• Kelvin (unregistered) in reply to V
    V:
    Reminds me of this.

    http://www.youtube.com/watch?v=RxHb5QVD7fo

    Content blocked :(

  • (cs) in reply to Leo
    Leo:
    Kainsin:
    Reminds me of when I was in high school, they used this security program called "Fortress" or something to restrict which applications students could launch. Little did they realize that by using the Open command in IE we could browse to any application and start it up.

    Secretly installed some games that way so we could have some fun during breaks.

    You had IE in high school? Whippersnapper. In my day, we had to use the Pascal IDE (for generous values of "IDE") to spawn a shell in order to run any application.

    Our Mac lab at school would protect every folder-- except the Trash. So you could just add games by putting in the disk, throwing them on the trash, then dragging them from the trash to the HD.

    I wish I remembered what company put out that software, it was so retarded.

  • zoredache (unregistered) in reply to Paul Ron
    Paul Ron:
    Censorship is TRWTF. There are an infinite number of ways to express the concept "one". (1, won, 3-2...) Anyone who tries to block the communication of information between two willing minds is doomed to fail.

    Unfortunately, in the US if you want E-rate money then filtering is required. Even if there is no way for it to be effective.

    http://en.wikipedia.org/wiki/Children%27s_Internet_Protection_Act

  • Anon (unregistered) in reply to Harrow
    Harrow:
    Machtyn:
    Not to be too spell checker, but the whole dihydrogen-monoxide joke was kind of blown when a certain 'r' went missing.
    I've been calling this stuff 'hydrogen hydroxide' because when I break it down I usually get hydrogen peroxide and hydrogen gas first -- am I missing something?

    -Harrow.

    Yes, you are missing plenty. Like basic chemistry knowledge. Also, anybody who uses "dihydrogen-monoxide" should be punched in the balls and stop trying to use chemistry nomenclature when they don't understand how it works.

  • (cs) in reply to wee
    wee:
    Leo:
    You had IE in high school? Whippersnapper. In my day, we had to use the Pascal IDE (for generous values of "IDE") to spawn a shell in order to run any application.

    You had computers in high school? Whippersnapper. In my day we had to use pen and paper, and sometimes a handheld 8-digit calculator which only ran applications called "addition", "subtraction", "multiplication" and "division".

    If you typed 5318008 and turned it upside down, you could see 80081E5.*

    • obfuscated to defeat keyword filters
  • aristos_achaion (unregistered) in reply to Anon
    Anon:
    Harrow:
    Machtyn:
    Not to be too spell checker, but the whole dihydrogen-monoxide joke was kind of blown when a certain 'r' went missing.
    I've been calling this stuff 'hydrogen hydroxide' because when I break it down I usually get hydrogen peroxide and hydrogen gas first -- am I missing something?

    -Harrow.

    Yes, you are missing plenty. Like basic chemistry knowledge. Also, anybody who uses "dihydrogen-monoxide" should be punched in the balls and stop trying to use chemistry nomenclature when they don't understand how it works.

    Easy there...most people probably don't remember much about their high-school chem class, and not everyone was a chem major in college.

    FYI, people: it's just "hydrogen oxide". The di- and mono- things sort themselves out. If you want to sound fancy, call it oxidane.

  • ike (unregistered) in reply to Flatline
    Flatline:
    Ramses So let it be written so let it be done:
    "He jumped back a foot-- all the space the repurposed AV-closet-cum-IT-office afforded"

    Does anyone else see anything wrong with this sentence from teh WTF? Maybe its just my immaturity showing but shouldn't it be "come"?

    It's your immaturity. It's Latin for with and often used in sentences like that.

    Wow, you're smart. You must have graduated summa sperm laude.

  • (cs) in reply to Niki
    Niki:
    The computer room in the library at my high school had a very strict "no games" policy. I was once researching this new video game development platform (I can't remember the name, but it was based on DirectX 7 or 8). I got kicked out of the library.

    That reminds me of my grade 7 science fair. The school had Apple ]['s at the time, and there was a very limited number of things students could do during computer lab time -- things like play Oregon Trail, or play with LOGO. There were certainly no Office type apps at the time.

    Well, my project was the venerable "Which battery brand lasts longest?" (Duracell won, of course) and I had taken measurements to plot voltage curves for each battery under test. Except there was no graphing app, or anything like Excel, so I had to sketch my graphs by hand and then draw them manually on the computer. Except that there was no paintbrush type app, either. So I had to write my own in Applesoft BASIC.

    So I did! I wrote a basic little "etch a sketch" program which I used to sketch all the curves, and save them to disk . Then I wrote a basic little slideshow program that would load each graph, let it show for a few seconds, and move on to the next one.

    So on the night of the science fair, I bring my diskette with all my custom software, and all I need to do is grab one of the school's Apple ]['s from the library and bring it into the gym to display next to my booth.

    And the librarian refused! Her reason? "You're not to be playing games, it's a science fair you know!" She just could not comprehend that I was not only NOT using the computer for games, but that I had a useful purpose for it... I think if I had said that I had programmed all my own software, too, her head would have exploded.

    Finally I got her to see reason, but alas the fates were against me -- my show ran for only a few minutes, before a sector read error cropped up on my diskette and put a halt to it all.

    I won first prize in the science fair that year, and I think my use of "PowerPoint" was a strong influencing factor.

  • (cs)

    Wow, and apparently I've told this story before. http://thedailywtf.com/Comments/When-In-Doubt,-Choose-C.aspx?pg=2#214519

  • PRMan (unregistered) in reply to wee
    wee:
    Leo:
    You had IE in high school? Whippersnapper. In my day, we had to use the Pascal IDE (for generous values of "IDE") to spawn a shell in order to run any application.

    You had computers in high school? Whippersnapper. In my day we had to use pen and paper, and sometimes a handheld 8-digit calculator which only ran applications called "addition", "subtraction", "multiplication" and "division".

    And you still accessed porn by typing, "5318008".

  • x-ray crystallography (unregistered)

    A friend of a friend who was a forensic scientist got blocked for trying to access a site about x-ray crystallography, because it was supposedly "x-rated".

  • PRMan (unregistered) in reply to forgottenlord
    forgottenlord:
    I'm pretty sure we had a block engine called "Bess" when I was in school. It had a logo of a dog and every time we tripped it, we'd scream "Stupid Dog". By Grade 12, 3 years after it had been implemented, word leaked that our school board was looking to ditch it for High Schools and have different classes of filtering for different levels of education (eg: Junior Highs would be allowed to access more sites than Elementary Schools, etc).

    It also came with this nifty little feature called "Teacher Override". Each teacher was given one for the explicit purpose of "if you need it".

    Sounds like K9.

  • PRMan (unregistered) in reply to EvanED
    EvanED:
    Reading all these comments... has anyone done a Fortress-like app that actually mostly works? And is reasonably difficult to get around?

    It'd probably be hard, but someone has to have done a better job than the stuff that people are talking about in this thread...

    K9 is actually pretty good, although it very rarely blue screens. And free for non-commercial use. I usually put that on when people ask me for something.

  • PRMan (unregistered) in reply to PRMan
    PRMan:
    EvanED:
    Reading all these comments... has anyone done a Fortress-like app that actually mostly works? And is reasonably difficult to get around?

    It'd probably be hard, but someone has to have done a better job than the stuff that people are talking about in this thread...

    K9 is actually pretty good, although it very rarely blue screens. And free for non-commercial use. I usually put that on when people ask me for something.

    Of course, that's for internet only. We have some internet-only terminals at our church that are done really well. The worst I could do is turn the screens upside-down on April Fools' Day. But I don't know who did them.

  • it's not a big truck (unregistered)
    an Internet unblocked

    Tubes!

    I think Akismet is related to Bessy.

  • TDS (unregistered) in reply to Ramses So let it be written so let it be done

    No, cum means with. Get your mind out of the gutter. Although after reading that and realizing how dumb Roman was, I wish she'd threatened him with a break full of "with".

  • Ranner (unregistered)

    Ah, memories.

    We were denied access to most programmes at school and got around it too (Win 3.1). Open Word, go to help->about->system->run command, type winfile.exe. Job done. I still have no idea why you could execute random commands from help, but you could. Alternatively, write a macro - Dim x, x = shell("winfile.exe") or something like that.

    The next thing to do was to show hidden files, go the the 'access.aut' file in your home folder, open it, change the username to that of an admin and you'd get access to everything for a few days until it was overwritten.

    Keyword filters on email got removed pretty soon after they went in - I went to school in Essex...

    Captcha - damnum - you're making me type banned words Alex!

  • (cs)

    I developed The Children's Butterfly Website under direction of a nationally recognized lepidopterist. It became part of many elementary school curricula as we had illustrations of the life cycle of butterflies and moths (as well as downloadable coloring-book style illustrations). Surprise when content became blocked because one of the illustrations was named (appropriately) ADULT.GIF. We let the schools deal with it, but considered renaming it MOMMY.GIF.

  • halber_mensch (unregistered)

    Heh. Our network security ninny switched from surfcontrol to dansguardian, and immediately broke parts of our internal portals. Specifically, on one of them trying to add a ATDocument content object would be met with the "weighted phrase limit exceeded in URL" wall. It took me all of about five minutes to realize the parser had found the stupid filter had regex matched the words "hard" in the hostname and "cum" in "Document" and threw a hissy fit.

  • MacAdmin (unregistered) in reply to PRMan
    PRMan:
    forgottenlord:
    I'm pretty sure we had a block engine called "Bess" when I was in school. It had a logo of a dog and every time we tripped it, we'd scream "Stupid Dog". By Grade 12, 3 years after it had been implemented, word leaked that our school board was looking to ditch it for High Schools and have different classes of filtering for different levels of education (eg: Junior Highs would be allowed to access more sites than Elementary Schools, etc).

    It also came with this nifty little feature called "Teacher Override". Each teacher was given one for the explicit purpose of "if you need it".

    Sounds like K9.

    Our school network connects via a fiber optic link to the state mandated ISP for educational purposes. This particular ISP filters all HTTP traffic using SmartFilter DA BESS and in a nutshell, it's a complete bloody nightmare.

    Since it's state mandated, not even the network administrators can browse around for software updates or device drivers without incurring its wrath, which although simple enough to bypass with a quick "Temporary Override", is still a hurdle in a job that could have only taken seconds. Even more so if you're waiting 5 minutes for a technician to come down to a classroom and enter the magic words to kill the beast (at least for the next 3 hours).

    To add insult to injury though, the filter, being a blanket filter for all educational institutions across the state, can take block requests from any teacher through any administrator at any school in the state. Couple that with the so called "intelligent" keyword based filtering, and you have a filter that allows practically nothing through.

    Possibly the only fun to come of that filter was when we discovered by changing a few pieces of the URL, you could generate a "Stop" page with any URL and reason that you wanted. Suddenly this filter was more of a joke than it was practical.

    Hopefully some day it'll be scrapped in favour of school-level filtering or anything for that matter, because I can't think of a solution worse than the current one.

  • Julian Calaby (unregistered)

    At my school, we had a Novell system. It had a proxy server that everything had to go through. Of course, they blocked everything, hotmail, pron, interesting sites, etc. through some blacklist managed by the head of IT. Oh, and it also got you a free meeting with the vice principal if you downloaded more than ~ 10 MB.

    Getting around hotmail was easy, firstly it was as simple as logging in through ninemsn.com, then they blocked part of the login redirects, which we got around by changing the URL from http://<random>.hotmail.com to https://<random>.hotmail.com then they finally caught on and blocked it completely.

    About this time, I started messing around with network programming using the winsock control in .... shudder .... Visual Basic 5. I also became curious about the "clntrust.exe" program that ran on login. It turned out that it opened a udp port, and whenever the proxy felt like it, it'd send a couple of bytes to the port, and clntrust.exe respond with some data I couldn't understand. My next idea was to write a program that took the proxy's requests and sent them to another machine. It turned out that no proper origin checking was performed, so this meant that all I had to do to access the internet was run my program. I didn't even have to be logged onto the Novel juggernaut.

    I then discovered that if the proxy thought you were a staff member, everything was unblocked.

    The IT guys, once they had discovered my subterfuge, were so impressed with my program they congratulated me and turned a blind eye to my activities. This was after I'd downloaded several GB in one of their names.

  • Bill S. (unregistered)

    Roughly 10 years ago, when I was still in high school, my school was in the process of updating its aging lab full of 286es to modern, Windows-based, internet-capable machines. Along the way, they installed internet blocking software to "keep the kids safe." Of course, this inevitably led to problems with the teachers.

    One fine day, the German teacher discovered that a website she needed to print out for a lesson was blocked. She asked the students if anybody knew how to get around it, and sure enough, one student found a way. The lesson was saved!

    When the administration found out, they rewarded this student by banning him from ever touching a computer on school grounds again. This somewhat complicated his eagle scout project, which involved refurbishing old computers for use by the district's elementary schools. Fortunately, they failed to completely destroy his education, and last I heard he was studying computer engineering at a prestigious university.

    Violet K. should consider herself lucky that her administration hasn't resorted to punishing students for helping teachers yet.

  • Brian (unregistered) in reply to NameNotFoundException

    Two words: Core Memory.....

  • Kelso (unregistered)

    Reminds me of when I was in highschool. The school forked out thousands for this state-of-the-art blocking software. It worked well for a while. until the site listings started showing students accessing blocked sites. i.e. youtube, hotmail, etc. Turns out the state-of-the-art system only worked with internet explorer. Students had started using mozilla or similiar. That's the thing I like about students. They will find a way around a block if they're annoyed by it.

  • coppro (unregistered)

    That's definitely a Canadian school board, except mine got rid of Bessy years ago. Then we switched to something that let teachers do overrides of almost all websites (porn, hacking, and proxies were, if I recall correctly, the categories that couldn't be overridden).

  • (cs) in reply to coppro

    Mildly off topic, and juvenile, but pretty damn funny: http://www.chucklorre.com/index.php?p=217c

  • Matthew Carpenter (unregistered)

    Yep. I hated Bess in high school. Blocked anything and everything it seemed. Need to do research for chemestry? Lets learn about ionic compounds! Google "Ammonium"... Click a result... 'BLOCKED: weapons | keywords: "ammonium", "nitrate"'

    Students type in "porn" and get access to basically anything they click.

    I was a media technician. It only blocked a handful of sites it was supposed to and even the kids who couldn't figure out where the any key was were using proxies to get past Bess. One day, Wikipedia was auto-blocked under the following categories: Pornography, Sex, Chat rooms, Message boards, Weapons, Violence, File sharing, and Video.

  • Aussie Contractor (unregistered) in reply to Andy
    Andy:
    Pretty sure this is one site Stephen Conroy will be adding to the Australian Internet Blacklist. Wouldn't want people to know how ineffective the filters really are..
    Yeah, lookout for the $11,000 fine for displaying this article that goes with it !!! Then again, if you didn't get the fine, you would never know your site was blocked.

    Captcha 'duis' - my tennis umpire has a lisp.

  • Anonymous Snark (unregistered) in reply to Ramses So let it be written so let it be done

    Cum is Latin. Means "with". Quod vide any decent dictionary. Exempla gratia, http://www.askoxford.com/concise_oed/cum?view=uk

    And get your mind out of the gutter.

  • Matthew Carpenter (unregistered) in reply to PRMan

    When we had Bess at High School, it had the teacher override button too. Only problem was nobody, not even the school's IT team, had the code, because the district didn't trust anybody with such privileges. Yet that was basically all that was locked down.

  • Ted (unregistered) in reply to Ramses So let it be written so let it be done
    Ramses So let it be written so let it be done:
    "He jumped back a foot-- all the space the repurposed AV-closet-cum-IT-office afforded"

    Does anyone else see anything wrong with this sentence from teh WTF? Maybe its just my immaturity showing but shouldn't it be "come"?

    No, it's your immaturity (hey, YOU started it! ;) Cum is latin, meaning something is combined with another thing -- as in office-cum-bedroom. FWIW, it's pronounced "koom"

  • iMalc (unregistered) in reply to fluffy777
    fluffy777:
    In my day, we had macs in the schools with "At Ease". This was back in the days when telnet was still not-quite-gone, so we had NCSA Telnet on there. Now as we all know, NCSA Telnet also works as a FTP server, and client.

    So, while that didn't give me any useful access to the computer, I was always curious about what would happen if I could just

    > cd "System Folder"
200 OK
> del important-looking-things
    On the Macs I had to work with, I got around At Ease by launching THINK Pascal and using the command in there from the file menu that allows you to launch a task, and launched the Finder.
  • Nick (unregistered) in reply to Andy
    Andy:
    Pretty sure this is one site Stephen Conroy will be adding to the Australian Internet Blacklist. Wouldn't want people to know how ineffective the filters really are..
    I was going to say, the principal in the story sounds like Stephen "I want to destroy the Internet" Conroy.
    JV:
    Reminds me of when I worked at this one place... they decided to install a site blocker and limit web browsing usage to 1 hour a day.

    Not fun when you are a software engineer and need to use Google to look up code references, download libraries and such. The first week, our CIO came to my team all pissed off because we had maxed out our internet usage time. He was a fucking moron and did not even know how to use email (like most CIOs).

    I had a manager like this, every month he got the download logs for each user, I was always near the top. He didn't understand that a 25 year old developer doing custom development on an enterprise asset management system that no-one had ever done before may use the Internet a little more than one of the 50 year old accountants that barely know how to use their email.

  • Tuuli Mustasydän (unregistered) in reply to forgottenlord
    forgottenlord:
    I'm pretty sure we had a block engine called "Bess" when I was in school. It had a logo of a dog and every time we tripped it, we'd scream "Stupid Dog". ... It also came with this nifty little feature called "Teacher Override". Each teacher was given one for the explicit purpose of "if you need it".
    You remember right... I wasn't exactly computer savvy back then, though I vaguely remember the thing about the teacher override. At the same time, my school also had the ridiculous policy of not allowing any email except the webmail account given to us by the school board. Which never really caught on anyway.
  • Procedural (unregistered) in reply to Anonymous
    Anonymous:
    Leo:
    Kainsin:
    Reminds me of when I was in high school, they used this security program called "Fortress" or something to restrict which applications students could launch. Little did they realize that by using the Open command in IE we could browse to any application and start it up.

    Secretly installed some games that way so we could have some fun during breaks.

    You had IE in high school? Whippersnapper. In my day, we had to use the Pascal IDE (for generous values of "IDE") to spawn a shell in order to run any application.

    Oh yeah? Well we had to smuggle in punch-cards if we wanted to mess around with the machines in our CS lab!

    Pfft; we called a 150bps modem and whistled back and forth.

    The young nowadays, with their fancy screens and keyboards and all that frivolity.

  • Paul (unregistered) in reply to aristos_achaion
    aristos_achaion:

    FYI, people: it's just "hydrogen oxide". The di- and mono- things sort themselves out.

    Phew, I'm glad someone else said that. I wondered if chemistry rules had changed since I was at school, as I remember things like aluminium oxide being called "aluminium oxide", not dialuminium trioxide.

    I guess 'dihydrogen monoxide' sounds scarier than 'hydrogen oxide'.

  • (cs) in reply to Anonymous

    And Gay also means "merry", but that isn't what most people are using it to mean.

    I'm guessing this one is an intentional double entendre.

  • CMMI Snob (unregistered) in reply to Anonymous
    Cum is an English word meaning "with", descended from a Latin word with the same meaning. Using the word "come" there would have been incorrect.

    So which one would you use in the phrase magna-cum-laude?

    Still makes me laugh and think of an ejaculating mob boss turned porno star.

  • Abe (unregistered)

    The article has typos, misused words and weird style difficult to follow (who the hell is Roman ?). It does kinda look like a fiction and the end is comming like xmas - Ah ! She bypassed Bessy with help of students ! - who could have guessed that !

  • depressed ? me ? (unregistered)

    Computers in schools ?

    In my day we had a single BBC Micro... ( kept under lock and key in the science department. ) I can only remember ever seeing it maybe 3 times...

    Technology or equipment in general in schools ?

    My high school had a "fully-equipped language lab"... which was apparently never used. Despite studying 2 foreign languages, I only ever saw that room once, and then only because the stand-in teacher couldn't think of anything else to do for that lesson...

    What about music ?

    A single lesson ( 35 minutes ) per week of "music" was compulsory during the first 3 years of high school.

    During that time, my class was shown musical instruments twice... and one of those was when a student teacher had brought in his own full drum kit...

    Meanwhile, the department used to boast about the wide range of instruments they had available - including a pair of "the latest synthesizer keyboards", which had just been bought with funds raised by parents...

    There are other examples from other subject, but I think I'll stop now as I'm making myself depressed.... :(

  • Jan (unregistered)

    Thank you for an entertaining tale. Please do ignore the nit-pickers.

    I have often enjoyed scaring little children (and their parents) with the dangers of dihydrogenoxide after hearing about a Penn & Teller Bullshit experiment where they got several hundred protesters at an environmental rally to sign a petition to ban this dangerous chemical. (used extensively in nuclear plants / cause of thousands of deaths every year / may cause 3rd degree burns if encountered in its gaseus form / most commonly used polar solvent in existance / etc.)

  • James (unregistered)

    I teach ICT in a secondary school and that story is so true it's unfunny. I encounter that kind of mindless blocking daily.

    Our system is "intelligent", it can learn whether a site is unsuitable or not based on keywords and some other stuff they won't tell us about. It doesn't need a meddling human.

    Some of the classic things it's banned are the BBC website ("Weighted phrase limit exceeded"), a google image search for "The Simpsons" and it has also frequently triggered Google's own "we think you're a spambot, have some captcha" defenses against us.

    And for added "child safety" all forms of messaging sites are outright blocked, even the rubbish ones that don't work like Google Wave.

    Wikipedia is still allowed, but you can feel the filters finely sieving the page content several times since Wikipedia pages take around a minute to load.

    But you can fire up Google Image search, type in "holly" and get naked ladies to appear, which is handy for christmas cards I suppose.

    Now... imagine if your home internet was as strictly controlled "for your safety".

    PS: I am not a robot because I'm not trying to sell you viagra :)

  • (cs) in reply to wee
    wee:
    Leo:
    You had IE in high school? Whippersnapper. In my day, we had to use the Pascal IDE (for generous values of "IDE") to spawn a shell in order to run any application.
    You had computers in high school? Whippersnapper. In my day we had to use pen and paper, and sometimes a handheld 8-digit calculator which only ran applications called "addition", "subtraction", "multiplication" and "division".
    Slide rules and log tables, laddie! We had two mechanical calculators (four function, ten or twelve digits ?) in the physics lab, but they were only used on special occasions. I still have the book of seven-figure tables I proudly bought on my first day at Uni.

    Back to the main topic, my work filter blocks XKCD for adult/mature content - WHY ? :(

  • (cs)

    I know this comment is on page 3 and no one will read it, but...

    Welcome to NSW schools in Australia. The filtering still sucks big time, and teachers still ask me for plain normal websites to be unblocked (a request usually denied within hours by the "filtering team", who are anonymous and unaccountable), but at least now it's not as bad as it was about 12-18 months ago....

    Teachers were using 20 year old text books they had nearly thrown out for a while at our school. Especially in subjects like PE, where sex, drugs and other such interesting topics are mandated by the same idiots that think we should block the internet.

  • (cs)

    Back around the turn of the century I was doing work in a large technical institute. They'd decided to set up a couple of web sites; one internal and one public-facing, being hosted separately.

    Obviously there would be a lot of functional overlap between the two, so there were a lot of occasions when someone using the internal network (students, staff, etc.) would be redirected to the appropriate part of the public-facing site. Or at least, they would have been redirected had the filter not blocked them every time.

    The public site had a strapline on every page, and it contained the phrase "adult education". According to the filter, "adult" was a naughty word.

  • BrianT (unregistered) in reply to Paul

    Yeah my understanding is that while dihydrogen monoxide is technically correct - the di- and mono- are superflous.

    hydrogen oxide is sufficient

  • chl (unregistered) in reply to Paul
    Paul:
    I guess 'dihydrogen monoxide' sounds scarier than 'hydrogen oxide'.

    Indeed, that is the whole point of dhmo.org, it uses the fact that people already know that carbon monoxide is bad.

  • Val (unregistered)

    The real WTF is that these systems almost never ever block any content which should really be blocked, and for which they are actually designed for.

    captca... by the way, why bother generating a beautifully textured background when the captcha text can be separated from it with just a basic thresholding. Might as well have some black text on white background.

  • Just Me (unregistered) in reply to Spectre
    Spectre:
    TheUser:
    I'd love to see the unedited version of this. ;)

    http://forums.thedailywtf.com/forums/t/10408.aspx

    (This isn't spam, Mr. Akismet. Can't you see I'm linking back to this site?)

    Much better written.

  • jimicus (unregistered)

    OK, way back when... I worked in a school where the ISP provided the filtering.

    Except the filtering wasn't very good, and being a lowly technician I had to contact them when I came across anything "naughty" which was accessible (or, for that matter, anything innocuous which was not accessible). The problem was, the helpdesk staff had been given clear instructions to hang up as soon as anyone contacting them was abusive or used any foul language, and they followed this rule to the letter.

    I lost count of the number of times I was cut off halfway through attempting to report that "lesbianfuckinferno.com" (or something similar) wasn't being blocked.

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