Comment On Point of Fail

"Hey, don't take another step!" Chris H. froze in his tracks. The voice cried out "we're dead in the water here!" [expand full text]
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Re: Point of Fail

2007-10-18 15:04 • by PeriSoft
If the place isn't really named "The Book Bunker" it should be. That's an awesome name.

Re: Point of Fail

2007-10-18 15:06 • by Remy (unregistered)
At least he figured out what was eating Gilbert.

Re: Point of Fail

2007-10-18 15:15 • by FireJayPa (unregistered)
On a day like that he should have pulled out a 'I can fix this but it will cost you'

Re: Point of Fail

2007-10-18 15:15 • by gabba
I'm afraid I don't quite get this one. Why were the computers off?

Re: Point of Fail

2007-10-18 15:19 • by snoofle
157734 in reply to 157733
gabba:
I'm afraid I don't quite get this one. Why were the computers off?

Power surge generally = shut down = computers off

Re: Point of Fail

2007-10-18 15:22 • by KattMan
Computers were off because they lost power the night before. They never turned them back on.

After this incident, they should realize the value of surge protectors and backups. The cost of losing your entire business to one random incident far exceeds the cost of a few strips and a tape backup drive. At least with backups, they can continue with their Frankenstein servers for a time and still be confident that if (oops this should be 'when') something does go wrong they can recover.

Re: Point of Fail

2007-10-18 15:26 • by snoofle
I've never had it quite that bad, but my brother, a CPA, has his own business, and generally only does an upgrade or buys something when a fire extinguisher gets involved.

He could no longer upgrade the software, and win-98 was getting pretty rank, when something critical finally failed. The replacement was easy enough, but it was incompatible with pretty much everything else in the office.

After 2 weeks of zero productivity for his staff, he relented and gave me his checkbook (he actually does quite well).

I bought all brand new pc's with identical innards, 2 brand new servers, all brand new tape drives, raid arrays, upgraded the network to GB ethernet, made a system master disk and blasted it to all the machines, and diagrammed the network. Sadly, the only lesson he got from all that was that the total cost of the complete rebuild was way less than what he would have spent on all of the ongoing upgrades he should have been doing all along. *sigh*

Interestingly, the one thing he did right all along was proper backups, including periodic testing...

Re: Point of Fail

2007-10-18 15:27 • by rd (unregistered)
I read it several time now and still don’t get it.

Key points:

(1) All computers killed by power surge says Gilbert (the boss).
(2) Chris (the hero) fixes all computers by patching, updating, etc.
(3) Chris tells Gilbert to turn the computers back on. (apparently WTF)

Questions:

(1) Did the power surge damage the computer hardware? If not, what did it do, just shut them down?

(2) If the hardware was damaged, how did Chris address the software issues without addressing the damaged hardware first?

(3) If the hardware was not damaged (or if it was damaged and then repaired even though it wasn’t mentioned in the story) why did Chris have to tell Gilbert to turn the computers back on? Didn’t Chris have them on to address the software issues?

If I missed something very obvious then you are welcome to flame me - after answering my stupid questions of course.

Re: Point of Fail

2007-10-18 15:30 • by Someone You Know
Jake Vinson:
Servers were of the Frankensteinian variety, comprised of hardware that store employees didn't need anymore.


"Comprised" != "composed". Using less common words in an attempt to sound more intelligent usually makes one sound less intelligent.

Re: Point of Fail

2007-10-18 15:33 • by Anon (unregistered)
157740 in reply to 157738
rd:
I read it several time now and still don’t get it.

Key points:

(1) All computers killed by power surge says Gilbert (the boss).
(2) Chris (the hero) fixes all computers by patching, updating, etc.
(3) Chris tells Gilbert to turn the computers back on. (apparently WTF)

Questions:

(1) Did the power surge damage the computer hardware? If not, what did it do, just shut them down?

(2) If the hardware was damaged, how did Chris address the software issues without addressing the damaged hardware first?

(3) If the hardware was not damaged (or if it was damaged and then repaired even though it wasn’t mentioned in the story) why did Chris have to tell Gilbert to turn the computers back on? Didn’t Chris have them on to address the software issues?

If I missed something very obvious then you are welcome to flame me - after answering my stupid questions of course.



The software patches and updates were a "flashback" to when Chris starting working there...

Re: Point of Fail

2007-10-18 15:34 • by KattMan
157741 in reply to 157738
rd:
I read it several time now and still don’t get it.

Key points:

(1) All computers killed by power surge says Gilbert (the boss).
(2) Chris (the hero) fixes all computers by patching, updating, etc.
(3) Chris tells Gilbert to turn the computers back on. (apparently WTF)

Questions:

(1) Did the power surge damage the computer hardware? If not, what did it do, just shut them down?

(2) If the hardware was damaged, how did Chris address the software issues without addressing the damaged hardware first?

(3) If the hardware was not damaged (or if it was damaged and then repaired even though it wasn’t mentioned in the story) why did Chris have to tell Gilbert to turn the computers back on? Didn’t Chris have them on to address the software issues?

If I missed something very obvious then you are welcome to flame me - after answering my stupid questions of course.



Reading comprehension...

This was talking about past problems:
"Chris was able to address all the software issues by installing patches, antispyware software, and up-to-date virus protection. And while those issues were severe, Chris was now faced with the most dire situation he'd ever had to deal with."

This was about the current problem, notice only a few seconds of work:
"Chris approached the checkout area and inspected all of the computers. Seconds later, he leaned into his manager's office and said 'hey Gilbert, turn the computers back on.'"

Re: Point of Fail

2007-10-18 15:34 • by Anon (unregistered)
157742 in reply to 157739
Someone You Know:
Jake Vinson:
Servers were of the Frankensteinian variety, comprised of hardware that store employees didn't need anymore.


"Comprised" != "composed". Using less common words in an attempt to sound more intelligent usually makes one sound less intelligent.


com·prise /kəmˈpraɪz/ Pronunciation Key - Show Spelled Pronunciation[kuhm-prahyz] Pronunciation Key - Show IPA Pronunciation
–verb (used with object), -prised, -pris·ing. 1. to include or contain: The Soviet Union comprised several socialist republics.
2. to consist of; be composed of: The advisory board comprises six members.
3. to form or constitute: Seminars and lectures comprised the day's activities.
—Idiom4. be comprised of, to consist of; be composed of: The sales network is comprised of independent outlets and chain stores.


dumbass

Re: Point of Fail

2007-10-18 15:35 • by David (unregistered)
So the surge protectors would... turn the computers back on when the power blinked? I don't get it. Sure I could see the computers staying up if you put UPSes on them, but not surge protectors.

Re: Point of Fail

2007-10-18 15:40 • by Doug (unregistered)
157744 in reply to 157742
Anon:
Someone You Know:
Jake Vinson:
Servers were of the Frankensteinian variety, comprised of hardware that store employees didn't need anymore.


"Comprised" != "composed". Using less common words in an attempt to sound more intelligent usually makes one sound less intelligent.


com·prise /kəmˈpraɪz/ Pronunciation Key - Show Spelled Pronunciation[kuhm-prahyz] Pronunciation Key - Show IPA Pronunciation
–verb (used with object), -prised, -pris·ing. 1. to include or contain: The Soviet Union comprised several socialist republics.
2. to consist of; be composed of: The advisory board comprises six members.
3. to form or constitute: Seminars and lectures comprised the day's activities.
—Idiom4. be comprised of, to consist of; be composed of: The sales network is comprised of independent outlets and chain stores.


dumbass


Not so fast buddy.
Although “comprise” is used primarily to mean “to include,” it is also often stretched to mean “is made up of”—a meaning that some critics object to. The most cautious route is to avoid using “of” after any form of “comprise” and substitute “is composed of” in sentences like this: “Jimmy’s paper on Marxism was composed entirely of sentences copied off the Marx Brothers Home Page.”
http://wsu.edu/~brians/errors/comprised.html

I for one think it is incorrect usage, but like most things in English, it is now ok.

Re: Point of Fail

2007-10-18 15:40 • by KattMan
157745 in reply to 157743
David:
So the surge protectors would... turn the computers back on when the power blinked? I don't get it. Sure I could see the computers staying up if you put UPSes on them, but not surge protectors.


No but they would at least protect them from damage during a power spike. And they are cheaper than UPS systems.

Re: Point of Fail

2007-10-18 15:41 • by Doug (unregistered)
So he should drop the 'of' or go to composed.

Re: Point of Fail

2007-10-18 15:41 • by Cuttie McPasty (unregistered)
157748 in reply to 157742
Anon:
Someone You Know:
Jake Vinson:
Servers were of the Frankensteinian variety, comprised of hardware that store employees didn't need anymore.


"Comprised" != "composed". Using less common words in an attempt to sound more intelligent usually makes one sound less intelligent.


com·prise /kəmˈpraɪz/ Pronunciation Key - Show Spelled Pronunciation[kuhm-prahyz] Pronunciation Key - Show IPA Pronunciation
–verb (used with object), -prised, -pris·ing. 1. to include or contain: The Soviet Union comprised several socialist republics.
2. to consist of; be composed of: The advisory board comprises six members.
3. to form or constitute: Seminars and lectures comprised the day's activities.
—Idiom4. be comprised of, to consist of; be composed of: The sales network is comprised of independent outlets and chain stores.

dumbass


Although “comprise” is used primarily to mean “to include,” it is also often stretched to mean “is made up of”—a meaning that some critics object to. The most cautious route is to avoid using “of” after any form of “comprise” and substitute “is composed of” in sentences like this: “Jimmy’s paper on Marxism was composed entirely of sentences copied off the Marx Brothers Home Page.”

Re: Point of Fail

2007-10-18 15:48 • by Caleb (unregistered)
About the 'low IT budget' aspect of this story, I think companies often don't realize what resources they have available past cash flow. A couple interesting solutions I've seen for cash-strapped companies getting IT work done:

Trade. There's bound to be someone out there who wants your goods/services but doesn't want to pay for it.

Advertise at local college. Get a college kid studying IT (make sure you screen candidates of course) and offer your willingness to be a good reference on their resume.

Of course, you won't find as many candidates with these solutions as you would simply offering to pay someone, but with a little persistence, you'd be surprised well old fashioned bartering can work.

Re: Point of Fail

2007-10-18 15:48 • by gabba
157752 in reply to 157741
KattMan:
rd:
I read it several time now and still don’t get it.

Key points:

(1) All computers killed by power surge says Gilbert (the boss).
(2) Chris (the hero) fixes all computers by patching, updating, etc.
(3) Chris tells Gilbert to turn the computers back on. (apparently WTF)

Questions:

(1) Did the power surge damage the computer hardware? If not, what did it do, just shut them down?

(2) If the hardware was damaged, how did Chris address the software issues without addressing the damaged hardware first?

(3) If the hardware was not damaged (or if it was damaged and then repaired even though it wasn’t mentioned in the story) why did Chris have to tell Gilbert to turn the computers back on? Didn’t Chris have them on to address the software issues?

If I missed something very obvious then you are welcome to flame me - after answering my stupid questions of course.



Reading comprehension...

This was talking about past problems:
"Chris was able to address all the software issues by installing patches, antispyware software, and up-to-date virus protection. And while those issues were severe, Chris was now faced with the most dire situation he'd ever had to deal with."

This was about the current problem, notice only a few seconds of work:
"Chris approached the checkout area and inspected all of the computers. Seconds later, he leaned into his manager's office and said 'hey Gilbert, turn the computers back on.'"


So ... we are to believe that despite the absence of surge protectors, the surge failed to damage the computers; instead it just turned them off? Interesting.

Re: Point of Fail

2007-10-18 15:49 • by BeanBagGirl (unregistered)
Who's the sexy stud in the picture?

Re: Point of Fail

2007-10-18 15:50 • by rank this (unregistered)
157754 in reply to 157741
KattMan:
rd:
I read it several time now and still don’t get it.

Key points:

(1) All computers killed by power surge says Gilbert (the boss).
(2) Chris (the hero) fixes all computers by patching, updating, etc.
(3) Chris tells Gilbert to turn the computers back on. (apparently WTF)

Questions:

(1) Did the power surge damage the computer hardware? If not, what did it do, just shut them down?

(2) If the hardware was damaged, how did Chris address the software issues without addressing the damaged hardware first?

(3) If the hardware was not damaged (or if it was damaged and then repaired even though it wasn’t mentioned in the story) why did Chris have to tell Gilbert to turn the computers back on? Didn’t Chris have them on to address the software issues?

If I missed something very obvious then you are welcome to flame me - after answering my stupid questions of course.



Reading comprehension...

This was talking about past problems:
"Chris was able to address all the software issues by installing patches, antispyware software, and up-to-date virus protection. And while those issues were severe, Chris was now faced with the most dire situation he'd ever had to deal with."

This was about the current problem, notice only a few seconds of work:
"Chris approached the checkout area and inspected all of the computers. Seconds later, he leaned into his manager's office and said 'hey Gilbert, turn the computers back on.'"


KattMan, you also need some Reading comprehension...
The Power Surge that killed the computers happened in the Present Tense.

How did the boss know there was a power surge?

Were the computers on earlier?

Is the stories plot a Worse Than Failure?

Re: Point of Fail

2007-10-18 15:52 • by joe (unregistered)
157755 in reply to 157742
You beat me to it. Picking apart other people's grammar usually makes one sound like a total jerk. Telling someone that they're using the 'wrong' word when they're not definitely DOES make one sound less intelligent.

Re: Point of Fail

2007-10-18 15:53 • by Bobble (unregistered)
Sounds more like a brown out than power surge.

More to the point, you get what you pay for. If you are going to skimp on infrastructure, it is your fault when that infrastructure fails.

I've had bosses like this. They scream 'I want it, I want it' like a 5 year old, then when they see the cost to implement it, they still scream 'I want it', but ignore anything in the system that they deem unimportant. Usually core, hidden aspects that keep the system running.

Re: Point of Fail

2007-10-18 15:55 • by jgayhart
If machine is not working, I ask the following questions:

1. Is the machine on?
2. Are you sure?
3. If I check on the machine and it is on, do I get do smack you?
4. Are you sure now?

Re: Point of Fail

2007-10-18 15:55 • by Javelin
157758 in reply to 157736
KattMan:
After this incident, they should realize the value of surge protectors and backups. The cost of losing your entire business to one random incident far exceeds the cost of a few strips and a tape backup drive.

Hell, just the cost of experiencing a scare like that, even if everything came right back up with no data loss or any other actual damage, probably "far exceeds" the cost of a few surge protectors (though I dunno... depending how many computers we're talking about, that could run into the high two figures :o).

After this, maybe Chris could even talk to them about an actual UPS (consumer-grade, from Fry's, naturally). Maybe even some sort of minimal backup procedure, like manually taking a dump of the database and copying it to a network share once in a while. Far as that is from what most of us would consider a "real" (or even a "minimal") setup, for an operation like this, it would still be a vast, VAST improvement.

Actually, it took me a couple readings to be sure I was parsing it right -- at first, I wanted it to be a staged thing. You know: "Frustrated by the owners' refusal to invest in protective hardware, but knowing better and having their best interests at heart, the BOFH and his trusty PFY conspire to stage a fire drill, to put the fear of hardware-failure in them..."

Re: Point of Fail

2007-10-18 16:00 • by Sgt. Preston (unregistered)
157759 in reply to 157739
Someone You Know:
Jake Vinson:
Servers were of the Frankensteinian variety, comprised of hardware that store employees didn't need anymore.


"Comprised" != "composed". Using less common words in an attempt to sound more intelligent usually makes one sound less intelligent.
Apparently, it's not quite that clear cut. Webster's says:
comprise

Main Entry: com·prise

Pronunciation: \kəm-ˈprīz\

Function: transitive verb

Inflected Form(s): com·prised; com·pris·ing

Etymology: Middle English, from Anglo-French compris, past participle of comprendre, from Latin comprehendere

Date: 15th century

1 : to include especially within a particular scope <civilization as Lenin used the term would then certainly have comprised the changes that are now associated in our minds with “developed” rather than “developing” states — Times Literary Supplement>

2 : to be made up of <a vast installation, comprising fifty buildings — Jane Jacobs>

3 : compose, constitute <a misconception as to what comprises a literary generation — William Styron> <about 8 percent of our military forces are comprised of women — Jimmy Carter>

usage Although it has been in use since the late 18th century, sense 3 is still attacked as wrong. Why it has been singled out is not clear, but until comparatively recent times it was found chiefly in scientific or technical writing rather than belles lettres. Our current evidence shows a slight shift in usage: sense 3 is somewhat more frequent in recent literary use than the earlier senses. You should be aware, however, that if you use sense 3 you may be subject to criticism for doing so, and you may want to choose a safer synonym such as compose or make up.
Note the ambiguity surrounding the use of "comprised of".

Re: Point of Fail

2007-10-18 16:02 • by Doug (unregistered)
157760 in reply to 157748
Cuttie McPasty:

Although “comprise” is used primarily to mean “to include,” it is also often stretched to mean “is made up of”—a meaning that some critics object to. The most cautious route is to avoid using “of” after any form of “comprise” and substitute “is composed of” in sentences like this: “Jimmy’s paper on Marxism was composed entirely of sentences copied off the Marx Brothers Home Page.”



You forgot to site your source.

Re: Point of Fail

2007-10-18 16:04 • by KattMan
157761 in reply to 157754
rank this:

KattMan, you also need some Reading comprehension...
The Power Surge that killed the computers happened in the Present Tense.

How did the boss know there was a power surge?

Were the computers on earlier?

Is the stories plot a Worse Than Failure?


No, sorry. You assume I didn't get that but I did. This was a statement of the manager's perception of the problem, not the actual fact.

Re: Point of Fail

2007-10-18 16:05 • by Me (unregistered)
157762 in reply to 157739
Someone You Know:
Jake Vinson:
Servers were of the Frankensteinian variety, comprised of hardware that store employees didn't need anymore.


"Comprised" != "composed". Using less common words in an attempt to sound more intelligent usually makes one sound less intelligent.


But if it were Frankensteinian shouldn't it have been de-composed?

Re: Point of Fail

2007-10-18 16:10 • by Linux... (unregistered)
If getting someone to run anti-virus software and patches was an issue, if they had no money to buy new equipment, if keeping up with the latest anti-spyware was a problem, if security roles were all messed up... why didn't they just run Linux and fix 90% of their problems at once?

Re: Point of Fail

2007-10-18 16:10 • by Erock (unregistered)
The real WTF is how quickly the comments on this site evolve into a flame war on just about every post...

CAPTCHA: darwin - see what I mean?

Re: Point of Fail

2007-10-18 16:12 • by Stupidumb (unregistered)
The forums on this site are comprised of assholes

Re: Point of Fail

2007-10-18 16:14 • by operagost
Servers comprised the Frankensteinian variety, composed of hardware that store employees didn't need anymore.

Re: Point of Fail

2007-10-18 16:14 • by cynic (unregistered)
157767 in reply to 157760
The funny thing about language is that usage defines the language. Given sufficient improper usage, that usage can eventually become proper.

Re: Point of Fail

2007-10-18 16:18 • by akatherder
157768 in reply to 157763
Linux...:
If getting someone to run anti-virus software and patches was an issue, if they had no money to buy new equipment, if keeping up with the latest anti-spyware was a problem, if security roles were all messed up... why didn't they just run Linux and fix 90% of their problems at once?


Judging by the computer knowledge of everyone involved, I suspect the user error would increase as the system errors decreased.

Re: Point of Fail

2007-10-18 16:18 • by iToad (unregistered)
157769 in reply to 157757
jgayhart:
If machine is not working, I ask the following questions:

1. Is the machine on?
2. Are you sure?
3. If I check on the machine and it is on, do I get do smack you?
4. Are you sure now?


Absolutely correct. The first two rules of hardware troubleshooting are:

1. Is it plugged in?
2. Is it turned on?

Re: Point of Fail

2007-10-18 16:18 • by Jon B (unregistered)
157770 in reply to 157765
Stupidumb:
The forums on this site are comprised of assholes


Let's try again:

The WTF forum comprises snobs both literary and technical.

Re: Point of Fail

2007-10-18 16:19 • by akatherder
157771 in reply to 157764
Erock:
The real WTF is how quickly the comments on this site evolve into a flame war on just about every post...


Some people just can't keep their comprisure when it comes to nitpicking grammar.

Re: Point of Fail

2007-10-18 16:22 • by Bailey (unregistered)
157772 in reply to 157739
http://dictionary.reference.com/browse/comprised

comprise:
- to include or contain
- to consist of; be composed of
- to form or constitute

What was that about sounding less intelligent?

Re: Point of Fail

2007-10-18 16:24 • by SteveG (unregistered)
Every freaking meeting this week has been like this.

I show up wanting some clarification on the reasons for the downtime, and wind up trapped with a half dozen people who are staging an in-depth debate about composed vs. comprised.

WTF? Is there some astrological phenomenon going on worldwide, of which I was not notified, that keeps people from being on point?

Re: Point of Fail

2007-10-18 16:27 • by Just Sayin' (unregistered)

On flame wars and endless bickering:

[Warning strong language]

http://www.penny-arcade.com/comic/2004/03/19

Is this you in the picture? Think carefully...

Re: Point of Fail

2007-10-18 16:29 • by Jon B (unregistered)
157775 in reply to 157772
Bailey:
http://dictionary.reference.com/browse/comprised

comprise:
- to include or contain
- to consist of; be composed of
- to form or constitute

What was that about sounding less intelligent?


comprise != compose
comprise == be composed of

Right:
A set comprises its subsets.
A set is composed of its subsets.

Wrong:
A set is comprised of its subsets.

Re: Point of Fail

2007-10-18 16:30 • by Sgt. Preston (unregistered)
157776 in reply to 157772
Bailey:
http://dictionary.reference.com/browse/comprised

comprise:
- to include or contain
- to consist of; be composed of
- to form or constitute

What was that about sounding less intelligent?
This doesn't address the issue. We're not talking about the verb "to comprise"; we're talking (or rather, digressing) about the verb "to be comprised of".

Re: Point of Fail

2007-10-18 16:30 • by N (unregistered)
Clearly, the only solution to the problem is to define a language whose words are the sentences of the english language using a formal grammar accepted by a pushdown automaton, then emulationg this automaton and test the sentences in question.

Re: Point of Fail

2007-10-18 16:31 • by Anon Fred (unregistered)
I read the store name as "The Book Burner." Now I want to start a store with that name...

Re: Point of Fail

2007-10-18 16:35 • by Sgt. Preston (unregistered)
157779 in reply to 157778
Anon Fred:
I read the store name as "The Book Burner." Now I want to start a store with that name...
I gather you're a Republican.

Re: Point of Fail

2007-10-18 16:37 • by halber_mensch (unregistered)
157780 in reply to 157773
SteveG:
Every freaking meeting this week has been like this.

I show up wanting some clarification on the reasons for the downtime, and wind up trapped with a half dozen people who are staging an in-depth debate about composed vs. comprised.

WTF? Is there some astrological phenomenon going on worldwide, of which I was not notified, that keeps people from being on point?


The world comprises a composition of distractions?

captcha: riaa
I prove I am not a robot by pointing in the direction of other robots

Words

2007-10-18 16:38 • by I know what I'm talking about and you don't (unregistered)
157781 in reply to 157767
Most dictionaries say that "infer" can mean "imply". But try getting that past a half-sober copy editor.

Re: Point of Fail

2007-10-18 16:39 • by PerdidoPunk
157782 in reply to 157739
Someone You Know:
Jake Vinson:
Servers were of the Frankensteinian variety, comprised of hardware that store employees didn't need anymore.


"Comprised" != "composed". Using less common words in an attempt to sound more intelligent usually makes one sound less intelligent.


The American Heritage Dictionary says,

Usage Note: The traditional rule states that the whole comprises the parts and the parts compose the whole. In strict usage: The Union comprises 50 states. Fifty states compose (or constitute or make up) the Union. Even though careful writers often maintain this distinction, comprise is increasingly used in place of compose, especially in the passive: The Union is comprised of 50 states. Our surveys show that opposition to this usage is abating. In the 1960s, 53 percent of the Usage Panel found this usage unacceptable; in 1996, only 35 percent objected.

I guess that the aforementioned 35 percent comprises you and several others in the minority regarding acceptable usage of this word. The usage of idioms or colloquialisms does not imply an attempt to sound more intelligent, nor does it suggest low intelligence. If anything, it suggests knowledge of the particular vernacular that comprises such word usages and phrases.

Re: Words

2007-10-18 16:40 • by Sgt. Preston (unregistered)
157783 in reply to 157781
I know what I'm talking about and you don't:
Most dictionaries say that "infer" can mean "imply". But try getting that past a half-sober copy editor.
"Most dictionaries"?!! I've never seen that in a dictionary.
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