum cleaner robot. Think of the possibilities!

Skynet?

Re: Delivery By EULA

2007-12-18 09:27 • by Coditor
Surely you can read the EULA thru the bubblewrap.

I would have added a tickbox on the sticker "[ ] I agree to the enclosed EULA".

Re: Delivery By EULA

2007-12-18 09:28 • by Rene (unregistered)
167311 in reply to 167308
No, as in, that sticker is on the outside of the package, but the actual agreement is inside ; so you're not supposed to open the package unless you agree to it, but you can't get to the agreement to decide if you accept it without opening the package.

Re: Delivery By EULA

2007-12-18 09:28 • by Chris (unregistered)
167312 in reply to 167305
The point is the EULA is ENCLOSED and the statement says not to OPEN the package if you don't agree with the EULA.

Re: Delivery By EULA

2007-12-18 09:29 • by Andrew Cook (unregistered)
Fortunately, although it's blurry, the photograph shows the sticker with the "http://www.irobot.com/hacker/" URL, which links to the EULA above the fold.

Ahh, yes, the dangers of marketing mutilating tech specs with copy, then the rag authors mutilating the mutilated tech spec and copy. Sony's specs state that the camera is 30GB.

Re: Delivery By EULA

2007-12-18 09:31 • by necktologist (unregistered)
Yay! This kind of stupidity has been used in past court cases to declare entire EULAs null and void.

If only every stupid EULA was packaged this way, they'd all be unenforcable.

Re: Delivery By EULA

2007-12-18 09:31 • by mean dad (unregistered)
Roomba Basic
10 detect child
20 taunt child
30 chase child
40 if detect mother or detect lowbattery
50 abort
60 else
70 goto 20
80 end

Re: Delivery By EULA

2007-12-18 09:41 • by mindless_drone (unregistered)
>> Still, you gotta hand it to them for letting you hack on their vacuum cleaner robot. Think of the possibilities!

Jump forward 500 hundred years:

"your floor is now clean <bump>
your floor is now clean <bump>
your floor is now clean <bump>
your floor is now clean <bump>
..."

Re: Delivery By EULA

2007-12-18 09:51 • by belgariontheking
730 GB for $500? I've been looking for an external hard drive/camera.

Re: Delivery By EULA

2007-12-18 09:52 • by Richard Gaywood (unregistered)
What's up with the asshat-advertiser thing? Googling the string brings it up on a couple of random sites that don't seem to have anything to do with each other:
http://www.google.co.uk/search?q=asshat-advertiser

Re: Delivery By EULA

2007-12-18 09:57 • by edcode (unregistered)
167322 in reply to 167316
mindless_drone:
>> Still, you gotta hand it to them for letting you hack on their vacuum cleaner robot. Think of the possibilities!

Jump forward 500 hundred years:

"your floor is now clean <bump>
your floor is now clean <bump>
your floor is now clean <bump>
your floor is now clean <bump>
..."


No WTF. Just great humour!

Re: Delivery By EULA

2007-12-18 10:01 • by emurphy
167323 in reply to 167316
mindless_drone:
>> Still, you gotta hand it to them for letting you hack on their vacuum cleaner robot. Think of the possibilities!

Jump forward 500 hundred years:

"your floor is now clean <bump>
your floor is now clean <bump>
your floor is now clean <bump>
your floor is now clean <bump>
..."


For those not getting it, watch this clip - it shows up around the 5:00 mark.

Re: Delivery By EULA

2007-12-18 10:10 • by GalacticCowboy
167326 in reply to 167320
Richard Gaywood:
What's up with the asshat-advertiser thing? Googling the string brings it up on a couple of random sites that don't seem to have anything to do with each other:
http://www.google.co.uk/search?q=asshat-advertiser


They are all the same in that the "asshat-advertiser" is a query-string parameter that appears to be completely ignored. You could put "gumby-is-a-jerk" there and it would provide the same result.

The same sites are also in the AltaVista and Yahoo directories with the same query string, which suggests it is not a random occurrence. How it came to be that way, who knows? Not me...

Re: Delivery By EULA

2007-12-18 10:16 • by random_garbage
167327 in reply to 167305
gabba:
Think of the possibilities!
http://questionablecontent.net/view.php?comic=704?

Re: Delivery By EULA

2007-12-18 10:27 • by Nutmeg Programmer (unregistered)
Apparently 30G (the small print) is correct.

Re: Delivery By EULA

2007-12-18 10:28 • by wacco
It says "Please" so they can send it onwards to somebody else if you don't agree. It doesn't state that by opening the package, you're agreeing to the EULA.

Not much of a WTF.

Re: Delivery By EULA

2007-12-18 11:49 • by hunter9000
167374 in reply to 167330
About the license:
http://www.wellingtongrey.net/miscellanea/archive/2007-12-04--DMCA/2007-12-04-on-the-digital-millenium-copyright-act.html

About the vacuum:
http://www.wellingtongrey.net/miscellanea/archive/2007-01-08%20--%20roomba.html

Re: Delivery By EULA

2007-12-18 12:13 • by z (unregistered)
167383 in reply to 167315
goto 20? wtf

Re: Delivery By EULA

2007-12-18 12:18 • by DaveK
167385 in reply to 167310
Coditor:
Surely you can read the EULA thru the bubblewrap.

I would have added a tickbox on the sticker "[ ] I agree to the enclosed EULA".
Nah, you use two of the bubble-wrap bubbles as radio buttons to indicate yes/no and pop the appropriate one!

Re: Delivery By EULA

2007-12-18 12:45 • by DaveK
167391 in reply to 167327

Re: Delivery By EULA

2007-12-18 13:21 • by gr (unregistered)
167402 in reply to 167305
Uh, the EULA isn't inside the package either. It's at the <a href="http://www.irobot.com/hacker/">url that's clearly visible through the packaging</a>. I don't understand what the problem here is.

Re: Delivery By EULA

2007-12-18 13:29 • by ParkinT
I would say you have a case with the Camera ad for false advertising.
But I am sure the bottom of the page contains a disclaimer. Not like the one I saw once:
"We are not responsible for tipographical errors"

Re: Delivery By EULA

2007-12-18 14:02 • by Botia (unregistered)
I bet you looked up the camcorder to find out how much disk space it really had!

Everyone knows that 720GB and 730GB is a marketing term for 30GB, which is a marketing term for about 28GB.

Re: Delivery By EULA

2007-12-18 14:08 • by pdboddy (unregistered)
167420 in reply to 167310
I don't know about you, but most stuff I send wrapped in bubblewrap is placed inside a box. So, it's hard to agree to a EULA that states do not open the package... when you have to open the package. :P

Re: Delivery By EULA

2007-12-18 15:44 • by Quicksilver (unregistered)
Nothing better could happen to you.

An EULA that can't be read before you buy is not binding in any way.. at least not here. (Germany)

So the real wtf is sending an EULA with an already bought article ...

Re: Delivery By EULA

2007-12-18 15:58 • by ~ (unregistered)
I've seen the EULA one before with Simply Accounting updates. Quite amusing.

Re: Delivery By EULA

2007-12-18 16:07 • by KattMan
167451 in reply to 167326
GalacticCowboy:
Richard Gaywood:
What's up with the asshat-advertiser thing? Googling the string brings it up on a couple of random sites that don't seem to have anything to do with each other:
http://www.google.co.uk/search?q=asshat-advertiser


They are all the same in that the "asshat-advertiser" is a query-string parameter that appears to be completely ignored. You could put "gumby-is-a-jerk" there and it would provide the same result.

The same sites are also in the AltaVista and Yahoo directories with the same query string, which suggests it is not a random occurrence. How it came to be that way, who knows? Not me...


Ok ok, I'll stop doing this.
Just don't go searching for buttmunching Bureaucrats.

Re: Delivery By EULA

2007-12-18 16:39 • by Siloria
For more information, visit www.irobot.com/hacker


Are they implying something about the average joe who is interested in "... giving Roomba new functionality ..." or is this just an example of a misused buzzword?

Re: Delivery By EULA

2007-12-18 17:50 • by Yorch (unregistered)
It's not the only EULA that prevents you from reading it before accepting it, several software packages also have that stupid thing... ¿and what about Vista? its EULA includes a link that can (and will) change whenever MS feels like it

Re: Delivery By EULA

2007-12-18 18:13 • by chrismcb
167466 in reply to 167385
DaveK:
Coditor:
Surely you can read the EULA thru the bubblewrap.

I would have added a tickbox on the sticker "[ ] I agree to the enclosed EULA".
Nah, you use two of the bubble-wrap bubbles as radio buttons to indicate yes/no and pop the appropriate one!

DOH I popped them both

Re: Delivery By EULA

2007-12-18 21:16 • by mErP (unregistered)
You know, it is still better than the shrink wrap outer packaging that indicates (clearly) that the warranty is void if the seal is broken.

Re: Delivery By EULA

2007-12-18 21:53 • by PeriSoft (unregistered)
167480 in reply to 167315
mean dad:
Roomba Basic
10 detect child
20 taunt child
30 chase child
40 if detect mother or detect lowbattery
50 abort
60 else
70 goto 20
80 end


Maybe someone else pointed this out, but this won't work - if the roomba detects, taunts, *begins* to chase the child, but fails to detect the mother or a low battery situation, it will immediately go back to taunting the child. So the chasing, taunting, and detecting of mother or low battery will repeat until low battery or mother detect, thus meaning that, depending on the method of chasing and taunting, the child will likely be able to retreat to safety, leaving the roomba with nothing to chase and nobody to taunt until its batteries run out or the mother shows up - thus breaking the loop and allowing the roomba to go detect the child again.

You've gotta be careful with this stuff.

Re: Delivery By EULA

2007-12-19 03:02 • by Pete (unregistered)
167493 in reply to 167311
Rene:
No, as in, that sticker is on the outside of the package, but the actual agreement is inside ; so you're not supposed to open the package unless you agree to it, but you can't get to the agreement to decide if you accept it without opening the package.


The sticker says for more information, visit their website. Presumably where there'll be a copy of the EULA for the item there. Cheap and nasty, yes. A valid WTF, no.

And that '7' typo in front of the 30G in the body of that digicam ad... Sheesh. Looks like this site is scraping wood from the bottom of that WTF barrel again.

Re: Delivery By EULA

2007-12-19 03:20 • by Mark (unregistered)
I just bought that same camcorder the other day for only 350$ at meijer.

Re: Delivery By EULA

2007-12-19 04:19 • by Slash (unregistered)
167505 in reply to 167455
Siloria:
For more information, visit www.irobot.com/hacker


Are they implying something about the average joe who is interested in "... giving Roomba new functionality ..." or is this just an example of a misused buzzword?

Nope, thats an example of the 'buzzword' being used correctly.

Re: Delivery By EULA

2007-12-19 07:02 • by Zygo (unregistered)
167514 in reply to 167480
PeriSoft:
So the chasing, taunting, and detecting of mother or low battery will repeat until low battery or mother detect, thus meaning that, depending on the method of chasing and taunting, the child will likely be able to retreat to safety, leaving the roomba with nothing to chase and nobody to taunt until its batteries run out or the mother shows up.


Apply this patch:

25 if not detect child "Oh. Oh, I see. Running away, eh? You yellow bastard! Come back here and take what's coming to you. I'll bite your legs off!"

Re: Delivery By EULA

2007-12-19 07:31 • by BlueKnot
It's an upgrade kit for the vaccuum, it means that the kit is subject to the EULA that was enclosed with the original product, which presumably you've already opened and/or doesn't have the restriction that you have to agree to it before opening. Not a problem, just unclear editing to fit it onto the sticker.

Re: Delivery By EULA

2007-12-19 08:50 • by KenW
167541 in reply to 167329
Nutmeg Programmer:
Apparently 30G (the small print) is correct.


Really? You think? Are you sure the camera doesn't come with a 700GB+ drive?

Re: Delivery By EULA

2007-12-19 10:14 • by andrewbadera
167582 in reply to 167315
http://quiznos.com/delivery/?asshat-advertiser

^ still active ^

Re: Delivery By EULA

2007-12-19 14:00 • by gotl (unregistered)
Why don't you just program the roomba to read you the EULA from inside the package?
Problem solved.

Re: Delivery By EULA

2007-12-19 15:35 • by Rance Mohanitz (unregistered)
http://www.bestchoiceprinting.com/?asshat-advertiser

Re: Delivery By EULA

2007-12-19 15:39 • by Rance Mohanitz (unregistered)
167702 in reply to 167322
Gotta love (or hate) Idiocracy!

Re: Delivery By EULA

2007-12-19 15:39 • by Rance Mohanitz (unregistered)
167703 in reply to 167316
mindless_drone:
>> Still, you gotta hand it to them for letting you hack on their vacuum cleaner robot. Think of the possibilities!

Jump forward 500 hundred years:

"your floor is now clean <bump>
your floor is now clean <bump>
your floor is now clean <bump>
your floor is now clean <bump>
..."


Gotta love Idiocracy!

Re: Delivery By EULA

2007-12-19 16:39 • by Waldo (unregistered)
"(hilighted for clarity)"

hmm....

Re: Delivery By EULA

2007-12-19 22:50 • by Vertigo (unregistered)
167756 in reply to 167320
Richard Gaywood:
What's up with the asshat-advertiser thing? Googling the string brings it up on a couple of random sites that don't seem to have anything to do with each other:
http://www.google.co.uk/search?q=asshat-advertiser

congrats, your post is at the top of google for that query now!

Re: Delivery By EULA

2007-12-20 01:14 • by Corvec (unregistered)
If you read the text right under that, it pretty clearly says that there's more information at www.irobot.com/hacker There is a link to an EULA from that site. I should hope that anyone affected by their EULA would have internet access.
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