• Ian (unregistered) in reply to Mark
    Perhaps the 8am policy is in there to favor the manual usage counting procedures? That sounds like university staff: introduce a policy which makes the real job of the university (education and research) harder in order to make the support staff's job easier. Because heaven forbid they'd have to calculate usage on the day _after_.

    I happen to be married to a community college Interactive Video/Distance Learning Manager. Their conference rooms need to be scheduled in advance so that the support staff behind the scenes know what resources are needed in the rooms (The phone conference units don't have keypads on them, so the conferences need to be set up by hand), and to which department the rooms time needs to be billed back to.

    College/Higher Education policies are weird. I'll just leave it at that.

  • (cs) in reply to amischiefr
    amischiefr:
    So TRWTF is that the other IT guys just told her it was a "glitch" and to disregard any entries after 8 instead of either a.) explaining it to her or b.) fixing it to match policy?
    Am I really the first one to notice that the real WTF is the IT department? (Sorry, I have just been reading Erik Naggum's comments on the "Backup Snippet" thread)

    I can imagine how frustated this user must have been after reporting the same bug several times and not being helped at all by the IT guys, to the point where she starts rambling about job security. The primary focus of IT should be to support the business of that company!

  • (cs) in reply to Code Dependent
    Code Dependent:
    Jeb Bush:
    Where is this place that employees can steal curtains and are they hiring?
    Don't go. When they get caught, it's curtains for them.
    I think we'll draw a veil over that one...
  • JimmyVile (unregistered) in reply to SenTree
    SenTree:
    Code Dependent:
    Jeb Bush:
    Where is this place that employees can steal curtains and are they hiring?
    Don't go. When they get caught, it's curtains for them.
    I think we'll draw a veil over that one...

    This is getting ridiculous, lets just drape the subject.

  • NameNotFoundException (unregistered) in reply to mjk340
    mjk340:
    Automating processes makes the world more efficient and means more for everyone.
    Automating processes means substitution of common sense by rules.

    Examples: Credit assessment, automated trading systems, rating, etc.

    More for everyone, eh?

  • (cs) in reply to anonymous
    anonymous:
    So, Darlene had a fit about a trivial problem at work roughly once per month? I wonder if there could be some kind of pattern here...
    Yes, it seems to be happening periodically...
  • (cs) in reply to JimmyVile
    JimmyVile:
    SenTree:
    Code Dependent:
    Jeb Bush:
    Where is this place that employees can steal curtains and are they hiring?
    Don't go. When they get caught, it's curtains for them.
    I think we'll draw a veil over that one...

    This is getting ridiculous, lets just drape the subject.

    I heard that if you make too many puns you'll go blind.

  • (cs) in reply to NSCoder
    NSCoder:
    JimmyVile:
    SenTree:
    Code Dependent:
    Jeb Bush:
    Where is this place that employees can steal curtains and are they hiring?
    Don't go. When they get caught, it's curtains for them.
    I think we'll draw a veil over that one...

    This is getting ridiculous, lets just drape the subject.

    I heard that if you make too many puns you'll go blind.
    This conversation has shades of lunacy.

  • Captain Nugget (unregistered)

    Comment #235211 needs to be made blue. Now.

  • (cs) in reply to GalacticCowboy
    GalacticCowboy:
    NSCoder:
    JimmyVile:
    SenTree:
    Code Dependent:
    Jeb Bush:
    Where is this place that employees can steal curtains and are they hiring?
    Don't go. When they get caught, it's curtains for them.
    I think we'll draw a veil over that one...

    This is getting ridiculous, lets just drape the subject.

    I heard that if you make too many puns you'll go blind.
    This conversation has shades of lunacy.
    Pull yourself together.

  • MechanicJay (unregistered) in reply to pjt33

    That sounds like the best kind of job security I can think of: Do a good job and make the customer happy, and they'll come back again and again.

    Unfortnately most people seem to try to extract blood from a stone, rather than doing something constructive with the stone, like carve it, or bludgeon some one with it.

  • Mr Skittz (unregistered)

    Seeing red in more ways than one it seems.

  • (cs) in reply to GalacticCowboy
    GalacticCowboy:
    This conversation has shades of lunacy.
    Double hit !! Well done sir.
  • (cs) in reply to LoztInSpace
    LoztInSpace:
    GalacticCowboy:
    NSCoder:
    JimmyVile:
    SenTree:
    Code Dependent:
    Jeb Bush:
    Where is this place that employees can steal curtains and are they hiring?
    Don't go. When they get caught, it's curtains for them.
    I think we'll draw a veil over that one...

    This is getting ridiculous, lets just drape the subject.

    I heard that if you make too many puns you'll go blind.
    This conversation has shades of lunacy.
    Pull yourself together.
    It's only a matter of time before somebody starts railing against windows.

  • (cs) in reply to NSCoder
    NSCoder:
    LoztInSpace:
    GalacticCowboy:
    NSCoder:
    JimmyVile:
    SenTree:
    Code Dependent:
    Jeb Bush:
    Where is this place that employees can steal curtains and are they hiring?
    Don't go. When they get caught, it's curtains for them.
    I think we'll draw a veil over that one...

    This is getting ridiculous, lets just drape the subject.

    I heard that if you make too many puns you'll go blind.
    This conversation has shades of lunacy.
    Pull yourself together.
    It's only a matter of time before somebody starts railing against windows.
    Bad puns... arrgh, the pane...

  • Anonymous (unregistered) in reply to Code Dependent
    Code Dependent:
    NSCoder:
    LoztInSpace:
    GalacticCowboy:
    NSCoder:
    JimmyVile:
    SenTree:
    Code Dependent:
    Jeb Bush:
    Where is this place that employees can steal curtains and are they hiring?
    Don't go. When they get caught, it's curtains for them.
    I think we'll draw a veil over that one...

    This is getting ridiculous, lets just drape the subject.

    I heard that if you make too many puns you'll go blind.
    This conversation has shades of lunacy.
    Pull yourself together.
    It's only a matter of time before somebody starts railing against windows.
    Bad puns... arrgh, the pane...
    Wow, has this joke still not drawn to a close yet?

  • (cs) in reply to Voodoo Coder
    Voodoo Coder:
    [...] I left a company because the solution I provided essentially rendered the crux my position obsolete. It was the talking point of every interview obtained with that resume, and it turned out to be a pretty valuable one.

    I did the same for a non-profit, but only got about 90% done before they fired me. Now they're paying a local outsource company shedloads of money to maintain a proprietary IT system.

    Yet I still have the experience under my belt. So I came off pretty well, and they -- because they jumped the gun -- came off worst.

    It's called "karma".

  • (cs)

    The real WTF is that the process of studying the conference room reservations uses enough clerk time to completely destroy any savings that the study could possibly result in.

  • Anonymous (unregistered) in reply to Sokel
    Sokel:
    Me:
    Downfall:
    skztr:
    The only good I.T. worker is one who doesn't care about anyone's job security, even his own.

    Program yourself out of a job, or you're not doing it right.

    So, basically, you're saying the best IT workers are people who value showing off their skills and stroking their ego more than they value money. That sounds like academia to me. Something tells me most profs would be terrible I.T. workers...

    As someone that works in higher ed, I'd say most profs would be terrible workers. If they didn't have tenure to hide behind, and had to work someplace with more performance standards than journal page count, they'd be on employement.

    He who can, does. He who can't, teaches. Those who can, but teach nonetheless, eventually find that they no longer can.

    Spoken like someone who's never actually tried to teach anyone anything in a classroom setting...

  • Casey (unregistered)

    "Well, all of your ideas sound good, but unfortunately any change in our process would compromise...job security of our clerical staff. Thank you for your time."

    No, thank you for brining this problem to my attention. Now I know where my next performance bonus is coming from. See you at the meeting :)

  • (cs) in reply to David
    David:
    Jim:
    Nothing is more annoying than a user who wants you to *guess* what the problem is. Just tell me, bitch.

    Hell, at least she gave him a clue (something different in the reports).

    I get people who visit/call/email with "Your data is wrong!", and who then wait for my response, as if I can magically ascertain what the problem might be in one of the thousands or millions of records I might have supplied to them at some point in the past. (Assuming, or course that it even came from me in the first place: occasionally I get people who complain about errors in other people's data).

    I'm often inclined to say something flip like "Thanks for the update" and then ignore them, but you know that they're just spoiling for a fight.

    The thing to reply is, "That's incorrect." This answer has the merit of being true regardless of the state of the data, because "data" is plural and so what the complainant should say is, "Your data are wrong!"

  • Daniel (unregistered)

    My previous company solved the conference room reservation quandary in an interesting way. We had 4 conference rooms. Each room was "assigned" to one of the executive assistants in the company. In order to book a conference room, all you had to do was schedule a meeting that included the correct assistant. If she accepted, you could use the room (and she would never show up). It worked fairly well unless you actually needed one of the assistants at a meeting for any reason. It also failed whenever one of them was on vacation, as Outlook wouldn't allow you to schedule a meeting with someone who wasn't available, and even if you could she wasn't around to accept your request.

  • netdroid9 (unregistered)

    Every IT workplace should have a sign up saying "Abusive behaviour will result in instant suspension of network access rights. No Exceptions." No other job has to tolerate idiots running in and blaming people for problems that don't exist; why should we? And it's not like the IT department hasn't got enough on it's plate cleaning up after those people in the first place.

  • (nodebb)

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