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Our anonymous submitter, whom we'll call Craig, worked for GlobalCon. GlobalCon relied on an offshore team on the other side of the world for adding/removing users from the system, support calls, ticket tracking, and other client services. One day at work, an urgent escalated ticket from Martin, the offshore support team lead, fell into Craig's queue. Seated before his cubicle workstation, Craig opened the ticket right away:
It's a holiday in the US today, so we're taking a long weekend. We flip back to a classic story of a company wanting to fill 15 different positions by hiring only one person. It's okay, Martin handles the database. Original - Remy
A curious email arrived in Phil's Inbox. "Windows Support Engineer required. Must have experience of the following:" and then a long list of Microsoft products.
Phil frowned. The location was convenient; the salary was fine, just the list of software seemed somewhat intimidating. Nevertheless, he replied to the agency saying that he was interested in applying for the position.
Apr 25