I once inherited an application which had a bug in it. Okay, I’ve inherited a lot of applications like that. In this case, though, I didn’t know that there was a bug, until months later, when I sat next to a user and was shocked to discover that they had evolved a complex work-around to bypass the bug which took about twice as long, but actually worked.

“Why didn’t you open a ticket? This shouldn’t be like this.”

“Enh… it’s fine. And I hate dealing with tickets.”

In their defense, our ticketing system at that office was a godawful nightmare, and nobody liked dealing with it.

The fact is, awful ticket tracking aside, 99% of users don’t report problems in software. Adding logging can only help so much- eventually you have a giant haystack filled with needles you don’t even know are there. You have no way to see what your users are experiencing out in the wild.

But what if you could? What if you could build, test and deploy software with a real-time feedback loop on any problems the users were experiencing?

Our new sponsor, Raygun, gives you a window into the real user-experience for your software. With a few minutes of setup, all the errors, crashes, and performance issues will be identified for you, all in one tool.

You're probably using software and services today that relies on Raygun to identify when users have a poor experiences: Domino's Pizza, Coca-Cola, Microsoft and Unity all use it, along with many others.

Now’s the time to sign up. In a few minutes, you can have a build of your app with Raygun integration, and you’ll be surprised at how many issues it can identify. There’s nothing to lose with a 14-day free trial, and there are pricing options available that fit any team size.

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