• Allie C (unregistered)

    Sadly, I recognize the last one - it's more a WTF from Salesforce Marketing Cloud. Some of their scripting functions work in subject lines, some don't (in which case, the workaround is to define the subject line within the email code itself, which is then picked up on send). Unfortunately, it's not documented, so you have to do trial-and-error (which should be part of the QA process, but that's a different WTF altogether)

  • Allie C (unregistered)

    Actually I amend my comment - this is one of the things you can do direct in the subject line, they're just missing a '%' at the end of the expression

  • superluser (unregistered)

    In the US, 3-1-1 is the non-emergency services line.

    Other notable numbers:

    4-1-1 Directory assistance 5-1-1 Traffic information 8-1-1 Call before you dig 9-1-1 Emergency services

  • Long Time Lurker (unregistered)

    311 is a municipal hotline of sorts for dispatching to city services, registering complaints, etc.

  • Brian Boorman (unregistered) in reply to Long Time Lurker

    How does the phone company know which municipality's 311 service to direct your call to? Location? What if I'm right on the line between 2 different municipalities?

    I've had a 911 call go to the wrong county before when I was near the county line.

  • superluser (unregistered) in reply to Brian Boorman

    Oh, that's an interesting question.

    Actually I lie, the question may be interesting but it's a very boring answer. It's done through PSAPs:


    I work with people who work with PSAPs, but couldn't explain them in detail. My guess is it's like anycast for TDM.

  • Loren Pechtel (unregistered)

    Unfortunately, there's no good solution to the tower-across-the-boundary problem. I've called 911 about road hazard and I warned them at the start that I suspected they weren't the right people (I didn't think there were any towers on the piece of road in that state) but I figured they could contact the ones that were.

  • Yikes (unregistered)

    Kind of blows my mind that email QA isn't a thing... then again, it probably is, just not for these guys.

  • (nodebb)

    The one time I called 911 near the boundary of two cities, the first thing I checked was which city's 911 service I called. It turned out it was the wrong one (I was about 500 m from the actual city border) but this happens often enough, they just transferred me to the 911 service for the municipality I was actually in.

  • Allie C (unregistered) in reply to Yikes

    Sometimes it is, some folks are more rigorous than others. But then again, this is sent with the same tool that earlier this year started deleting JS code without warning if you happened to use a single quote instead of a double quote - and no amount of QA can prepare for that.

  • Ollie Jones (unregistered)

    Yankee from Newton MA? Yankee? YANKEE?

    Newton is in Red Sox Nation. Not too many yankees around here, and they keep a low profile.

  • Sou Eu (unregistered) in reply to Brian Boorman

    I live in Utah where are streets use a grid system (North / South, East / West). Each city used to have its own grid with origin at the intersection of Main Street and Center Street. The cities in Salt Lake County grew so much that one side of a street would be one city (with one grid) and the other side of the street would be in a different city (with a different grid). The county ended up voting to consolidating all grids in the county with the origins at Temple Square in Salt Lake City. No more 911 calls saying Sandy instead of Mill Creek and the authorities being 10 miles away. Even mixing up the city, emergency can use the same grid (235 E 5400 S, for example).

  • Leona (unregistered)
    Comment held for moderation.

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