Scott Selikoff

Jul 2010

The Tim Problem

by in Feature Articles on

While many developers sit behind a desk, only seeing the sun on their way to and from the parking lot, Mike felt lucky that he got to travel all around the country performing installations of his company's enterprise software. He enjoyed seeing new places, exploring the local nightlife, and most importantly for a business traveler, expensing everything to a corporate account.

Having installed the software hundreds of times and in dozens of cities, the process had become routine for Mike. He'd send the client's IT administrator a list of requirements, verify that he'd have the appropriate access, and when he'd arrive on-site, spend an hour or two configuring the software. His job after that was to monitor training classes given by a coworker he traveled with, while brushing up on his Freecell.

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