Comment On The 10 Key, Mr. Kashmere, and More Support Tales

Mr. Kashmere (from John A)Mr. Kashmere is one of our middle school teachers. There had been a merger of two schools, and everything had changed: administration, policies, procedures... and technology. One of the new technologies they had picked up as a small school was Google Apps, including Gmail. [expand full text]
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Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 07:56 • by ParkinT (unregistered)
The 10 Key!!!

I think that is the FIRST in a long time to top The CupHolder.

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 09:09 • by PiisAWheeL
When questioned, the user of this laptop claimed that his cat had been playing with it...

Was it a bobcat?

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 09:24 • by frits
It's common knowledge that 1 in 10 cats are meth addicts.

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 09:24 • by Anonymous (unregistered)
gmail's inbox is supposed to refresh automatically. So if she needed to click the refresh button there had to be an issue with the setup. For example, gmail was defaulting to HTML mode due to a very slow connection or an outdated browser. Both of those are issues that John A was supposed to fight.

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 09:25 • by ChuckV (unregistered)
The laptop keyboard looks suspiciously like my laptop after my 2 year old son was done with it. He had flicked off about a third of the key caps.

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 09:26 • by Tom (unregistered)
373948 in reply to 373947
Yep. Looks more like small child than cat to me.

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 09:34 • by Someone (unregistered)
I had the pleasure of introducing Mr. Kashmere to Mr. Refresh Button.


Did Mr. Kashmere have the pleasure of introducing you to Mr. Lotus Notes? I am pretty sure that's what he was using previously, because Lotus Notes refresh often works the way Mr. Kashmere was trying to refresh Gmail.

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 09:35 • by ADINSX (unregistered)
What if the user hadn't put that porn on his machine, maybe someone else did it or he had a virus...

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 09:39 • by Gieron
Sum mud-sky?

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 09:41 • by PG4 (unregistered)
I had a young kitten do that same thing, I got to him before he pulled off more than two key caps.

I was able to find the tops and snap them back on. A few months later the machine was swapped out for a new one as part of an end of lease. The cat is 5 years old now and still loves to sit on my lap while I use the company laptop. He doesn't pull on the keys anymore, he has to have his paws on my hands, making it very hard to type.

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 09:51 • by Anketam
With regards to the laptop, this is why you close the lid on it when not in use.

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 09:51 • by DonaldK (unregistered)
373955 in reply to 373953
PG4:
The cat is 5 years old now and still loves to sit on my lap while I use the company laptop. He doesn't pull on the keys anymore, he has to have his paws on my hands, making it very hard to type.


As a student I had a cat that often studied with me. On the desk, on my notes and books. If the cat noticed a moth or anything chasable, he would jump up and start running towards the object of interest... and slipping on my notes... scattering them all over the room. It was quite a sight. I think I prefer reorganising notes to finding key-tops.

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 09:52 • by SCSimmons
373956 in reply to 373952
Gieron:
Sum mud-sky?

Cat got your laptop too, huh?

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 09:53 • by Ben Jammin (unregistered)
The laptop is fine as long as you just use it to type "muddy suds".

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 09:56 • by thatguy (unregistered)
I feel inclined to quote

"There are only 10 types of people in the world: those who understand binary and those who do not"

Not frist :(

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 09:58 • by Ben Jammin (unregistered)
373959 in reply to 373952
Gieron:
Sum mud-sky?

Mysd dys kummymd

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 10:11 • by pitchingchris
373961 in reply to 373932
ParkinT:
The 10 Key!!!

I think that is the FIRST in a long time to top The CupHolder.


Please link the article if you're referring to one. I would have wanted to read it.

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 10:13 • by C-Octothorpe
Those who can't do, teach.
...
..
.
Oh come on, someone had to say it!

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 10:17 • by Dave (unregistered)
At least she tried turning it off and on again.

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 10:18 • by Nagesh (unregistered)
Kashmere is not laughing mater. Meny terorist atacks teke place every single day hurting inocents.

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 10:22 • by Soup (unregistered)
Strange, the first thing I thought when I saw the laptop was that some spurned lover was spelling out "suk my dyk"

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 10:30 • by QJo
"My email isn't refreshing."

"Okay, I've emailed you a picture of a bottle of lemonade - does that help?"

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 10:34 • by Lone Marauder (unregistered)
373968 in reply to 373962
C-Octothorpe:
Those who can't do, teach.
...
..
.
Oh come on, someone had to say it!


Those who can't do *or* teach, go into management.

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 10:40 • by fritters (unregistered)
373969 in reply to 373962
C-Octothorpe:
Those who can't do, teach.


Those who can't teach, teach gym!

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 10:41 • by undefined (unregistered)
373970 in reply to 373946
Anonymous:
For example, gmail was defaulting to HTML mode due to a very slow connection or an outdated browser. Both of those are issues that John A was supposed to fight.


TRWTF is that Gmail is defaulting to HTML mode for unknown browsers. Instead of black list of outdated browsers evil empire use white list of "modern".

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 10:44 • by foo (unregistered)
FRIST!

At least I assume so, but I don't feel like rebooting my computer in order to find out.

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 10:45 • by undefined (unregistered)
373972 in reply to 373953
PG4:
I had a young kitten do that same thing, I got to him before he pulled off more than two key caps.

I was able to find the tops and snap them back on. A few months later the machine was swapped out for a new one as part of an end of lease. The cat is 5 years old now and still loves to sit on my lap while I use the company laptop. He doesn't pull on the keys anymore, he has to have his paws on my hands, making it very hard to type.


Cat constantly create problems for you but you did not thrown it away? You must be toxoplasma's zombie!

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 10:58 • by iToad (unregistered)
373974 in reply to 373968
Lone Marauder:
C-Octothorpe:
Those who can't do, teach.
...
..
.
Oh come on, someone had to say it!


Those who can't do *or* teach, go into management.


Those who can't do, teach, or manage, go into upper management.

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 11:03 • by Nagesh (unregistered)
373975 in reply to 373974
iToad:
Lone Marauder:
C-Octothorpe:
Those who can't do, teach.
...
..
.
Oh come on, someone had to say it!


Those who can't do *or* teach, go into management.


Those who can't do, teach, or manage, go into upper management.

I am being in uper managment and am knowing how to do both of these things.

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 11:04 • by foo (unregistered)
373976 in reply to 373975
Nagesh:
iToad:
Lone Marauder:
C-Octothorpe:
Those who can't do, teach.
...
..
.
Oh come on, someone had to say it!


Those who can't do *or* teach, go into management.


Those who can't do, teach, or manage, or count, go into upper management.

I am being in uper managment and am knowing how to do both of these things.
FTFY

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 11:04 • by CodeRage
That laptop looks suspiciously like someone who beat the crap out of the keyboard with their fists in rage, and then took it to tech support claiming "the cat did it".

Mr. Kashmere

2012-02-07 11:25 • by your name (unregistered)
Oh let the sun beat down upon my face, stars to fill my dream
I am a traveler of both time and space, to be where I have been
To sit with elders of the gentle race, this world has seldom seen
They talk of days for which they sit and wait and all will be revealed

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 11:27 • by Coyne
My cat heard something "scratching around" in my laptop and decided to try to "dig it out". Fortunately, my laptop was closed; and the scratches on top are hardly visible.

After that, it isn't hard for me to imagine the key caps flying.

("Okay, we're making progress! Whatever that critter is, I'll dig down to it any time now. And then it will die, Die, DIE!!!")

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 11:28 • by C-Octothorpe
373981 in reply to 373968
Lone Marauder:
C-Octothorpe:
Those who can't do, teach.
...
..
.
Oh come on, someone had to say it!
Those who can't do *or* teach, go into management.
The only things required to be an effective manager is to have a impressive bullshit vocabulary and be able to dress youself in the morning.

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 11:33 • by da Doctah
For sale on eBay: assorted laptop keycaps.

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 11:42 • by brillgill (unregistered)
I saw a key board like that while working tech support, although it belonged to a desk top and not a lap top. The user claimed that his parrot had done it.
I think it was true because he also supplied me with a handful of keycaps that had been "beaked".

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 11:43 • by Ralph (unregistered)
His Gmail inbox was not automatically refreshing. His solution? Shut down the entire computer, and turn it back on again.

I had the pleasure of introducing Mr. Kashmere to Mr. Refresh Button.
Not a WTF. For decades the "three R's of Microsoft troubleshooting" have been Reboot, Reinstall, Refund. Everyone has been thoroughly trained to Reboot whenever anything isn't just so. You will notice that Reload (AKA Refresh) isn't on that list. It's too modern. Remember: our cherished ignorant lusers can't ever be expected to learn anything new.

OK maybe a radically different ribbon interface in Office, but otherwise, even moving to something ever so slightly different like OpenOffice would throw most people into the insane bin. Don't even try it. The stupid people could never handle it.

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 11:48 • by Jack (unregistered)
373985 in reply to 373950
ADINSX:
What if the user hadn't put that porn on his machine, maybe someone else did it or he had a virus...
OK, where do I get the "virus" that puts 60GB of porn on my computer? And how much does it cost?

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 11:52 • by iToad (unregistered)
373986 in reply to 373985
Jack:
ADINSX:
What if the user hadn't put that porn on his machine, maybe someone else did it or he had a virus...
OK, where do I get the "virus" that puts 60GB of porn on my computer? And how much does it cost?


Does it come with a user-configurable preferences file?

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 12:02 • by F (unregistered)
373987 in reply to 373981
C-Octothorpe:
Lone Marauder:
C-Octothorpe:
Those who can't do, teach.
...
..
.
Oh come on, someone had to say it!
Those who can't do *or* teach, go into management.
The only things required to be an effective manager is to have a impressive bullshit vocabulary and be able to dress youself in the morning.


Nonsense. The truly effective manager delegates tasks like that.

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 12:04 • by Ac+1 (unregistered)
373988 in reply to 373986
I think I used to have that virus. It was called bittorrent or something like that. And yes there were preference files.

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 12:18 • by operagost
373989 in reply to 373977
CodeRage:
That laptop looks suspiciously like someone who beat the crap out of the keyboard with their fists in rage, and then took it to tech support claiming "the cat did it".

Unless it's a Toughbook, I don't think it would even boot anymore following that kind of abuse.

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 13:02 • by Anonymous (unregistered)
TRWTF is the number of comments referring to Mr. Kashmere as "she"

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 13:05 • by john (unregistered)
373992 in reply to 373968
Lone Marauder:
C-Octothorpe:
Those who can't do, teach.
...
..
.
Oh come on, someone had to say it!


Those who can't do *or* teach, go into management.


Those who can't do, or teach, *or* manage tend to get elected.

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 13:14 • by C-Octothorpe
373993 in reply to 373987
F:
C-Octothorpe:
Lone Marauder:
C-Octothorpe:
Those who can't do, teach.
...
..
.
Oh come on, someone had to say it!
Those who can't do *or* teach, go into management.
The only things required to be an effective manager is to have a impressive bullshit vocabulary and be able to dress youself in the morning.
Nonsense. The truly effective manager delegates tasks like that.
You're absolutely right. Then the manager is able to do the "real" work, which is find ways to circumvent the company proxy so he can browse "industry related" websites.

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 13:42 • by PedanticCurmudgeon
373996 in reply to 373991
Anonymous:
TRWTF is the number of comments referring to Mr. Kashmere as "she"
You mean zero?

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 13:59 • by Nabhi Singh (unregistered)
My african grey parrot will make my keyboard look like that in about 10 minutes. I have gone through about 5 keyboards in the past 2 years (because not only does he take the keys off, he rips off the tabs on the back of the key, so they will no longer go in properly)
So I always keep my eyes out for $5 keyboards.

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 14:07 • by wonk (unregistered)
374000 in reply to 373998
Nabhi Singh:
My african grey parrot will make my keyboard look like that in about 10 minutes. I have gone through about 5 keyboards in the past 2 years (because not only does he take the keys off, he rips off the tabs on the back of the key, so they will no longer go in properly)
So I always keep my eyes out for $5 keyboards.

What about the Norwegian Blue?

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 14:24 • by geoffrey (unregistered)
374004 in reply to 373968
Lone Marauder:
C-Octothorpe:
Those who can't do, teach.
...
..
.
Oh come on, someone had to say it!


Those who can't do *or* teach, go into management.


Disagree. In any good organization, the star performers are the ones who make management.

Re: The 10 Key, Mr. Kashmere, and More Support Tales

2012-02-07 14:26 • by Anon (unregistered)
374006 in reply to 373955
DonaldK:
PG4:
The cat is 5 years old now ...


As a student I had a cat ...


TRWTF is people who own cats. When is the last time a cat did something useful - like notify somebody that little Timmy had fallen down a well?
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