The consulting company that Alicia worked for, NewSoft Associates, was in the intelligence business. Their work involved digging through data produced using technology that was years and decades old, identifying the nuggets that were valuable, and persisting them into a central repository so that others could perform the needed analysis and take the appropriate action.
Hiro’s employer, an international consultancy firm, hosted a number of applications for “enterprise” customers. They provided everything from HR solutions to order management tools. Each local office was independent, but a central corporate office would issue decrees to be obeyed as divine law.