• 516052 (unregistered)

    And this is why you should keep business accounts separate from private ones on all services. Same for phone numbers, emails and literally everything else.

  • European (unregistered)

    GDPR ( (EU) 2016/679 ) gives you the right to request that a controller (e.g., a company, a government agency, or an association) promptly rectify any inaccurate personal data concerning you.

  • Korrat (unregistered)

    After multiple instances of less-than-helpful customer support, I've started emailing the address listed in their imprint directly. So far, these representatives have been a lot more helpful.

    I can also second European's suggestion of throwing the GDPR at them. Preferably directly to their data protection officer. Helped a friend of mine with a different company.

  • (nodebb) in reply to European

    GDPR ( (EU) 2016/679 ) gives you the right to request that a controller (e.g., a company, a government agency, or an association) promptly rectify any inaccurate personal data concerning you.

    I'm not sure if the GDPR is applicable in this case. It only applies to natural persons. But having (had) a VAT number implies a company (i.e. a non-natural person).

  • (nodebb)

    Time to close or abandon both those accounts, and open a third fresh one with no old addresses or old VAT numbers.

  • Borys (unregistered)

    Oh yes, this is horrible. There is, however, a way to manage those VAT settings, with a link buried deep in their documentation. I just google it each time: https://www.amazon.pl/VAT_registration

    Of course, this doesn't solve the problem entirely, because Amazon will now issue an invoice for each purchase, but at least there's an "Edit" button there. I still recommend a separate account, though.

  • ttlanhil (unregistered) in reply to nerd4sale

    I'm not sure if the GDPR is applicable in this case. It only applies to natural persons. But having (had) a VAT number implies a company (i.e. a non-natural person).

    What the VAT number is might be a company thing - yourself being associated with that business should be a personal thing, so I'd hope it's still applicable.

  • Tim (unregistered)

    I know it's not quite the same thing but every time I try to log in to the UK tax office website, they offer me a choice of sending an SMS to my mobile or a voice-call to my long-defunct landline. Unfortunately it's not possible to remove the landline from my account because it is not recorded against the account.

  • Rob (unregistered) in reply to WTFGuy
    Comment held for moderation.
  • Richard Brantley (unregistered)
    Comment held for moderation.
  • TechHound (unregistered)
    Comment held for moderation.
  • (nodebb)

    Customer support chatbots are TRWTF.

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