• (nodebb)

    You would think that companies that decided to outsource all their QA to their users would know that they needed to provide a way for those users to report issues to people who could actually address them. But no, they outsourced the holistic thinking about their process to, uh, nobody I guess.

  • (nodebb)

    Passw0rd2!

    Addendum 2025-06-02 09:49: Hey, what's going on? That's my new bank account password.

  • DJ Dizzy Spudplucker (unregistered)

    Ahh yes, makes me about as happy as those websites that, when you register, think "[email protected]" is DIFFERENT from "[email protected] "

  • Álvaro González (github)

    The main reason to use PayPal is the ability to get a refund from this kind of sites.

  • Hanzito (unregistered) in reply to pcooper

    It's a win-win for the project manager. "No bugs to report."

    @Álvaro González: a credit card allows you to do so too, without giving away more information.

  • Wayne (unregistered)

    I had that exact same password length problem with my bank. They changed online systems, I set up my password, logged in, did some stuff, logged out. Next time I signed in, I couldn't. Called for a reset, rinse, repeat. Finally I talked to someone in IT and it turned out my password was too long and the system wasn't programmed to report or limit it. Closed my account the following week.

  • r (unregistered)

    I work at a place where ALL the "new" tech that's been installed in the past few years works that way. Welcome to the future.

  • (nodebb)

    Good to see you back Ellis.

  • Some Dude (unregistered)

    That was a good read, thank you. I was getting more and more enraged as the story progressed.

  • Álvaro González (github)

    In my country, credit cards don't normally allow to get refunds just asking for them. You typically need to file a denounce with the police or provide strong evidence that it's been a fraud. I know it first hand because some salesperson from the biggest telecom fraudulently charged a service I never bought or used and he got away with it.

  • (nodebb)

    Years ago a banking web site I used had a password limit of 8 characters -- but they didn't tell you that so clearly and the sign in screen would accept longer passwords, just truncating them silently!

    I found out because one day I typed enter by mistake before finishing entering my 14 char password, only to be really badly surprised when that worked fine. I had been using the entire password for logging not realizing it had been truncated the whole time.

    That was a different level of sleaziness I did not expect.

    So in this story, I wonder if the mobile app would have logged the user if he had entered just the 15 first characters of his 16 char password.

  • asdf (unregistered)
    Comment held for moderation.

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