Bruce Johnson

.NET Developer, speaker and author. In my spare time, parent, chauffeur, and goalie.

Aug 2013

Customer Self-Service

by in Feature Articles on

It was spring (or autumn, if you live south of the equator). A time when everyone's heart is a little bit lighter. When the layers of clothing are worn just a bit looser. When even the infirmed have a spring (or autumn) in their step.

Everyone except for Tim.