"This is what saw when I tried to open a Fidelity account online;" Leland W. said, "when I called in for help, a customer service rep explained that this has been a 'known issue' with their software for a while. When she started giving me instructions on how to change my system's language code to EN-US, I opted for the paper application."

 

I'm sure that this next example would have been a bit funnier for Peter, had it not happened in production and had he not been the one assigned to fix it throughout the system...

 

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