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Admin
"... the knowledge was as relevant as metallurgy is to driving a racing car."
Nice analogy (or simile, or whatever it is).
Admin
Yes. And then he had to take a picture of the phone, get the film developed, put the pictures on a wooden table, scan them in, etc., etc.
Admin
Admin
Plain Good, not Pretty Good
Admin
Admin
Tim > What format do you want the data in ? I can do Excel, Word, CSV.
Mike > Freecell. The data HAS to be in Freecell format, or it wont load. Can you organise that for me Tim ? Its a hard job, but I just know you are up to it.
Admin
Doesn't it strike anyone else as a bad idea to plug the flash drive back into your laptop after it has seen time in the hands (and computer systems) of 'the Tim'?
I'd probably toss the thing and buy a new one, rather than risk catching something nasty by plugging it back into my system.
(If there were important files on the drive that would keep you from tossing it, then WTF were you doing handing it over to a moron like that in the first place...)
Admin
You mean "Plain Good".
Admin
Except, in my experience, it goes most often the other way.
Your company is sold by a PM (who's a friend of the CFO) and a 30 minute web demo.
You receive a list of requirements, and complete the prerequisites.
Your consultant, Timothy, arrives. He's 23, two years out of school, does nothing but install a single webapp- but watch out- he knows EVERYTHING!
Rather than using standard drivers for database connections, he uses the ones that he prefers (they're 40 % faster on queries!). You see Timothy consulting 'SQL For Dummies' multiple times during the install.
Your requests for disaster recovery documentation are ignored.
Training is delayed, because the custom drivers can't connect to the current database build. You call the vendor's tech support, and they tell you to ignore Timothy, this is his fifth failed installation this year.
Users are trained half-assedly by another recent college grad, who's clearly to get out so they can hit the bar.
The consultants cash their paycheck and are never seen from again.
Half of the functionality isn't configured, and you're left with a sticker with the tech support number. Calls to the responsible PM aren't returned.
The users eventually tire of the half-working installation, and the wheel of karma turns. The consultants win.
Admin
Note to self: do not hire any Tim's. Ever.
Admin
@Mike That's a very unprofessional attitude you have. I get it: Tim was a problem customer - we all have them. What you did is certainly not the way to deal with such customers though, and certainly not something to brag about. Is this how you deal with all of your problem clients - by just avoiding them? Please let us know what company you work for so we can ensure we don't purchase software from you. The last thing I would want is for you to decide one of my team was a 'problem' and not train them.
Admin
long ago, before i got internet, i was having problems with my CDRom drive. it could be solved by re-installing the driver programs...from the CD. i had to get someone to "snail-mail" me a Floppy disk with the drivers.