• cryptic (unregistered)

    First

  • rd (unregistered)

    Sorry, First is not a multiple of Twentieth.

  • (cs)

    Clearly, that PBX thing works For Great Justice. We may have to move 'ZIG' before it'll accept it.

  • (cs)

    The "Fast Cash" is not such a problem. I propose the ATM gives me 3 $20 and I will shove a $10 back into the slot!!

  • (cs)

    The children in Hong Kong are testing Microsoft's newest innovation: The Walking Tactile Foundation Graphical User interface for YoungSters.

  • Tim (unregistered)

    Not many actual WTFs.

    The cash machine is obviously out of $10 notes. Maybe they should have hidden the fast cash option or changed it to $40, but they were probably too lazy.

    And the captcha isn't that hard to read (EF8VTZ4X). There are loads more impossible ones (http://www.johnmwillis.com/other/top-10-worst-captchas/)

    Even the rapidshare cats are harder.

  • Alan (unregistered)

    Someone presumably didnt bother checking if there were any 10 dollar notes left in the machine.

    Not a huge WTF tho.

  • Gooey Designer (unregistered)

    See, that ATM proves a fundamental of interface design. Whenever you find yourself coding an error message, STOP. The user interface should make it impossible for the user to make a mistake. That's why we can't have keyboards.

    Anyway, people hate to type, and reading is a pain too. Every professional knows, you need let people point at pictures.

    So the ATM should have a picture of one $20 bill. No other choice is allowed, so no mistake is possible.

    Oh you want $100? Just repeat the $20 request 5 times. Simple. Easy to learn, easy to use, impossible to make an error!

  • anon (unregistered) in reply to Tim
    Tim:
    Even the rapidshare cats are harder.
    The rapidshare cats are dead. Not so hard, were they?
  • (cs) in reply to ParkinT
    ParkinT:
    The children in Hong Kong are testing Microsoft's newest innovation: The Walking Tactile Foundation Graphical User interface for YoungSters.

    Is that made in Visual Basic?

  • (cs)

    That ATM is wrong, $50 is a multiple of 20... it's just not an integer one. The machine should spit two-and-a-half notes.

  • me (unregistered) in reply to Gooey Designer
    Gooey Designer:
    See, that ATM proves a Anyway, people hate to type, and reading is a pain too. Every professional knows, you need let people point at pictures.

    So the ATM should have a picture of one $20 bill. No other choice is allowed, so no mistake is possible.

    Oh you want $100? Just repeat the $20 request 5 times. Simple. Easy to learn, easy to use, impossible to make an error!

    Or just a [+] and a [-] button to adjust desired value.

  • (cs) in reply to me
    me:
    Gooey Designer:
    See, that ATM proves a Anyway, people hate to type, and reading is a pain too. Every professional knows, you need let people point at pictures.

    So the ATM should have a picture of one $20 bill. No other choice is allowed, so no mistake is possible.

    Oh you want $100? Just repeat the $20 request 5 times. Simple. Easy to learn, easy to use, impossible to make an error!

    Or just a [+] and a [-] button to adjust desired value.

    But then how would you indicate that you have finished changing the value? That would need a 3rd button, with is just too much for us simple minded users!

    The machine should have no buttons and just spit out how much cash it thinks we want.

  • Vollhorst (unregistered) in reply to me
    me:
    Gooey Designer:
    See, that ATM proves a Anyway, people hate to type, and reading is a pain too. Every professional knows, you need let people point at pictures.

    So the ATM should have a picture of one $20 bill. No other choice is allowed, so no mistake is possible.

    Oh you want $100? Just repeat the $20 request 5 times. Simple. Easy to learn, easy to use, impossible to make an error!

    Or just a [+] and a [-] button to adjust desired value.

    What would be fast about that? Perhaps they should rename it to "Not so quite fast 50$". Or "Fast no 50$". Or show some spam mails from Nigeria. Next point would be "Free Viagra".

  • yetihehe (unregistered) in reply to me
    me:
    Gooey Designer:
    See, that ATM proves a Anyway, people hate to type, and reading is a pain too. Every professional knows, you need let people point at pictures.

    So the ATM should have a picture of one $20 bill. No other choice is allowed, so no mistake is possible.

    Oh you want $100? Just repeat the $20 request 5 times. Simple. Easy to learn, easy to use, impossible to make an error!

    Or just a [+] and a [-] button to adjust desired value.

    I think just typing 2 for $20 would be best. In some ATM I have to type 1000 to get $10.00, but it can't give me less than $10. Now this is TRWTF!

  • O...kay... (unregistered)

    The dancing DOS prompt photo looks a bit off - the lines of the tiles that are being projected on don't line up with the other tiles. I thought it could be a lame background, but it goes over the task bar...

    Looks shopped to me!

  • jellomonkey (unregistered) in reply to Gooey Designer

    This doesn't even come close to the biggest interface design problem most ATMs have - inputing the change when making a withdrawl. Really, I can only get a multiple of 5, 10, or 20 dollars but I have to type in 2-0-0-0?

    Or my new favorite, ATMs which spit out deposit envelopes but have an empty envelope holder attached to them (which is clearly labled deposit evelopes)? How am I supposed to know which ATMs will prompt me in the middle of my transaction and which won't? My bank has both kinds and at some branches I just have to start the transaction and see what happens.

    It is sometimes amazing how little thought is put into systems, software, devices, etc. which are used every day.

  • TRWTF!! (unregistered)

    The Real WTF is the fact that the ATM is working when his card is clearly in his hand.

  • Ken (unregistered)

    To the people saying the ATM is out of $10 notes: some ATMs do multiples of $10, some do multiples of $20. The ones near me that do multiples of $10 will tell you that they are out of that bill and to please choose a multiple of $20 if they are out, so I think this really is a WTF.

    That captcha is insane - I think the answer might be "lycos.com".

  • dave (unregistered)

    There was an error adding my comment. Call 911

  • nobody (unregistered)

    20th post!

  • (cs) in reply to TRWTF!!
    TRWTF!!:
    The Real WTF is the fact that the ATM is working when his card is clearly in his hand.
    That is the one thing that freaked me out most last time I visited the US - ATMs that make you take your card out again before you do anything. Wierd shit, dude!
  • (cs) in reply to jellomonkey
    Gooey Designer:
    See, that ATM proves a fundamental of interface design. Whenever you find yourself coding an error message, STOP. The user interface should make it impossible for the user to make a mistake. That's why we can't have keyboards.

    What if you always get the $50 fast cash? All of a sudden your favorite option magically disappears with no explanation whatsoever. Let the user make their selection and them give them the option of going up $10 to $60 or down to $40.

    jellomonkey:
    This doesn't even come close to the biggest interface design problem most ATMs have - inputing the change when making a withdrawl. Really, I can only get a multiple of 5, 10, or 20 dollars but I have to type in 2-0-0-0?

    I don't know why they started doing that, but it's impossible to switch over now. How many people are going to pay attention that they are withdrawing $2,000.00 when then they type 2-0-0-0 instead of the $20.00 they would expect since they typed the same thing they have been typing their entire life.

    For what it's worth, I have NEVER seen any ATM around here that dispensed anything but twenties. It's been at least 15 years since I've even seen a ten dollar bill pop out of an ATM.

  • tuffy (unregistered) in reply to TRWTF!!
    TRWTF!!:
    The Real WTF is the fact that the ATM is working when his card is clearly in his hand.
    Lots of ATMs are swipe first, then transaction; they don't hold your card for the duration. This must be one of them.
  • St Mary's Hospital for the Uncurable Damned (unregistered)

    Did anyone note the letters on the ATM keypad? I always thought the "1" button had the letters A, B and C.

    You're screwed when your mnemonic rhyme is a European one.

  • St Mary's Hospital for the Uncurable Damned (unregistered) in reply to tuffy

    I only know ATMs that hold your card during the transaction. Then you get first the card, then the money.

    I think this is safer in the face of would-be card robbers: You get your card at the same time when you are prepared to take the money in your hands.

  • (cs)

    I've never seen an ATM where you have to type in 2000 for 20.00. Is this just an American thing or a British thing to not have it (fortunately here you're normally limited to £300 max withdrawl from a machine in a day, so typing 2000 won't land you with a briefcase full of notes)?

  • (cs) in reply to JimM
    JimM:
    TRWTF!!:
    The Real WTF is the fact that the ATM is working when his card is clearly in his hand.
    That is the one thing that freaked me out most last time I visited the US - ATMs that make you take your card out again before you do anything. Wierd shit, dude!
    That's so you don't take your money and walk off leaving your card in the slot for the next guy to find. ATMs here try to anticipate the stupidity of the user--a concept they probably learned by reading TDWTF.
  • (cs) in reply to ParkinT

    The closest ATM to my house that I can use without paying for the privilege has, on numerous occasions, claimed that transactions need to be in multiples of $20 only to spit out my entire withdrawal in $10 bills. I swear at that damned machine every single time.

  • (cs) in reply to jellomonkey
    jellomonkey:
    This doesn't even come close to the biggest interface design problem most ATMs have - inputing the change when making a withdrawl.
    Withdrawl: how people in Texas talk.
  • jasper (unregistered) in reply to O...kay...
    O...kay...:
    The dancing DOS prompt photo looks a bit off - the lines of the tiles that are being projected on don't line up with the other tiles. I thought it could be a lame background, but it goes over the task bar...

    Looks shopped to me!

    I've seen one of these in my local mall. There's a projection from the ceiling onto a screen on the floor. The floor screen is made to be durable enough to get stomped all over a lot; that's why you see tiles with lines that don't match. Usually the projection has things that move in response to shadows over it, so the kids can move like they're kicking the balls they see and the balls will move like they've been kicked. This doesn't look shopped to me!

  • i (unregistered) in reply to Gooey Designer
    Gooey Designer:
    So the ATM should have a picture of one $20 bill. No other choice is allowed, so no mistake is possible.

    good luck coding that in COBOL

    actually I don't know anything about pictures and COBOL, and I really don't want to.

  • (cs) in reply to Code Dependent
    Code Dependent:
    JimM:
    TRWTF!!:
    The Real WTF is the fact that the ATM is working when his card is clearly in his hand.
    That is the one thing that freaked me out most last time I visited the US - ATMs that make you take your card out again before you do anything. Wierd shit, dude!
    That's so you don't take your money and walk off leaving your card in the slot for the next guy to find. ATMs here try to anticipate the stupidity of the user--a concept they probably learned by reading TDWTF.
    Except the ATMs here eject your card and won't dispense your money until you've taken it - so that's hardly an issue. The one thing I've learned from TDWTF is not to make a pronouncement on someone else's (ATM|Elevator(that's LIFT, btw)|Preferred programming language) unless you've used it yourself and know how it works - you just sound dumb through trying to be clever...
  • ...toddy (unregistered) in reply to TRWTF!!
    TRWTF!!:
    The Real WTF is the fact that the ATM is working when his card is clearly in his hand.

    He must be into card theft and is going through and clearing out a whole pile of cards... the card in his hand is next.

  • ricecake (unregistered) in reply to St Mary's Hospital for the Uncurable Damned
    St Mary's Hospital for the Uncurable Damned:
    Did anyone note the letters on the ATM keypad? I always thought the "1" button had the letters A, B and C.
    The keypad matches the lettering system used on American phones. 2=ABC, 3=DEF, ... , 7=PRS, 8=TUV, 9=WXY. There is no 'Q' nor 'Z' due to infrequency of use, so they added them to the 1 button.
  • ...toddy (unregistered) in reply to ricecake
    ricecake:
    St Mary's Hospital for the Uncurable Damned:
    Did anyone note the letters on the ATM keypad? I always thought the "1" button had the letters A, B and C.
    The keypad matches the lettering system used on American phones. 2=ABC, 3=DEF, ... , 7=PRS, 8=TUV, 9=WXY. There is no 'Q' nor 'Z' due to infrequency of use, so they added them to the 1 button.
    Not just USAican...
  • Mr G (unregistered) in reply to O...kay...
    O...kay...:
    The dancing DOS prompt photo looks a bit off - the lines of the tiles that are being projected on don't line up with the other tiles. I thought it could be a lame background, but it goes over the task bar...

    Looks shopped to me!

    All Asian children have naturally fuzzy pixelated heads these days, so I say it's not been shopped at all. :)

  • troels (unregistered)
    This helps prevent automated signups.
    This helps prevent signups.

    There - Corrected it for you.

  • (cs) in reply to JimM
    JimM:
    Code Dependent:
    JimM:
    TRWTF!!:
    The Real WTF is the fact that the ATM is working when his card is clearly in his hand.
    That is the one thing that freaked me out most last time I visited the US - ATMs that make you take your card out again before you do anything. Wierd shit, dude!
    That's so you don't take your money and walk off leaving your card in the slot for the next guy to find. ATMs here try to anticipate the stupidity of the user--a concept they probably learned by reading TDWTF.
    Except the ATMs here eject your card and won't dispense your money until you've taken it - so that's hardly an issue. The one thing I've learned from TDWTF is not to make a pronouncement on someone else's (ATM|Elevator(that's LIFT, btw)|Preferred programming language) unless you've used it yourself and know how it works - you just sound dumb through trying to be clever...
    Your comments appear to be spoken in generalities but intended to refer to me. If so, I don't understand why. ATMs here work in a variety of different ways. The ATM in my office never takes the card at all; you swipe it through a scanner without letting go. Some of them hold onto the card until you ask for cash; some give it back immediately after verification. And there are still some old ones around that keep the card until you tell them to return it. I doubt that the situation is any different in other parts of the world.

    Did you take offense at my comment, imagining that it was in reference to non-Americans, or to you specifically? Like, ATM designers in the USA sat around in a meeting discussing the fact that foreigners will be visiting the USA, so they'd better make the ATMs idiot-proof? Talk about sounding dumb through trying to be clever...

  • (cs) in reply to Gooey Designer
    Gooey Designer:
    See, that ATM proves a fundamental of interface design. Whenever you find yourself coding an error message, STOP. The user interface should make it impossible for the user to make a mistake. That's why we can't have keyboards.

    Anyway, people hate to type, and reading is a pain too. Every professional knows, you need let people point at pictures.

    So the ATM should have a picture of one $20 bill. No other choice is allowed, so no mistake is possible.

    Oh you want $100? Just repeat the $20 request 5 times. Simple. Easy to learn, easy to use, impossible to make an error!

    Your fingers were all chopped off in a horrible accident and you have no way of pointing. Now what do you do?

  • (cs) in reply to yetihehe
    yetihehe:
    In some ATM I have to type 1000 to get $10.00, but it can't give me less than $10. Now this is TRWTF!
    That is a holdover from the early days of ATMs when they thought you would need to withdraw an exact amount, in cents, and then let you do it. We used to have the same problem, but with various coin sizes.
  • Karl von L. (unregistered) in reply to Tim
    Tim:
    And the captcha isn't that hard to read (EF8VTZ4X).

    If those are the only characters you saw in the image, you seriously need your eyes checked.

  • Mr G (unregistered) in reply to snoofle
    snoofle:
    Your fingers were all chopped off in a horrible accident and you have no way of pointing. Now what do you do?
    Pffft, that's simple...just use the money from the settlement to hire someone to do the pointing for you.
  • (cs) in reply to Claxon
    Claxon:
    I've never seen an ATM where you have to type in 2000 for 20.00. Is this just an American thing or a British thing to not have it (fortunately here you're normally limited to £300 max withdrawl from a machine in a day, so typing 2000 won't land you with a briefcase full of notes)?
    Same thing here in the US. My (3) banks limit to $200, $300 and $400 daily respectively.
  • captcha_this (unregistered) in reply to Karl von L.

    I can read it clear as day. It says "lycos".

  • borandi (unregistered) in reply to snoofle
    snoofle:
    Your fingers were all chopped off in a horrible accident and you have no way of pointing. Now what do you do?

    Bash your head on the screen.

    More to the point, how would you put the card in =D

  • (cs) in reply to Code Dependent
    Code Dependent:
    JimM:
    Code Dependent:
    That's so you don't take your money and walk off leaving your card in the slot for the next guy to find. ATMs here try to anticipate the stupidity of the user--a concept they probably learned by reading TDWTF.
    Except the ATMs here eject your card and won't dispense your money until you've taken it - so that's hardly an issue. The one thing I've learned from TDWTF is not to make a pronouncement on someone else's (ATM|Elevator(that's LIFT, btw)|Preferred programming language) unless you've used it yourself and know how it works - you just sound dumb through trying to be clever...
    Your comments appear to be spoken in generalities but intended to refer to me. If so, I don't understand why. ATMs here work in a variety of different ways. The ATM in my office never takes the card at all; you swipe it through a scanner without letting go. Some of them hold onto the card until you ask for cash; some give it back immediately after verification. And there are still some old ones around that keep the card until you tell them to return it. I doubt that the situation is any different in other parts of the world.

    Did you take offense at my comment, imagining that it was in reference to non-Americans, or to you specifically? Like, ATM designers in the USA sat around in a meeting discussing the fact that foreigners will be visiting the USA, so they'd better make the ATMs idiot-proof? Talk about sounding dumb through trying to be clever...

    I don't think he was getting at you. I believe his recount of what he learned from TDWTF was a propos your idea the ATM coders had learned from it, with no special connection to the matter at hand. It may have been less than ideally worded, but what he learned is a good thing.

  • Yep (unregistered) in reply to O...kay...
    O...kay...:
    The dancing DOS prompt photo looks a bit off - the lines of the tiles that are being projected on don't line up with the other tiles. I thought it could be a lame background, but it goes over the task bar...

    Looks shopped to me!

    Yeah, those kids don't look real at all.

  • (cs) in reply to heltoupee
    heltoupee:
    The closest ATM to my house that I can use without paying for the privilege has, on numerous occasions, claimed that transactions need to be in multiples of $20 only to spit out my entire withdrawal in $10 bills. I swear at that damned machine every single time.
    I asked a machine for £50 and got ten £5 notes once. I was expecting two £20 and one £10. It was in a university, so I can forgive it for assuming everyone is going to be too broke to be able to afford a £20 note.
  • Wolfraider (unregistered) in reply to anon
    anon:
    Tim:
    Even the rapidshare cats are harder.
    The rapidshare cats are dead. Not so hard, were they?

    Cashew Kitty?

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