Comment On Missing Files, The Amazing Print Driver, and More Support Stories

Women ARE from Moires! (from Shane) As the net admin for a small municipality, I don't get to do front-line support much anymore, but a few years ago, I fielded one that was rather bizarre. A user called complaining about distortion on her CRT... it looked all... "melted". Their office was just down the hall so I went over and sure enough, the display was badly mangled. Degaussing didn't help. Then I noticed a foot-long fluorescent light affixed to the bottom of the metal shelf above the monitor. [expand full text]
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Re: Missing Files, The Amazing Print Driver, and More Support Stories

2012-04-05 08:25 • by ParkinT
<POST_TO_BE_DELETED>

Re: Missing Files, The Amazing Print Driver, and More Support Stories

2012-04-05 09:06 • by TGV
Bredinajaka Portugesis FRIST. Hethethethethethetheth. Boutrosboutrosgali.

Re: Missing Files, The Amazing Print Driver, and More Support Stories

2012-04-05 09:13 • by Nagesh (unregistered)
Where did Alex get picture of my worksation?

Re: Missing Files, The Amazing Print Driver, and More Support Stories

2012-04-05 09:16 • by snoofle
From: ----- ---------
Sent: Wed 1/18/2012 3:15 PM
To: Helpdesk Support
Subject: Missing Files??

We are missing a folder named "TO_BE_DELETED" on the M: drive.

Do you know what happened to it?

Why yes I do; it's been moved to the Wastebasket, which has been carted to the Dumpster which was emptied and taken to the dump. If you would like to retrieve your files, go to the city landfill and start digging.

Re: Missing Files, The Amazing Print Driver, and More Support Stories

2012-04-05 09:21 • by Yanman (unregistered)
I think that folder got deleted.

Re: Missing Files, The Amazing Print Driver, and More Support Stories

2012-04-05 09:29 • by Jacques (unregistered)
Si vous ne pouviez comprendre ceci, imprimez-le et vôtre imprimateur va le traduire.

Re: Missing Files, The Amazing Print Driver, and More Support Stories

2012-04-05 09:30 • by Hans (unregistered)
Wenn Sie das nicht verstehen, drucken Sie es einfach aus, und Ihr Drucker wird es übersetzen.

Re: Missing Files, The Amazing Print Driver, and More Support Stories

2012-04-05 09:30 • by daef (unregistered)
the real wtf is using printers i guess...

Re: Missing Files, The Amazing Print Driver, and More Support Stories

2012-04-05 09:32 • by Ouhlala (unregistered)
378544 in reply to 378541
Ouch, bad French is bad dude!

Re: Missing Files, The Amazing Print Driver, and More Support Stories

2012-04-05 09:39 • by Polar Bear (unregistered)
378545 in reply to 378544
Ouhlala:
Ouch, bad French is bad dude!


I'm sure that is due to the translation driver.

Re: Missing Files, The Amazing Print Driver, and More Support Stories

2012-04-05 09:54 • by anon (unregistered)
The printer one reminds me of a user I had at my last job a few years ago. Somehow, this guy wound up with a printout in French, which he could not read since he didn't speak French. To this day, I really struggle with what possibly could have led to this guy coming up with the solution that he did. So first he scanned the document to a PDF. We had no OCR, so he now had a picture of his document as a PDF. Then he opened the PDF, dug around in his preferences on Adobe Reader, and managed to change the language of Adobe to French. Then he called me over and said his computer was broken. Nothing I said could convince him how his plan could not possibly work. Eventually I (somewhat sarcastically) said "Well, even if the program somehow worked like that, you changed your language from English to French, so wouldn't that translate from English to French, not the other way around?" For some reason, that logic actually sunk in, so he promptly went in and changed his language back to English and said "See, it still doesn't work, it's broken". Around that time, I just gave up and left.

Re: Missing Files, The Amazing Print Driver, and More Support Stories

2012-04-05 09:55 • by Tom (unregistered)
The real WTF in the TO_BE_DELETED item is the fact that someone had the nerve to delete the folder. I think it is a pretty valid way of collecting stuff that may, or may not, be deleted. Maybe the guys using the folder intended to review the contents before really deleting the folder (or even only the contents)

Re: Missing Files, The Amazing Print Driver, and More Support Stories

2012-04-05 10:03 • by minitech
378548 in reply to 378541
Votre imprimateur vous a-t-il traduit ça?

Re: Missing Files

2012-04-05 10:07 • by deleted (unregistered)
I did the same TO_BE_DELETED thing once. I made a directory on a network drive where I put the files I was planning to delete from my own Computer and I was going to make an archive of it. Yes, I used TO_BE_DELETED instead of BACKUP and I didn't understand why my directory was actually deleted by someone who needed some extra space.

Re: Missing Files, The Amazing Print Driver, and More Support Stories

2012-04-05 10:29 • by thedoormouse (unregistered)
378551 in reply to 378547
I get that a staging folder to delete files is a dangerous thing to dump, but I had a PM a couple of jobs ago that complained that their recycle bin was emptied and they needed their critical documents back. I noted that, the recycle bin folder is not on the backup list and that the recycle bin in computer or real life, was a bad place to store files.

She still swore to the day she left that we emptied the folder.

Re: Missing Files, The Amazing Print Driver, and More Support Stories

2012-04-05 10:34 • by SCSimmons
"Then I noticed the top of the shelf didn't have any bolts or screws through it. How was that light affixed? I gave it a tug. Then a firmer one. With a grunt, I managed to finally pull it free from the shelf-bottom ... "
... whereupon I discovered that it had been affixed with crazy glue, as I tore part of the shelf-bottom with it.

Re: Missing Files, The Amazing Print Driver, and More Support Stories

2012-04-05 10:38 • by Raptor (unregistered)
378553 in reply to 378546
anon:
The printer one reminds me of a user I had at my last job a few years ago. Somehow, this guy wound up with a printout in French, which he could not read since he didn't speak French. To this day, I really struggle with what possibly could have led to this guy coming up with the solution that he did. So first he scanned the document to a PDF. We had no OCR, so he now had a picture of his document as a PDF. Then he opened the PDF, dug around in his preferences on Adobe Reader, and managed to change the language of Adobe to French. Then he called me over and said his computer was broken. Nothing I said could convince him how his plan could not possibly work. Eventually I (somewhat sarcastically) said "Well, even if the program somehow worked like that, you changed your language from English to French, so wouldn't that translate from English to French, not the other way around?" For some reason, that logic actually sunk in, so he promptly went in and changed his language back to English and said "See, it still doesn't work, it's broken". Around that time, I just gave up and left.


At that point I would have pointed out that it obviously still wasn't working because he scanned the document in English. I would then try to keep things going for as long as I could for the purpose of... odd... I can't find a translation for schadenfreude.

Re: Missing Files, The Amazing Print Driver, and More Support Stories

2012-04-05 10:40 • by Mohit (unregistered)
The real WTF was the translation function of print driver :)

Re: Missing Files, The Amazing Print Driver, and More Support Stories

2012-04-05 11:13 • by Anon (unregistered)
TRWTF is all these Jonny Foreigners who can't be bothered learning English.

This is Earth. We speak English here.

Take your crazy moon language back to whatever hellhole planet you came from.

Re: Missing Files, The Amazing Print Driver, and More Support Stories

2012-04-05 11:19 • by Nagesh (unregistered)
378556 in reply to 378555
Anon:
TRWTF is all these Jonny Foreigners who can't be bothered learning English.

This is Earth. We speak English here.

Take your crazy moon language back to whatever hellhole planet you came from.


matterhorn!

Re: Missing Files, The Amazing Print Driver, and More Support Stories

2012-04-05 11:20 • by italiano vero (unregistered)
Se non riuscite a leggere questo messaggio, Vi preghiamo gentilmente di stampare questo documento con un opportuno programma di comando per la Vostra stampante, il cui linguaggio impostato sia uno che Voi possiate comprendere.

Con l'occasione porgiamo i nostri più distinti saluti.

Re: Missing Files, The Amazing Print Driver, and More Support Stories

2012-04-05 11:26 • by Hans (unregistered)
378558 in reply to 378555
There are other languages spoken then English. Only Americans and British people are arrogant enough not to learn any other languages. Even French people talk other languages (but not always English though)

Re: Missing Files, The Amazing Print Driver, and More Support Stories

2012-04-05 11:37 • by briverymouse
378559 in reply to 378558
Hans:
French people talk other languages (but not always English though)


Indeed, French people talk a language other than English, namely French. And that's it.

Re: Missing Files, The Amazing Print Driver, and More Support Stories

2012-04-05 11:38 • by emurphy
378560 in reply to 378558
Hans:
There are other languages spoken then English. Only Americans and British people are arrogant enough not to learn any other languages. Even French people talk other languages (but not always English though)


You've been trolled, you've been trolled, you have probably been told
Don't reply to this guy, he is just getting a rise
Out of you, yes it's true, you respond and that's his cue
To start trouble on the double while he strokes his manly stubble
You've been trolled, you've been trolled, you should probably just fold
When the only winning move is not to play
And yet you keep on trying, mindlessly replying
You've been trolled, you've been trolled, have a nice day

Re: Missing Files, The Amazing Print Driver, and More Support Stories

2012-04-05 11:46 • by Dazed (unregistered)
378561 in reply to 378547
Tom:
The real WTF in the TO_BE_DELETED item is the fact that someone had the nerve to delete the folder. I think it is a pretty valid way of collecting stuff that may, or may not, be deleted. Maybe the guys using the folder intended to review the contents before really deleting the folder (or even only the contents)

Well, up to a point. I name such directories something like Delete_after_May_2012 or Limbo.

Re: Missing Files, The Amazing Print Driver, and More Support Stories

2012-04-05 11:47 • by Wheatley (unregistered)
Você está usando a tradução condutor incorrectamente. Consulte o manual de instruções.

Re: Missing Files, The Amazing Print Driver, and More Support Stories

2012-04-05 11:53 • by Hexadecima (unregistered)
378563 in reply to 378559
briverymouse:
Hans:
French people talk other languages (but not always English though)


Indeed, French people talk a language other than English, namely French. And that's it.


Ha, no. French people do not actually speak French. What they speak is a ghastly bastardization of proper grammar, so heinous that no English-speaker would ever conceive of it as being a legitimate language.

Re: Missing Files, The Amazing Print Driver, and More Support Stories

2012-04-05 11:58 • by Zylon
Omelette du fromage.

OMELETTE DU FROMAGE!

Re: Missing Files, The Amazing Print Driver, and More Support Stories

2012-04-05 12:03 • by nB (unregistered)
378565 in reply to 378560
emurphy:
Hans:
There are other languages spoken then English. Only Americans and British people are arrogant enough not to learn any other languages. Even French people talk other languages (but not always English though)


You've been trolled, you've been trolled, you have probably been told
Don't reply to this guy, he is just getting a rise
Out of you, yes it's true, you respond and that's his cue
To start trouble on the double while he strokes his manly stubble
You've been trolled, you've been trolled, you should probably just fold
When the only winning move is not to play
And yet you keep on trying, mindlessly replying
You've been trolled, you've been trolled, have a nice day
Well done sir. An overly obvious trolling no less.

Re: Missing Files, The Amazing Print Driver, and More Support Stories

2012-04-05 12:03 • by Not secretly a trolling Chinese printer at all (unregistered)
如果不能明白这个评论,打印它,打印机会为您翻译。

Re: Missing Files, The Amazing Print Driver, and More Support Stories

2012-04-05 12:17 • by DCRoss
378567 in reply to 378544
Ouhlala:
Ouch, bad French is bad dude!

Are you a bad enough dude to rescue the French President?

Re: Missing Files, The Amazing Print Driver, and More Support Stories

2012-04-05 12:30 • by Mason Wheeler
El flautista Pedro recogió un besito de pimientos en vinagre. (¿Pensabas que me iba decir algo acerca de los controladores de impresora y la traducción? Jajaja!)

Re: Missing Files, The Amazing Print Driver, and More Support Stories

2012-04-05 12:34 • by Jack (unregistered)
We are missing a folder named "TO_BE_DELETED" on the M: drive.

Do you know what happened to it?
Yeah, sure, we renamed it to "TO_BE_DELETED_RIGHT_NOW" and then we deleted it right then.

Re: Missing Files, The Amazing Print Driver, and More Support Stories

2012-04-05 12:38 • by Tud (unregistered)
378571 in reply to 378569
Mason Wheeler:
El flautista Pedro recogió un besito de pimientos en vinagre. (¿Pensabas que iba decir algo acerca de los controladores de impresora y la traducción? ¡Jajaja!)

APT (Arreglado Por Ti).

Re: Missing Files, The Amazing Print Driver, and More Support Stories

2012-04-05 12:41 • by Fred (unregistered)
“Well since all of the documents are already in Portuguese,” she explained, “I never had to use the translation function of the driver.”
Computers can do anything. Anything at all. Even the impossible. They can read your mind and know what you meant, even though you gave no clue to the computer because you didn't have one in the first place. They are, in short, fucking absolute and total magic.

They only time they don't anticipate your most befuddled desire is when those darn sys admins stop playing video games for five minutes so they can disconnect some vital doodad just to mess with people, because they can.

Re: Missing Files, The Amazing Print Driver, and More Support Stories

2012-04-05 12:44 • by Nagesh (unregistered)
I am being wanting to write a text in Hindi here, but I can't because I've never actually been to India. Sorry.

Re: Missing Files, The Amazing Print Driver, and More Support Stories

2012-04-05 12:46 • by Jeff (unregistered)
378575 in reply to 378574
Nagesh:
I am being wanting to write a text in Hindi here, but I can't because I've never actually been to India. Sorry.
Don't worry, there's nothing there.

Re: Missing Files, The Amazing Print Driver, and More Support Stories

2012-04-05 12:48 • by Mark (unregistered)
Does anyone know how I can set my display driver to English? There's a whole bunch of nonsense on this page.

Re: Missing Files, The Amazing Print Driver, and More Support Stories

2012-04-05 12:52 • by Matt B (unregistered)
The TO_BE_DELETED folder reminds of our users who treat the Deleted Items folder in the email as a storage.

I had a user who kept saying her Outlook was slow. I took a look and saw she had 10,000 items in her Deleted Items. I said, okay we'll just delete those. "NOOOOOOOO! I have emails in their that I reference!"

Seriously? Make a subfolder! I had a friend who's boss would tell users that "You don't treat a real trashcan as a reference box do you?"

Re: Missing Files, The Amazing Print Driver, and More Support Stories

2012-04-05 13:02 • by Mason Wheeler
378581 in reply to 378576
Mark:
Does anyone know how I can set my display driver to English? There's a whole bunch of nonsense on this page.

Haven't you been paying attention? Display drivers can't take care of that for you. That's why you have to print it out!

Re: Missing Files, The Amazing Print Driver, and More Support Stories

2012-04-05 13:05 • by Not_Sarcasm (unregistered)
I love the US Army mouse pad on the janky computer setup in the school.

When the students graduate computer-illiterate (and probably as functional illiterates), they will have no choice but to join up... how sad.

Re: Missing Files, The Amazing Print Driver, and More Support Stories

2012-04-05 13:10 • by Yakov Fuckov (unregistered)
378583 in reply to 378582
Not_Sarcasm:
I love the US Army mouse pad on the janky computer setup in the school.

When the students graduate computer-illiterate (and probably as functional illiterates), they will have no choice but to join up... how sad.

Yeah, the U.S Military is a bunch of cretins and we IT professionals are at least several castes above them. I hope you die by terrorism.

Re: Missing Files

2012-04-05 13:24 • by Gurth
378584 in reply to 378549
deleted:
I did the same TO_BE_DELETED thing once. I made a directory on a network drive where I put the files I was planning to delete from my own Computer

You do realize this is exactly what the trash/recycle bin/etc. of GUI desktops is intended for, right?

Re: Missing Files

2012-04-05 13:26 • by anon (unregistered)
378585 in reply to 378584
Gurth:
deleted:
I did the same TO_BE_DELETED thing once. I made a directory on a network drive where I put the files I was planning to delete from my own Computer

You do realize this is exactly what the trash/recycle bin/etc. of GUI desktops is intended for, right?


Really? When you put something in your trash/recycle bin on a GUI desktop it archives them to a network drive before removing them from the local machine? I didn't know that. I better go test it out with all my critical files.

Re: Missing Files, The Amazing Print Driver, and More Support Stories

2012-04-05 13:30 • by Coyne
The amazing print driver section reminded me of a BC comic strip joke from years ago. Peter was trying to sell something to Curls that, "Slices, dices, chops, combs your hair, ... blah blah blah."

Curls asked, "Will it stop a stampeding herd of water buffalo?"

Peter, perplexed: "No."

Curls: "Then what good is it?"

So the question of the day: "What good is a print driver that won't stop a stampeding herd of water buffalo?"

Re: Missing Files

2012-04-05 13:42 • by dubbreak
378587 in reply to 378584
Yeah, but you control when you delete your "TO_BE_DELETED" folder.


I was working for a gov't office and one of the structure inspectors asked me where his files went. He was either storing them in the trash/recycle or in c:/TEMP (forget which), and the system had automatically cleared it. Neither of those folders are backed up (for reasons obvious to you or I).


He was completely livid, "I ALWAYS store documents there and have never had a problem!!" I asked him if he stored his important paper documents in the paper recycling box in his office pointing at mine, "Look all my documents I put there this week are still there! Sure there is space in my filing cabinet, but I can just throw them in there right? I mean I've been working here months and it hasn't been emptied yet. I'm sure if the janitor finally comes along he'll realize that's where I'm storing my important documents."

I don't think that guy ever asked for help again.

Re: Missing Files, The Amazing Print Driver, and More Support Stories

2012-04-05 14:10 • by alegr
For such ridiculous requests, one should get them to ask it through email.

Re: Missing Files, The Amazing Print Driver, and More Support Stories

2012-04-05 14:11 • by Some Damn Yank (unregistered)
378591 in reply to 378577
Matt B:
I had a friend who's boss would tell users that "You don't treat a real trashcan as a reference box do you?"
At a former job we had cardboard recycle boxes under our desks. A co-worker had two. He wouldn't empty the first until the second was full. He figured that if he hadn't dug something out of it by the time the second was full he never would, so it was now safe to empty. But never before. So yes, some people DO treat their trashcan as a reference box.

Re: Missing Files, The Amazing Print Driver, and More Support Stories

2012-04-05 14:12 • by Jack (unregistered)
378592 in reply to 378547
Tom:
The real WTF in the TO_BE_DELETED item is the fact that someone had the nerve to delete the folder. I think it is a pretty valid way of collecting stuff that may, or may not, be deleted. Maybe the guys using the folder intended to review the contents before really deleting the folder (or even only the contents)


If the files may not be deleted, then you shouldn't put them in a folder called "TO_BE_DELETED."

Also, just based on the story, we don't know that the person who deleted the folder isn't the person who created it.

Re: Missing Files, The Amazing Print Driver, and More Support Stories

2012-04-05 14:28 • by LostDreamer (unregistered)
378593 in reply to 378577
Matt B:
"You don't treat a real trashcan as a reference box do you?"


I actually do that everytime my boss asks me for WORN documentation, the latest sell pitch of vendors or actually anything that gets delivered to me on paper instead of email.

________
Damnit, gotta get a tv with better contrast, this captcha is unreadable.... Luckely with have people from india for those things :P
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