Comment On Secured Typing

Gary's company has an "enterprise" application, and like any enterprise application, it was built to be all things for all people, by people that didn't have a clear picture of which things it was supposed to be to whom. While a customer could, in theory, install and configure it on their own, pretty much everyone paid for a consultant to handle the setup for them. Gary was one of those consultants. [expand full text]
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Re: Secured Typing

2010-06-08 09:07 • by akatherder
Ok, he told me to type frist.

Re: Secured Typing

2010-06-08 09:07 • by PG4 (unregistered)
I'm not the person typing this comment. Someone else is doing it for me.

Re: Secured Typing

2010-06-08 09:07 • by Henning Makholm (unregistered)
If signing a stack of legal documents that you're not allowed to bring a copy of with you home is not TRWTF, it should be. Who can know for sure, afterwards, which strange liabilities Gary has committed his company (or himself!) to? His company will be unable to act in any manner to protect their own interests, or even to attempt to keep whatever promises Gary may have unwittingly made.

Re: Secured Typing

2010-06-08 09:10 • by Knux2 (unregistered)
Actually we never let ANYONE use keyboards attached to our network. We all use "you talk, it types" voice recognition programs...

Re: Secured Typing

2010-06-08 09:12 • by Alargule (unregistered)
310898 in reply to 310894
akatherder:
Ok, he told me to type frist.


No, scroll up.

Too far up, scroll down a bit more.

You misspelled 'frist'. It's case sensitive.

Re: Secured Typing

2010-06-08 09:14 • by DSanka (unregistered)
After that he went out screaming loud and hitting his head against a wall??

What a waist of time.

Re: Secured Typing

2010-06-08 09:14 • by strictnein
310901 in reply to 310898
No, you mispelled


"mispelled" was misspelled.

Re: Secured Typing

2010-06-08 09:14 • by Tuxie (unregistered)
310902 in reply to 310897
Dear Aunt, let's set so double the killer delete select all.

Re: Secured Typing

2010-06-08 09:15 • by ContraCorners
310903 in reply to 310896
Henning Makholm:
If signing a stack of legal documents that you're not allowed to bring a copy of with you home is not TRWTF, it should be. Who can know for sure, afterwards, which strange liabilities Gary has committed his company (or himself!) to? His company will be unable to act in any manner to protect their own interests, or even to attempt to keep whatever promises Gary may have unwittingly made.

Absolutely! In what bizarro-world is an install consultant even allowed to sign legal documents without at least consulting his employer's attorneys?

Re: Secured Typing

2010-06-08 09:17 • by Buddy (unregistered)
Cute story. I guess if he's working remotely then technically he isn't "touching" the keyboard!

Re: Secured Typing

2010-06-08 09:17 • by snoofle
At any place I've ever worked, anyone short of a high-level exec can't sign anything on behalf of the company.

On two occasions I've been handed a stack of legalese to sign. Since the actual signing is the only thing of importance, and nobody ever looks at the forms, I scribble-sign: D. Duck.

I've even signed and endorsed personal checks like that and they still clear.

Re: Secured Typing

2010-06-08 09:19 • by Buddy (unregistered)
310907 in reply to 310900
DSanka:
After that he went out screaming loud and hitting his head against a wall??

What a waist of thyme.


Typo correction.

Re: Secured Typing

2010-06-08 09:23 • by Ocson (unregistered)
You left out the part of the story where Gary, upon hearing that last sentence, went on a murderous rampage.

Re: Secured Typing

2010-06-08 09:24 • by yonizaf
310910 in reply to 310904
Buddy:
Cute story. I guess if he's working remotely then technically he isn't "touching" the keyboard!
Not. If he's connected through VPN then his keyboard is 'connected to their network', and he shouldn't be allowed to touch it.

Maybe they'll send a typist with him.

Re: Secured Typing

2010-06-08 09:24 • by Anonymous (unregistered)
310911 in reply to 310907
Buddy:
DSanka:
After that he went out screaming loud and hitting his head against a wall??

Water waist of thyme.

Typo correction.

Fixed that for you guys.

Re: Secured Typing

2010-06-08 09:27 • by Severity One
This sounds like a place that could do with outsourcing.

The management, for starters.

Re: Secured Typing

2010-06-08 09:28 • by Anonymous (unregistered)
Sounds like most of the company's security policies are in Norman's head. How many times have we seen that scenario? If it's not a Nazi sysadmin it's a Nazi security czar. They have to make do with a small amount of power over a small number of people, so they flex their little muscles whenever they have the opportunity. Sad really.

Re: Secured Typing

2010-06-08 09:30 • by Justin (unregistered)
WTFoodnetwork? Why are unicorns popping up all over my screen? Did I find some type of easter egg?

Re: Secured Typing

2010-06-08 09:32 • by DeaDPooL (unregistered)
It has been a while since I've read a wtf this good.



captcha: populus, a genus of 35 species of flowers

Re: Secured Typing

2010-06-08 09:32 • by the other guy (unregistered)
310917 in reply to 310910
yonizaf:
Buddy:
Cute story. I guess if he's working remotely then technically he isn't "touching" the keyboard!
Not. If he's connected through VPN then his keyboard is 'connected to their network', and he shouldn't be allowed to touch it.

Maybe they'll send a typist with him.

Will that be a cute female typist, by any chance? (Captcha: "mara"... Ok, why not, her name can be Mara.)

Re: Secured Typing

2010-06-08 09:32 • by Kurt (unregistered)
Remy Porter:
The week would have gone faster if Gary had been typing with boxing gloves on.


Nice Homestar Runner reference.

Re: Secured Typing

2010-06-08 09:35 • by Henning Makholm (unregistered)
310920 in reply to 310905
Well, of course no halfway sane court would actually agree to enforce an obligation when the plaintiff had actively and deliberately prevented the defendant from keeping a record of that obligation in the first place.

It's more the principle of the thing that should lead you to run away screaming.

Re: Secured Typing

2010-06-08 09:35 • by Bluesman (unregistered)
310921 in reply to 310911
Anonymous:
Buddy:
DSanka:
After that he went out screaming loud and hitting his head against a wall??

Water waist of thyme.

Typo correction.

Fixed that for you guys.


Parsley, sage, rosemary and thyme.
FTFY

Re: Secured Typing

2010-06-08 09:35 • by Mike (unregistered)
310922 in reply to 310911
Anonymous:
Buddy:
DSanka:
After that he went out screaming loud and hitting his head against a wall??

Water waist off thyme.

Typo correction.

Fixed that for you guys.


Guys, don't forget the silent f! It looks perfect, good job everyone. Management bonuses for all!

Re: Secured Typing

2010-06-08 09:37 • by CaptainOblivious
310923 in reply to 310910
If he's connected through VPN then his keyboard is 'connected to their network', and he shouldn't be allowed to touch it.

But it's secure VPN, so the company will be completely secure! Duh! Don't you understand anything about security?

Re: Secured Typing

2010-06-08 09:41 • by Lorne Kates
We have a secure VPN, after all.


... which will run video conferencing software, so you can remotely interface with your typist.

Re: Secured Typing

2010-06-08 09:42 • by dkf
310926 in reply to 310923
CaptainOblivious:
But it's secure VPN, so the company will be completely secure! Duh! Don't you understand anything about security?
Thank you for brightening up my day. I bet you've got their thought processes nailed exactly.

Re: Secured Typing

2010-06-08 09:44 • by Alan Onn (unregistered)
I call shenanigans. Spent several days patiently explaining "no, not that key, that one" and "no, a greater-than sign", but the remark "rm -rf /" was perfectly understood without further explanation? Yeh right.

Re: Secured Typing

2010-06-08 09:44 • by Aliss (unregistered)
310928 in reply to 310896
>If signing a stack of legal documents that you're not allowed to bring a copy of with you home is not TRWTF, it should be.

Under UK law, it's a spectacularly stupid thing to do.

I've been through exactly that - I asked for a countersigned copy, was refused and then breached the conditions (allegedly). It didn't take long to settle -
1) To prove I'd breached the conditions, they are required to produce the entire document I'd signed. In public, so bang goes your confidentiality.
2) They need to deflect my argument "That wasn't in the contract I signed". Which they can't unless there's a second copy of the contract which is not under their control. In other words, my copy...
3) There was quite a lot of doubt that a contract is valid unless both sides take away the same level of documentation. It can be verbal contract, written, email etc, but if you ask for a copy and they refuse to give it to you in a form acceptable to you, then it's unlikely to stand in court

Even their own solicitor called them idiots.

Re: Secured Typing

2010-06-08 09:46 • by synp (unregistered)
310929 in reply to 310905
snoofle:
At any place I've ever worked, anyone short of a high-level exec can't sign anything on behalf of the company.


You can't sign on behalf of your company, but you can sign on behalf of yourself. You can promise not to tell others (from your company or third parties) about anything that you learned while working at the customers premise. That would, however, require about 1-2 pages of NDA. Not a large stack.

Re: Secured Typing

2010-06-08 09:51 • by Josephus (unregistered)
310930 in reply to 310922
Mike:
Anonymous:
Buddy:
DSanka:
After that he went out screaming loud and hitting his head against a wall??

Water waist off thyme purple monkey dishwasher.

Typo correction.

Fixed that for you guys.


Guys, don't forget the silent f! It looks perfect, good job everyone. Management bonuses for all!


FTFY

Re: Secured Typing

2010-06-08 09:57 • by My Name Is Missing (unregistered)
Our consulting firm once worked on a project for SABRE. We had our development server in their local office, accessed via a VPN, an electronic key generator, and could only access it from a specific IP in our office. Lo and behold when EDS took over the security we were told we could only access the server if someone there typed in the commands and read the result back over the phone. The IT support person got so tired of us they just gave us their credentials. Later on we just put in a backdoor in the application so we could investigate problems remotely through the application itself (only accessible from our IP of course).

If they'd left us alone none of this would have ever been necessary.

Re: Secured Typing

2010-06-08 10:02 • by SeySayux (unregistered)
310932 in reply to 310927
Alan Onn:
I call shenanigans. Spent several days patiently explaining "no, not that key, that one" and "no, a greater-than sign", but the remark "rm -rf /" was perfectly understood without further explanation? Yeh right.

No, the typist actually typed that, before he quickly called "No, no, that was just a joke"... Read the article...

Captcha: conventio (as in: "Please type this letter: \"Dear sir, I cannot withstand your stupid convention of not allowing me to type on your keyboards\"... No, you moron, 'convention' is with an 'n'!")

Re: Secured Typing

2010-06-08 10:05 • by Josephus (unregistered)
310933 in reply to 310931
My Name Is Missing:
Our consulting firm once worked on a project for SABRE. We had our development server in their local office, accessed via a VPN, an electronic key generator, and could only access it from a specific IP in our office. Lo and behold when EDS took over the security we were told we could only access the server if someone there typed in the commands and read the result back over the phone. The IT support person got so tired of us they just gave us their credentials. Later on we just put in a backdoor in the application so we could investigate problems remotely through the application itself (only accessible from our IP of course).

If they'd left us alone none of this would have ever been necessary.


Yes, but then they wouldn't be able to tick the sacred checkbox on their audit policy which states that they are compliant. Ticking boxes is always priority, increasing security/reducing risk is an occasional accidental benefit

Re: Secured Typing

2010-06-08 10:06 • by Buddy (unregistered)
310934 in reply to 310927
Alan Onn:
I call shenanigans. Spent several days patiently explaining "no, not that key, that one" and "no, a greater-than sign", but the remark "rm -rf /" was perfectly understood without further explanation? Yeh right.


The story claimed the typist "dutifly [sic] started tapping away", but "[was] stopped ... before anything bad happened", so it didn't actually indicate if it had been typed perfectly.

Also, given that it's only a few letters and each of them would have likely been spelled out explicitely, it would have been less prone to error.

Sorry up to my ears in patent reviews, all legal mind-set and stuff.

Re: Secured Typing

2010-06-08 10:09 • by Engival (unregistered)
310935 in reply to 310929
synp:
snoofle:
At any place I've ever worked, anyone short of a high-level exec can't sign anything on behalf of the company.


You can't sign on behalf of your company, but you can sign on behalf of yourself. You can promise not to tell others (from your company or third parties) about anything that you learned while working at the customers premise. That would, however, require about 1-2 pages of NDA. Not a large stack.


Of course, he's violated his NDA by disclosing their innovative and cutting edge security measures. Now they might be hacked!

Re: Secured Typing

2010-06-08 10:10 • by PITA (unregistered)
Headline: Consultant beats IT Supervisor to death with typist.

Re: Secured Typing

2010-06-08 10:16 • by Someone who can't be bothered to login from work (unregistered)
310937 in reply to 310903
ContraCorners:
Henning Makholm:
If signing a stack of legal documents that you're not allowed to bring a copy of with you home is not TRWTF, it should be. Who can know for sure, afterwards, which strange liabilities Gary has committed his company (or himself!) to? His company will be unable to act in any manner to protect their own interests, or even to attempt to keep whatever promises Gary may have unwittingly made.

Absolutely! In what bizarro-world is an install consultant even allowed to sign legal documents without at least consulting his employer's attorneys?


Pass. But in the UK I think it used to be the case that only the Company Secretary could actually enter in to legal contracts on behalf of the company.

Re: Secured Typing

2010-06-08 10:32 • by Remy Porter
310940 in reply to 310909
Heh. You should "View Source" on the article. It's like you read my mind.

Re: Secured Typing

2010-06-08 10:35 • by mace (unregistered)
There's no shortage of WTFs here, but I was really wondering what the point is of using a company typist who doesn't have the slightest clue what he's typing. I could kinda see a point to having your own knowledgeable IT guy keep an eye on what's going on, but if the guy doesn't know that "rm -rf /" is bad, why is he even there?

Re: Secured Typing

2010-06-08 10:42 • by Kempeth (unregistered)
310942 in reply to 310936
PITA:
Headline: Consultant beats IT Supervisor to death with typist.

wearer of glasses killed with frying pan for high treason...

Re: Secured Typing

2010-06-08 10:45 • by Anonymously Yours (unregistered)
310943 in reply to 310905
snoofle:
On two occasions I've been handed a stack of legalese to sign. Since the actual signing is the only thing of importance, and nobody ever looks at the forms, I scribble-sign: D. Duck.

I've even signed and endorsed personal checks like that and they still clear.
Fun fact: Legally someone only needs to prove you signed a contract for it to be legally binding. What you signed is irrelevant and ripping up a contract you already signed has no legal impact on its enforceability. Though it will impact the free time of the PA who has to tape it back together...

Re: Secured Typing

2010-06-08 10:50 • by ThomasP (unregistered)
Gary quickly stopped him before anything bad happened. "Um, have you ever done any IT work?"

TRWTF is that Gary was expecting someone with an IT background, right?

Re: Secured Typing

2010-06-08 10:53 • by Niki (unregistered)
310945 in reply to 310927
Alan Onn:
I call shenanigans. Spent several days patiently explaining "no, not that key, that one" and "no, a greater-than sign", but the remark "rm -rf /" was perfectly understood without further explanation? Yeh right.


The contractor stopped the typist immediately. I know if I made that joke and someone started typing it, I'd probably stop them by the time they typed "rm".

Re: Secured Typing

2010-06-08 10:56 • by Henning Makholm (unregistered)
310946 in reply to 310941
mace:
There's no shortage of WTFs here, but I was really wondering what the point is of using a company typist who doesn't have the slightest clue what he's typing.

Yes, yes, that's the obvious WTF in the article. (The narrative purpose of the detail about dutifully starting to type rm-rf is to point this out explicitly).

Re: Secured Typing

2010-06-08 11:05 • by Anonymous (unregistered)
310947 in reply to 310940
Remy Porter:
Heh. You should "View Source" on the article. It's like you read my mind.

<!-- And then Gary killed everyone in the building. Kidding. -->


Great stuff, you are fast becoming my favourite editor! You even seem to have a solid grasp on English which is unusual for TDWTF (just kidding Alex). Keep it up my good man.

Re: Secured Typing

2010-06-08 11:06 • by ContraCorners
310948 in reply to 310943
Anonymously Yours:
snoofle:
On two occasions I've been handed a stack of legalese to sign. Since the actual signing is the only thing of importance, and nobody ever looks at the forms, I scribble-sign: D. Duck.

I've even signed and endorsed personal checks like that and they still clear.
Fun fact: Legally someone only needs to prove you signed a contract for it to be legally binding. What you signed is irrelevant and ripping up a contract you already signed has no legal impact on its enforceability. Though it will impact the free time of the PA who has to tape it back together...

Funner Fact: No contract is legally binding if judge rules that it isn't.

Re: Secured Typing

2010-06-08 11:14 • by monkeyPushButton (unregistered)
310949 in reply to 310941
mace:
There's no shortage of WTFs here, but I was really wondering what the point is of using a company typist who doesn't have the slightest clue what he's typing. I could kinda see a point to having your own knowledgeable IT guy keep an eye on what's going on, but if the guy doesn't know that "rm -rf /" is bad, why is he even there?
It's part of the security requirement. No one that actually understands computers is allowed to type things in lest they use their knowledge to the detriment of the company. Kind of explains how the security guy got his job.

Re: Secured Typing

2010-06-08 11:29 • by Anonymous (unregistered)
310950 in reply to 310943
Anonymously Yours:
snoofle:
On two occasions I've been handed a stack of legalese to sign. Since the actual signing is the only thing of importance, and nobody ever looks at the forms, I scribble-sign: D. Duck.

I've even signed and endorsed personal checks like that and they still clear.
Fun fact: Legally someone only needs to prove you signed a contract for it to be legally binding. What you signed is irrelevant and ripping up a contract you already signed has no legal impact on its enforceability. Though it will impact the free time of the PA who has to tape it back together...

And how exactly are they going to prove that you signed the contract if you signed it with a false name or destroyed it after signing (assuming there is only one copy which was the case in regard to this article)? It's your word against theirs and if a judge rules in your favour then the contract is void, end of story.

Re: Secured Typing

2010-06-08 11:32 • by TheRider
310951 in reply to 310915
Justin:
WTFoodnetwork? Why are unicorns popping up all over my screen? Did I find some type of easter egg?
Look! It is full of stars!
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