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Irrational Installation (from Mike T)
My company recently shelled out $8,000 for a mobile TV conference endpoint that allows us to do a two-way video conference from the field using a fairly small device (about the size of a large digital camera). It's a pretty cool idea, but we're finding that the hardware and software design are just not quite Enterprisey enough for our liking.
As an example, here is the official company reply on their support forum explaining how to reset the device to factory default settings:
Hardware reset procedure Xcaster (all settings will be reset to factory default)
Required equipment:
- Small magnet
Procedure:
- Boot up the Xcaster
- Place a magnet close to the lower left or right side of the camera lens (red circle on image below).
- After 5-10 seconds, the GUI screen should turn white, and the Xcaster will reboot.
- When the screen turns white, remove the magnet and wait for the booting to complete.
- Reset procedure is now complete.
Irrational Installation (from D. Irigawa)
If you've never had to install IBM Rational ClearCase, consider yourself lucky. On the pain scale, it sits right between taking your bottom lip and stretching it over your head to the back of your neck, and actually using Rational ClearCase.
After spending several hours of pouring through generally incomprehensible documentation to try to figure out an approach for get started with the installation, I stumbled across this mind-bending sentence:
"Run a silent install of Installation Manager using the Installation Manager installer, see Installing Installation Manager with the Installation Manager installer."
Installs the Manual (from Justus)
Greetings from an installed user! No, this thing was not installed by the hard dish. The hard disk took some conventional screws to install the manual.
Re: Unstructions: The Factory Reset, Irrational Installation, and Installs the Manual
2011-06-30 12:19
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by
Childish
(unregistered)
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The Factory Reset magnet trick takes me back to my first home computer, a Mac Plus.
Circa 1985, I got the Macintosh and Lisa Assembly Language programming kit. It had some 3.5" disks, a book, & a small plastic switch. It turns out that the plastic switch was the reset button. Find the air slot on the side of the Mac Plus, & snap it in. Since Macintosh was user friendly, they didn't want regular people to have a reset switch. |
Re: Unstructions: The Factory Reset, Irrational Installation, and Installs the Manual
2011-06-30 12:25
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by
Jack
(unregistered)
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That's not Engrish.
That's not even bad Engrish. That is an alien intelligence attempting to make contact with the human race. See, it isn't as easy as we thought, establishing a meaningful understanding from which to start decoding each other's languages... |
Re: Unstructions: The Factory Reset, Irrational Installation, and Installs the Manual
2011-06-30 13:11
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by
C-Octothorpe
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Obviously the comments were written by a neural network.
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Re: Unstructions: The Factory Reset, Irrational Installation, and Installs the Manual
2011-06-30 13:21
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by
Aaron
(unregistered)
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The whole Rational tool set was designed and written by a sadist with a deep, personal hatred of developers. That's the only possible explanation for it.
The fact that it actually does some awesome stuff when it deigns to work just makes it more evil. |
Re: Unstructions: The Factory Reset, Irrational Installation, and Installs the Manual
2011-06-30 14:28
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by
Jochen
(unregistered)
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IBM's setup programs are epic.
Once, I had to install an update for IBM's WebSphere Application Server. You are supposed to install such updates using the UpdateInstaller for WAS. The only problem was that my installed version of UpdateInstaller was too old, so I had to update the UpdateInstaller first. Luckily, updates for the UpdateInstaller don't require another UpdateInstaller. The update program for the UpdateInstaller even found my existing installation of UpdateInstaller, but it hung while creating an uninstaller for the update of the UpdateInstaller. I had to uninstall the UpdateInstaller completely and re-install the updated UpdateInstaller in order to use it to install the update for WAS. I guess that's what you should expect from a 100 year old company. Enterprise^2. |
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