Twenty five years ago, when Steve W. worked for a military subcontractor, he'd often roll his eyes when meetings were denoted "CONFIDENTIAL". It's not that he didn't take confidentiality seriously, it's just that everything they did was confidential. By labeling most everything "CONFIDENTIAL", there was no way of knowing when some things – like performance reviews and should-we-fire-so-and-so discussions – were really, really confidential. At least, not until you were actually in the meeting.
At one meeting, it was was really, really confidential. It was a one-on-one and across the table from Steve sat the Project Manager. These kind of solitary meetings took place either because you're doing something very wrong... or you're getting canned.
As a postgrad in the late '80s, Neil Bowers made some extra book money by acting as a helper in the computing lab. At the time, undergrads were all working on a grindingly slow VAX-11/780, and Neil and his fellow postgrads were posted there for hands-on help. This tended to be focused at the start of the year, when there were groups discovering Unix and programming for the first time.
One time, an Irish girl asked Neil for some help, saying that she couldn’t understand what was going on: she thought her program looked right, but for some reason, each time she ran it she got partial output, and varying amounts of output each time. The homework assignment she was working on involved writing a program that generated various values and wrote the results in ascii tabular form to a file.
It was the early 1990s and Frank was living the dream – unshaven, in pajama bottoms and his favorite hockey jersey, having just woken up at 12:18 PM, was now working in the dim light of his basement on one of his freelance projects. Just as he was sipping a cup of coffee, the phone rang.
Frank tried fruitlessly to fight an unexpected open-mouthed yawn when he picked up the receiver. "OOOOAAAaaahhhh... hello?"
Rick worked for a regional ISP that provided hosting services. The customer base consisted primarily of consumers and small businesses, so the ISP offered a lot of "a la carte" services for things like SSL, authentication and database access.
A small chain of pet stores in the tri-state area, MegaPetCo, approached Rick's company because it was trying to expand into other cities and states. Having outgrown its current provider, MegaPetCo wanted Web space, a database and a few e-mail boxes. After careful consideration, it opted for the $74.99/ month Advanced Package that included a 10MB database, 100MB of disk space and 100GB of bandwidth.
"Is this campus tech support?," the caller said before Michael even had a chance to say hello, "I hope this isn't a recording because we have a serious problem with one of the detectors here. It won't open files!!"
Used to working with the frantically confused user, Michael replied in a calming voice, "Now calm down, let's start out with your user id and—"
The Winds of Recession (from Juan Seul)
Among other things, my job description at a certain Austrian software company includes interviewing candidates for project manager, developer, and other IT positions. In all my years conducting interviews, I’ve never had one that was all too crazy, and to this day, I still haven’t. But I think I was pretty close.
One day, I had an applicant scheduled for an 11:00 AM interview. She had been downsized a few months ago from a local manufacturing company, and seemed pretty excited at the opportunity to work with my company.
JT Klopcic could not believe his eyes. It was supposed to be a simple assignment. The length of some data field was changing, so he needed to walk through the import process and make sure that all the associated data sizes would accommodate the new length.
JT was unfamiliar with the process, so he took a look at the import file. Thankfully, it was all well-formed XML. This should be rather easy, he thought. And then he stumbled over this:
Matt was excited: he had landed his first real web development job. Granted, it pretty far down on the totem pole – webmaster for a local wholesaler – but it was a foot in the door. Next job he might have the opportunity to do a little bit of PHP. And the job after that, maybe some MySQL. Soon enough, he’d be a full-fledged developer with a résumé overflowing with buzzwords from AJAX to Zend.
But for now, his job was to maintain the wholesaler’s website. Several years prior, the company had spent a bundle ($20K +) to have the site professionally designed by some local web development shop, and had been managing it in-house ever since.
Back in the early 90's, Marcus worked for a company we'll call SuperbNet. They were the European equivalent of CompuServe and a boasted a continent-wide network that you could dial-in to to post messages, share pictures, chat interactively, and so on. But unlike CompuServe, SuperbNet's infrastructure was built for reliability using specialized Tandem servers that could never fail.
For years, users were thrilled to pay upwards of $10/hr (on top of any long-distance charges) to access SuperbNet, and SuperbNet's Tandem systems — programmed with a customized version of FORTRAN — ran wonderfully. Because nothing ever seemed to break, the system was designed to go back years upon years to see everything that had ever been posted since first going online. It was as perfect of a world as could be. That is, until this thing named the "Information Superhighway" came along.
