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Oct 13Record Setting Performance
by in Feature Articles on 2013-11-26It was Friday, but the atmosphere at Andy’s firm was far from celebratory. The launch for their new product line was a flop, with long website outages resulting in customer complaints and slumping sales. The cause was easy to pinpoint: the ETL job for the new product line’s database took upwards of 30 minutes to run each time, causing timeouts and locks from which the rest of the infrastructure couldn’t bounce back.
Development and rollout had been entrusted to a consulting firm, and their CEO received an irate phone call. “Not to worry”, he said. Their expert would fix this.