At first I was thrilled about the unexpected rate decrease, but leave it to AT&T to crush my excitement ...

 

And if you've ever wondered if those "extended warranties" ever paid off, here's some proof from a Staples warranty claim I made:

(*) to be fair, a second Staples cash card arrived was in the mail the same day for the correct amount
(**) bonus: send a SA[S]E to the above address, I'll mail you a free sticker (details)

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