Comment On It's Business Critical!

"Let me guess" started Justin with a wry smile, "Mr. Van Halen is on 'strike' because he found a brown M&M, right?" [expand full text]
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Re: It's Business Critical!

2010-05-27 09:06 • by AnOldHacker (unregistered)
This comment overlaid with a wtf-ery ad.

Re: It's Business Critical!

2010-05-27 09:15 • by Drew (unregistered)
Haughty consultant demands ridiculous changes that no one uses.

Par for the course!

Re: It's Business Critical!

2010-05-27 09:18 • by Knux2 (unregistered)
Sounds like when "Push Comes to Shove", when Mr. Van Halen says "It's the 'One I Want'," he gets what's he wants "Right Now." Hopefully the company has learned its lesson and "Won't Get Fooled Again."

Re: It's Business Critical!

2010-05-27 09:18 • by littlebobbytables (unregistered)
Its better than SourceSafe

Re: It's Business Critical!

2010-05-27 09:23 • by Peter (unregistered)
Justin and Brian had a lunch and learn with the product group to get them up to speed. The consultant came in, we turned over the system to him, confirmed all was well, and he did his thing.
A slight glitch in the write-up process, hmm?

Re: It's Business Critical!

2010-05-27 09:24 • by CWagner (unregistered)
309781 in reply to 309778
littlebobbytables:
Its better than SourceSafe

Everything is. Probably even the zip-archive scm.

Re: It's Business Critical!

2010-05-27 09:25 • by littlebobbytables (unregistered)
309782 in reply to 309781
I meant the zip-archive scm.

Re: It's Business Critical!

2010-05-27 09:26 • by jonnyq
Ok, but...

They supposedly had SVN running somewhere, and then this hobgoblin control system was set up, and then they used a zip file and a spreadsheet to track changes? I understand that it sounds like it was just SQL queries (and not the entire code base) but still, if you have SVN just sitting right over there... wtf?

Re: It's Business Critical!

2010-05-27 09:26 • by M (unregistered)
For me the biggest wtf was the solution developers came with :/ Why they just didn't continue with SVN? This way there will be always room for these "consultants".

Re: It's Business Critical!

2010-05-27 09:28 • by Mr T (unregistered)
So, to summarise, the consultant did something sensible, then the developers did something awful because they found a sensible solution too hard to use.

Re: It's Business Critical!

2010-05-27 09:29 • by smit (unregistered)
309786 in reply to 309777
Knux2:
Sounds like when "Push Comes to Shove", when Mr. Van Halen says "It's the 'One I Want'," he gets what's he wants "Right Now." Hopefully the company has learned its lesson and "Won't Get Fooled Again."


It's too bad SVN wasn't Good Enough, but at the very least they should have told him to Finish What Ya Started.

Re: It's Business Critical!

2010-05-27 09:33 • by RConsultant (unregistered)
Sure... i'll get you the Share Name, let me find my asset tag FRIST.

And that's why IT always has to backup every single thing in the company, even the wooden table!

Re: It's Business Critical!

2010-05-27 09:38 • by Leo (unregistered)
309789 in reply to 309786
smit:
Knux2:
Sounds like when "Push Comes to Shove", when Mr. Van Halen says "It's the 'One I Want'," he gets what's he wants "Right Now." Hopefully the company has learned its lesson and "Won't Get Fooled Again."


It's too bad SVN wasn't Good Enough, but at the very least they should have told him to Finish What Ya Started.


I had an Eruption because I was so Hot for Teacher.

wait, what?

Re: It's Business Critical!

2010-05-27 09:42 • by Bogolese (unregistered)
309790 in reply to 309785
summarise -- Japanese pizza doh?

Re: It's Business Critical!

2010-05-27 09:43 • by SAMO (unregistered)
My consultant was having trouble with his computer, so I duct taped a solution and then the product team accidentally by zero.

LONG LIVE ZIP FILE ARCHIVES!

Re: It's Business Critical!

2010-05-27 09:43 • by ClutchDude (unregistered)
Fun fact:
Van Halen actually put the M&M's clause into the contract to ensure that the concert runners had actually read through the contract and done everything according to spec.

Van Halen's crew could tell real quick if they should double check the concert stage's setup if the M&M clause wasn't followed. It was especially useful to check before they unloaded and hooked up sound equipment that'd pop a circuit mid-show.

Re: It's Business Critical!

2010-05-27 09:50 • by NoAstronomer (unregistered)
309793 in reply to 309777
Knux2:
Hopefully the company has learned its lesson and "Won't Get Fooled Again."


Best joke I've heard all year!

Re: It's Business Critical!

2010-05-27 09:56 • by @Deprecated
The Real WTF is that Justin and Brian did not think to try emailing the consultant...

Re: It's Business Critical!

2010-05-27 09:56 • by HenrikwL (unregistered)
Ah, I see someone has had a run-in with IBM ClearCase as well. *shivers*

Captcha: tation (what kind of -tation, I wonder?)

Re: It's Business Critical!

2010-05-27 09:58 • by Anonymous (unregistered)
309796 in reply to 309792
ClutchDude:
Fun fact:
Van Halen actually put the M&M's clause into the contract to ensure that the concert runners had actually read through the contract and done everything according to spec.

Van Halen's crew could tell real quick if they should double check the concert stage's setup if the M&M clause wasn't followed. It was especially useful to check before they unloaded and hooked up sound equipment that'd pop a circuit mid-show.

Fun fact: that's what he told the music press once it came out so he wouldn't sound like a picky self-obsessed moron.

Re: It's Business Critical!

2010-05-27 10:04 • by DCRoss
309797 in reply to 309792
As the story goes the management at a venue in Pueblo, Colorado didn't bother to read the contract and set up eighteen quadrillion frak-tons of rockstaraphanalia on top of their new basketball court floor. David Lee Roth (no relation) pitched a fit when he saw brown M&Ms in his dressing room, but it was the arena management who did $80,000 of damage to their own floor by not bothering to read the contract they had signed.

I read it in Snopes, so it must be true. And I can trust Snopes because Snopes tells me to. Trust the Snopes. The Snopes is your friend.

Re: It's Business Critical!

2010-05-27 10:04 • by Anonymous (unregistered)
Duct tape: heat resistant tape specifically designed for ducting and other high-heat applications.

Duck tape: magic universal waterproof anything fixer.

Get it right guys, you don't want end up with duct tape when you really need some duck tape.

Re: It's Business Critical!

2010-05-27 10:07 • by Anonymouse (unregistered)
So they only discovered this because they failed to put a whole freakin' rack of servers on a UPS? I thought planning for power problems was IT 101...

Re: It's Business Critical!

2010-05-27 10:11 • by Remy Porter
309800 in reply to 309786
smit:
Knux2:
Sounds like when "Push Comes to Shove", when Mr. Van Halen says "It's the 'One I Want'," he gets what's he wants "Right Now." Hopefully the company has learned its lesson and "Won't Get Fooled Again."


It's too bad SVN wasn't Good Enough, but at the very least they should have told him to Finish What Ya Started.


This is what happens when you Jump just because someone says to.

Re: It's Business Critical!

2010-05-27 10:12 • by Bumble Bee Tuna
"Resources were cobbled together, servers configured, security enabled, duct tape applied, and while still a bit rough, all in all, to Justin and Brian's satisfaction, they had gotten in place what they felt was a robust solution for cheap."

Ah, the mighty 7 comma sentence.

Re: It's Business Critical!

2010-05-27 10:18 • by @Deprecated
309803 in reply to 309798
Anonymous:
Duct tape: heat resistant tape specifically designed for ducting and other high-heat applications.

Duck tape: magic universal waterproof anything fixer.

Get it right guys, you don't want end up with duct tape when you really need some duck tape.


I think you meant s/Duck tape/Crystal Meth

Re: Snopes

2010-05-27 10:20 • by SnopesHacker (unregistered)
309805 in reply to 309797
DCRoss:

I read it in Snopes, so it must be true. And I can trust Snopes because Snopes tells me to. Trust the Snopes. The Snopes is your friend.


Quis custodiet ipsos custodes?

Or, to put it another way: http://xkcd.com/250/

Re: It's Business Critical!

2010-05-27 10:26 • by amischiefr
309806 in reply to 309798
Anonymous:
Duct tape: heat resistant tape specifically designed for ducting and other high-heat applications.

Duck tape: magic universal waterproof anything fixer.

Get it right guys, you don't want end up with duct tape when you really need some duck tape.

Trolls get hungry too right? I'll feed one...

interwebs:
The first name for Duct Tape was DUCK. During World War II the U.S. Military needed a waterproof tape to keep the moisture out of ammunition cases. So, they enlisted the Johnson and Johnson Permacel Division to manufacture the tape. Because it was waterproof, everyone referred to it as “duck” tape (like water off a duck’s back). Military personnel discovered that the tape was good for lots more than keeping out water. They used it for Jeep repair, fixing stuff on their guns, strapping equipment to their clothing... the list is endless.

After the War, the housing industry was booming and someone discovered that the tape was great for joining the heating and air conditioning duct work. So, the color was changed from army green to the silvery color we are familiar with today and people started to refer to it as “duct tape*.” Therefore, either name is appropriate.


It's the same damn thing.

Re: It's Business Critical!

2010-05-27 10:35 • by Anonymous (unregistered)
309807 in reply to 309806
amischiefr:
Anonymous:
Duct tape: heat resistant tape specifically designed for ducting and other high-heat applications.

Duck tape: magic universal waterproof anything fixer.

Get it right guys, you don't want end up with duct tape when you really need some duck tape.

Trolls get hungry too right? I'll feed one...
interwebs:
<snip>

It's the same damn thing.

If you say so, but don't come crying to me when you end up fixing the hydraulics of a 747 using duct tape instead of duck tape, then your plane explodes after taking off from a beach because you can't retract your landing gear and it rips off while you're trying to get home from the island you've been stranded on for three years. Just saying.

Re: It's Business Critical!

2010-05-27 10:39 • by Big G (unregistered)
309808 in reply to 309806
amischiefr:
Anonymous:
Duct tape: heat resistant tape specifically designed for ducting and other high-heat applications.

Duck tape: magic universal waterproof anything fixer.

Get it right guys, you don't want end up with duct tape when you really need some duck tape.

Trolls get hungry too right? I'll feed one...

interwebs:
The first name for Duct Tape was DUCK. During World War II the U.S. Military needed a waterproof tape to keep the moisture out of ammunition cases. So, they enlisted the Johnson and Johnson Permacel Division to manufacture the tape. Because it was waterproof, everyone referred to it as “duck” tape (like water off a duck’s back). Military personnel discovered that the tape was good for lots more than keeping out water. They used it for Jeep repair, fixing stuff on their guns, strapping equipment to their clothing... the list is endless.

After the War, the housing industry was booming and someone discovered that the tape was great for joining the heating and air conditioning duct work. So, the color was changed from army green to the silvery color we are familiar with today and people started to refer to it as “duct tape*.” Therefore, either name is appropriate.


It's the same damn thing.


Nope, there is a difference. The HVAC duct tape is more like heavy duty aluminum foil with really good adhesive. The "duck" tape won't work on ductwork. The heat will destroy it in a few months. If you need more evidence, check out both tapes at the hardware store.

Re: It's Business Critical!

2010-05-27 10:43 • by highphilosopher (unregistered)
309809 in reply to 309799
Anonymouse:
So they only discovered this because they failed to put a whole freakin' rack of servers on a UPS? I thought planning for power problems was IT 101...


No, ensuring job security is IT 101

Captcha:abbas -- A freshwater fish; A Low frequency sound; The place where you cannot be tagged.

Re: It's Business Critical!

2010-05-27 10:47 • by Hugh Brown (unregistered)
309810 in reply to 309808
Big G:
amischiefr:
Anonymous:
Duct tape: heat resistant tape specifically designed for ducting and other high-heat applications.

Duck tape: magic universal waterproof anything fixer.

Get it right guys, you don't want end up with duct tape when you really need some duck tape.

Trolls get hungry too right? I'll feed one...

interwebs:
The first name for Duct Tape was DUCK. During World War II the U.S. Military needed a waterproof tape to keep the moisture out of ammunition cases. So, they enlisted the Johnson and Johnson Permacel Division to manufacture the tape. Because it was waterproof, everyone referred to it as “duck” tape (like water off a duck’s back). Military personnel discovered that the tape was good for lots more than keeping out water. They used it for Jeep repair, fixing stuff on their guns, strapping equipment to their clothing... the list is endless.

After the War, the housing industry was booming and someone discovered that the tape was great for joining the heating and air conditioning duct work. So, the color was changed from army green to the silvery color we are familiar with today and people started to refer to it as “duct tape*.” Therefore, either name is appropriate.


It's the same damn thing.


Nope, there is a difference. The HVAC duct tape is more like heavy duty aluminum foil with really good adhesive. The "duck" tape won't work on ductwork. The heat will destroy it in a few months. If you need more evidence, check out both tapes at the hardware store.


To my mind, this is the final word on the duc[tk] issue.

Re: It's Business Critical!

2010-05-27 10:56 • by Verm (unregistered)
The real wtf here is that they have a development manager who doesn't see the value in source control! Anyone with any sense would be straight of to polish their CV's at that point!

Re: It's Business Critical!

2010-05-27 11:00 • by ClutchDude (unregistered)
309812 in reply to 309808
Big G:


Nope, there is a difference. The HVAC duct tape is more like heavy duty aluminum foil with really good adhesive. The "duck" tape won't work on ductwork. The heat will destroy it in a few months. If you need more evidence, check out both tapes at the hardware store.


Exactly.

The aluminum foil duct tape has a plastic backing that has to be removed right before placement, since it'd stick to itself and be impossible to get off. It's also 3x the cost of a regular roll of duct tape. My old HVAC boss would also bust my nuts when I screwed up a 2' placement and had to use another piece.

Re: It's Business Critical!

2010-05-27 11:03 • by dubbreak
309813 in reply to 309778
littlebobbytables:
Its better than SourceSafe

Having printed source code in a filing cabinet you have to physically check out place on a wooden table, take a picture, print said picture, scan the picture then OCR it.. is better than sourcesafe.

Re: It's Business Critical!

2010-05-27 11:08 • by Mr T (unregistered)
309814 in reply to 309796
He says that all the time. Every time the press bring it up.

Re: It's Business Critical!

2010-05-27 11:17 • by Anonymous Coward (unregistered)
TRWTF is that noone squatted in the empty office with a window and unblocked internet.

Re: It's Business Critical!

2010-05-27 11:20 • by Lurch (unregistered)
309816 in reply to 309806
Actually the DUCK in Duck Tape came from the kind of canvas used to make the original tape - Canvas Duck

<quote>
Modern canvas is usually made of cotton, although historically speaking, it was made from hemp. It differs from other heavy cotton fabrics, such as denim, in being plain weave rather than twill weave. Canvas comes in two basic types: plain and duck. The threads in duck canvas are more tightly woven. The term duck comes from the Dutch word for cloth, doek. In the United States, canvas is classified in two ways: by weight (ounces per square yard) and by a graded number system. The numbers run in reverse of the weight so a number 10 canvas is lighter than number 4.
</quote>(Wikipedia)

Re: It's Business Critical!

2010-05-27 11:52 • by Roy T. (unregistered)
It seems to me that the consultant is right. They are using zip files on a shared drive as source control, findable by post-its stuck on a computer tower.

In the first part of the article I thought they where using some sort of repository software already, but apparently they dont use it as well.

That Eddie did a good thing introducing the repository server, so stupid no-one uses it. (And strange that he went away without saying anything).

Re: It's Business Critical!

2010-05-27 11:56 • by Buddy (unregistered)
309819 in reply to 309802
Bumble Bee Tuna:
"Resources were cobbled together, servers configured, security enabled, duct tape applied, and while still a bit rough, all in all, to Justin and Brian's satisfaction, they had gotten in place what they felt was a robust solution for cheap."

Ah, the mighty 7 comma sentence.


11 word sentence, each two letters:

If it is to be, it is up to me.

Re: It's Business Critical!

2010-05-27 12:06 • by Crash Magnet (unregistered)
309820 in reply to 309778
littlebobbytables:
Its better than SourceSafe


So, doing nothing is better than using SourceSafe?

Look, I can respect your opinion of SourceSafe. But do you really want to make risky edits, delete one-of-a-kind files and drive down long blind allies with no possible way to get back to working code.

Or bite the bullet an use SouceSafe?

Of course there are better choices. But that is not the choices you are giving us nor the choice you said you would make.

Re: It's Business Critical!

2010-05-27 12:07 • by YourNameHere
Here's a sneak preview of tomorrow's WTF. As a bonus, it's tweetable. http://thedailywtf.com/Articles/Weve-Gone-VC,-Baby!.aspx


Sourcesafe!


Re: It's Business Critical!

2010-05-27 12:13 • by Tom (unregistered)
...until he was given a window office, personal coffee maker, and unblocked Internet access)

Sounds like perfectly reasonable requests to me.

Re: It's Business Critical!

2010-05-27 12:18 • by Kef Schecter (unregistered)
309823 in reply to 309796
Anonymous:
Fun fact: that's what he told the music press once it came out so he wouldn't sound like a picky self-obsessed moron.


Fun fact: random people on the internets know more about celebrities' motivations than people who actually know the people in question!

SnopesHacker:
Quis custodiet ipsos custodes?

Ego illos custodiam. :)

Re: It's Business Critical!

2010-05-27 12:25 • by Anonymous (unregistered)
309824 in reply to 309823
Kef Schecter:
Anonymous:
Fun fact: that's what he told the music press once it came out so he wouldn't sound like a picky self-obsessed moron.

Fun fact: random people on the internets know more about celebrities' motivations than people who actually know the people in question!

I fact checked your assertion at Snopes and it turns out you're absolutely correct! Thanks for backing me up bro!

Re: It's Business Critical!

2010-05-27 12:31 • by My Little Pony (unregistered)
309826 in reply to 309819
Buddy:
Bumble Bee Tuna:
"Resources were cobbled together, servers configured, security enabled, duct tape applied, and while still a bit rough, all in all, to Justin and Brian's satisfaction, they had gotten in place what they felt was a robust solution for cheap."

Ah, the mighty 7 comma sentence.


11 word sentence, each two letters:

If it is to be, it is up to me.


you mean in base 9?

Re: It's Business Critical!

2010-05-27 12:32 • by Mike (unregistered)
309827 in reply to 309798
Anonymous:
Duct tape: heat resistant tape specifically designed for ducting and other high-heat applications.

Duck tape: magic universal waterproof anything fixer.

Get it right guys, you don't want end up with duct tape when you really need some duck tape.


Duck Tape is simply a brand of duct tape. They chose the name because of all the retards that were too stupid to say "duct tape".

Re: It's Business Critical!

2010-05-27 12:34 • by mike (unregistered)
309828 in reply to 309808
Big G:
amischiefr:
Anonymous:
Duct tape: heat resistant tape specifically designed for ducting and other high-heat applications.

Duck tape: magic universal waterproof anything fixer.

Get it right guys, you don't want end up with duct tape when you really need some duck tape.

Trolls get hungry too right? I'll feed one...

interwebs:
The first name for Duct Tape was DUCK. During World War II the U.S. Military needed a waterproof tape to keep the moisture out of ammunition cases. So, they enlisted the Johnson and Johnson Permacel Division to manufacture the tape. Because it was waterproof, everyone referred to it as “duck” tape (like water off a duck’s back). Military personnel discovered that the tape was good for lots more than keeping out water. They used it for Jeep repair, fixing stuff on their guns, strapping equipment to their clothing... the list is endless.

After the War, the housing industry was booming and someone discovered that the tape was great for joining the heating and air conditioning duct work. So, the color was changed from army green to the silvery color we are familiar with today and people started to refer to it as “duct tape*.” Therefore, either name is appropriate.


It's the same damn thing.


Nope, there is a difference. The HVAC duct tape is more like heavy duty aluminum foil with really good adhesive. The "duck" tape won't work on ductwork. The heat will destroy it in a few months. If you need more evidence, check out both tapes at the hardware store.


FYI: Donk tape is the tape you use to put over the mouths of pedants arguing about what to call a roll of tape.

Re: It's Business Critical!

2010-05-27 12:37 • by ShatteredArm (unregistered)
309829 in reply to 309785
Mr T:
So, to summarise, the consultant did something sensible, then the developers did something awful because they found a sensible solution too hard to use.


Bingo. Sounds like the consultant is the hero in this story. But this website has an obvious bias against consultants, so...

Re: It's Business Critical!

2010-05-27 12:55 • by luis.espinal
The manager sat back and laughed, "Heh heh. Yeah he wanted to store all our SQL and scripts in the eSCM. He got it all setup, but when we tried to use it was just too difficult so we stopped."


Disregarding the diva-like stupidity of insisting for a completely different source control system over an already established one (SVN), the Van Halen guy actually tried to do the right think (version and store all SQL and script artifacts.)

There are so many WTFs that are not exclusive of the Van Halen guys.

1. Letting the guy act like a prima donna (typical business error.)
2. Not being able to work with their SQL/script artifacts off a versioning system.
3. Deciding to use zip files stored on someone's local box as an alternative.
4. Not thinking of using what they had before (SVN) to do just that.
5. Justin and Bryan not realizing the guy was gone until months passed
- Couldn't they have asked anyone that worked with him?
- Didn't they cc anyone when e-mailing Van Halen?
- Who the heck leaves voice mails or knocks on doors but does not use e-mail for business communications?
- How could his voice mail still work if he's gone?
- Don't they have like, status meetings?
- Why did they leave brown M&Ms backstage... err, not that.


The guy was a prima donna fruit cake, but we gotta admit that at least he had the right idea wrt to the SQL/script artifacts... not that it excuses his other errors (or the errors of everyone else involved in this brown M&M debacle.)

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