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frist, Akismet, you boundah!
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I'm not sure I get the ice machine one. The only problem I see is a slightly bureaucratic approach from the maintenance team.
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Nagesh, I have a problem with my ice machine.
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Resolution: to be drinking w/o ice.
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Have you tried the rebooting of the ice machine?
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I will be needing you be going into your Ice Machine tools and clear the cache and cookies as for the resolution I am intending to present to you.
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Don't keep your icemachine in the cupboard.
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I think "Singh, Baljeet" in the "Ice machine" example is actually a bot.
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Good times.
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I've booted it several times, and pounded on the side of it with my fist. I even rocked it back and forth a few times.
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Indeed! In all of her 8-bit hotness!
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Was anyone else expecting the guy in the first story to get blamed for the server dieing?
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Regarding the Ice Machine... did anybody else catch the (probably intentional) irony that the name used for the submitter was Justin Bailey? In the original Metroid game for Nintendo, Justin Bailey (followed by a blank line underneath both words) was a well-known cheat code that gave the hero all the power ups except for 2... one of which was the ice ray.
EDIT... oops, never mind. Somebody beat me to it while I was typing.
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You win the Internet today!
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Do all the ticket numbers start with "#IM" or only the ones related to ice machines?
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I don't get the Ice Machine story though. Could someone please explain to me what the problem with that is?
He did clearly mention at the beginning that he would try troubleshooting remotely before sending the local support.
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Connecting to Global Sexual Assurance Live Help... Connected!
Singh, Baljeet :: Hello, I am from Global Sexual Assurance, how can I help you today?
Bailey, Justin :: I have a problem with my dominatrix, and I was told I have to submit before I can cum.
Singh, Baljeet :: Hello Justin, I can help you with your request. I have created a ticket for you, #IM102955. Before dispatching local services, I will need to troubleshoot the problem remotely. Can you describe the problem?
Bailey, Justin :: The dominatrix won't let me cum. That's what I was trying to get done.
Singh, Baljeet :: I see. I will try to diagnose this problem, but can you first describe for me what you mean by "dominatrix"?
Bailey, Justin :: She a woman who inserts things into sad men... she's standing in my kitchen with a cucumber.
Singh, Baljeet :: I am not familiar with this service. Can you describe its purpose?
Bailey, Justin :: I thought it would be arousing... which would then let me get off?
Singh, Baljeet :: I see. This will be challenging to remotely diagnose, so I will dispatch local services to help resolve this problem.
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"The ice machine doesn't work. The compressor is probably broken. "
Where I work, that would be followed up with "please replace the compressor". Then you get to argue about wanting to find out what the problem actually is vs. just fixing it like you were told.
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I am not familiar with this website. Can you please describe its purpose?
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"See, the window was only half on the screen, that's why you couldn't see all of it." "Well I don't want it to happen again. Just get me a new monitor like I asked!"
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Just a word for people who find themselves with a dead or dying disk.. DriveSavers!!!!!
I am not affiliated with them in any way, but have used them when machines have become submerged (in a flood), severly overheaded (including a house fire), or simply allowed to die, like the one in the story.
Their recovery rates are AMAZING. They only take one approach: Disassembly the drive, magnetically scan the platter in a special device. Use the magnetic scans to reconstruct the data.
They are not cheap (especially for multi-drive Raid), but in every case I have had, they have been well worth it!
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Shouldn't the first one have ended with the company being sued for "destroying" the jeweler's data?
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Making porn versions of everybody's comments? That's a new one.
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Ah, internet time... Yeah, since last month. It only feels like forever.
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I appreciate your appreciation. In return, I'll do you the honor of giving you a reacharound when I SAVAGELY LAY CLAIM TO YOUR ASSHOLE.
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No, I think cherry sounds nice, actually. Thanks.
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Everybody's forgetting the first rule of desktop support: Reboot the PC.
That would have closed the application and thereby fixed the problem.
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Someone stole his extension cord? The bastards!
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Doing anything tonight? Have a babysitter lined up?
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One site I support at the moment (though not for much longer I hope!) has a scary amount of overpriced computing/videoconferencing kit stashed in cupboards underneath the two giant plasma screens in their meeting room. The PC they cooked in there died several years ago, so I was able to explain the problem and put the replacement on the top surface instead of cooking inside again, but the pile of pricey analogue video switchgear, audio amplifier (to drive the speakers on those two giant screens .. yes, they do have their own built in amp which would do the job perfectly well) ...
I understand the room is actually being used this week, too. Not by the ID10T department which bought it all, of course, they never had any use for it in the first place...
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