The Receptionist Test
"When you work in computing services for a university, you spend about as much time on high-minded development as you do un-jamming printers and resetting passwords for faculty," Ed G. writes. "It's not ideal, but it's a living." It was time to get some new staff, and after being burned by some previous employees that could talk the talk, but not walk the walk, they devised a new litmus test for potential hires, called "The Receptionist Test."
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