The Daily WTF: Curious Perversions in Information Technology

Recent Feature Articles

XJSOML

by Remy Porter in Feature Articles on 2025-04-22

When Steve's employer went hunting for a new customer relationship management system (CRM), they had some requirements. A lot of them were around the kind of vendor support they'd get. Their sales team weren't the most technical people, and the company wanted to push as much routine support off to the vendor as possible.

But they also needed a system that was extensible. Steve's company had many custom workflows they wanted to be able to execute, and automated marketing messages they wanted to construct, and so wanted a CRM that had an easy to use API.

9 comments - Last comment @ 2025-04-23

A Single Mortgage

by Remy Porter in Feature Articles on 2025-04-14

We talked about singletons a bit last week. That reminded John of a story from the long ago dark ages where we didn't have always accessible mobile Internet access.

At the time, John worked for a bank. The bank, as all banks do, wanted to sell mortgages. This often meant sending an agent out to meet with customers face to face, and those agents needed to show the customer what their future would look like with that mortgage- payment calculations, and pretty little graphs about equity and interest.

20 comments - Last comment @ 2025-04-18