Comment On Little Boxes Everywhere, and More Support Stories

the real wtf fool:

Reminds me of the time a user complained to help desk that she had received death threats by e-mail. Somebody had threatened to kill-fiule her for spamming the whole department. The helpdesk response to that was beautifully cutting.

RRP:

I guess the Dell help line really does have a reason for the first question they ask: "Is the computer plugged in?"

dur...:

the real wtf fool:

Reminds me of the time a user complained to help desk that she had received death threats by e-mail. Somebody had threatened to kill-fiule her for spamming the whole department. The helpdesk response to that was beautifully cutting.

An exciting story. I'm glad we all got to read their response and get a kick out of it instead of you just telling us how great it was. Thanks for sharing!

What is not forgivable, however, is how this person fails to comprehend how to navigate to a file OUTSIDE of the program. Cripes.

Vidar:

(Then there's the guy who demanded his money back because he didn't realize you needed a computer to get online - he "just wanted the internet")

evilspoons:

What is not forgivable, however, is how this person fails to comprehend how to navigate to a file OUTSIDE of the program. Cripes.

Annoying Grammar Nazi:

“Incase” does not mean what you think it means.

Annoying Grammar Nazi:

First sentence of second store: “Who” should be “whom.”

Annoying Grammar Nazi:

“Incase” does not mean what you think it means.

First sentence of second store: “Who” should be “whom.”

Annoying Grammar Nazi:

“Incase” does not mean what you think it means.

Annoying Grammar Nazi:

First sentence of second store: “Who” should be “whom.”

the real wtf fool:

evilspoons:

What is not forgivable, however, is how this person fails to comprehend how to navigate to a file OUTSIDE of the program. Cripes.

Why do you think that using windows explorer should be second nature to everybody? I'd say the WTF here is that management weren't training their non-IT staff how to use computers.

captncraig:

Isn't M$ Office designed to work together nicely enough that you can embed xls into word if you desire?

Vidar:

(Then there's the guy who demanded his money back because he didn't realize you needed a computer to get online - he "just wanted the internet")

Capt. Obvious:

Annoying Grammar Nazi:

“Incase” does not mean what you think it means.

Actually "incase" does apparently not mean what you think it means.

in case: as a precaution against the event that

Or did you think he used the word "encase"?

Addendum (2009-01-22 12:38):

Annoying Grammar Nazi:

First sentence of second store: “Who” should be “whom.”

Actually, if you parse the sentence, "who" is correct.

"I work for a software shop that sells an 'online procurement system' to other companies who wish to streamline their vendor purchasing process"

The "who" in question is part of the phrase "who wish to steamline their vendor purchasing process". Hence it is used correctly.


What is the technical term for a grammar nazi whose corrections are all incorrect?

Charles Manson:

the real wtf fool:

evilspoons:

What is not forgivable, however, is how this person fails to comprehend how to navigate to a file OUTSIDE of the program. Cripes.

Why do you think that using windows explorer should be second nature to everybody? I'd say the WTF here is that management weren't training their non-IT staff how to use computers.

Windoze is just not intuitive. I used to get support calls from my parents and grandparents all the time. Now when they get a new computer, the first thing I do is wipe the hard drive and install Ubuntu. Since I've loaded Ubuntu on all of their computers, I never get any support calls from my family.

the real wtf fool:

Unfortunately I never kept a copy of the email exchange - I never imagined that anybody else would be geeky enough to get the humour in it or that in the future websites populated with stories of IT perversions would exist, or that such web sites would have things called forums on them.

Annoying Grammar Nazi:

“Incase” does not mean what you think it means.

First sentence of second store: “Who” should be “whom.”

Flatline:

Annoying Grammar Nazi:

“Incase” does not mean what you think it means.

First sentence of second store: “Who” should be “whom.”

Anyone who insists on being a grammar Nazi should really learn to proofread their own posts thoroughly before pressing Submit.

Vidar:

Customer answers "hold on, I just need to take it out of the box".

Support guy: What box?
Customer: The cardboard box.
Support guy: Why is it in a cardboard box? Have you connected the modem to your PC?
Customer: It came in the box. What do you mean, "connected"? It is on the desk next to my PC.

Code Dependent:

Flatline:

Annoying Grammar Nazi:

“Incase” does not mean what you think it means.

First sentence of second store: “Who” should be “whom.”

Anyone who insists on being a grammar Nazi should really learn to proofread their own posts thoroughly before pressing Submit.

No, there's some kind of rule about that. I got called down for it recently: http://thedailywtf.com/Comments/Feeling-Aggregated.aspx?pg=2#240217

Code Dependent:

Flatline:

Annoying Grammar Nazi:

“Incase” does not mean what you think it means.

First sentence of second store: “Who” should be “whom.”

Anyone who insists on being a grammar Nazi should really learn to proofread their own posts thoroughly before pressing Submit.

No, there's some kind of rule about that. I got called down for it recently: http://thedailywtf.com/Comments/Feeling-Aggregated.aspx?pg=2#240217

SomeCoder:

captncraig:

Isn't M$ Office designed to work together nicely enough that you can embed xls into word if you desire?

You can embed the files, but that's far more complicated than just opening an Excel file in Word. You get random garbage from trying to do that.

DOA:

The second one is the developer's fault; they forgot to add a "send by pigeon" option to the software.

Velko:

SomeCoder:

captncraig:

Isn't M$ Office designed to work together nicely enough that you can embed xls into word if you desire?

You can embed the files, but that's far more complicated than just opening an Excel file in Word. You get random garbage from trying to do that.

I just tried to do same thing in OO.org. Started OO Writer and tried to open an .ods (Spreadsheet). It worked fine - launched OO Calc with my file.

Charles Manson:

the real wtf fool:

evilspoons:

What is not forgivable, however, is how this person fails to comprehend how to navigate to a file OUTSIDE of the program. Cripes.

Why do you think that using windows explorer should be second nature to everybody? I'd say the WTF here is that management weren't training their non-IT staff how to use computers.

Windoze is just not intuitive. I used to get support calls from my parents and grandparents all the time. Now when they get a new computer, the first thing I do is wipe the hard drive and install Ubuntu. Since I've loaded Ubuntu on all of their computers, I never get any support calls from my family.

Charles Manson:

Windoze is just not intuitive. I used to get support calls from my parents and grandparents all the time. Now when they get a new computer, the first thing I do is wipe the hard drive and install Ubuntu. Since I've loaded Ubuntu on all of their computers, I never get any support calls from my family.

Capt. Obvious:

What is the technical term for a grammar nazi whose corrections are all incorrect?

Capt. Obvious:

What is the technical term for a grammar nazi whose corrections are all incorrect?