• Dlareg (unregistered)

    The last one: Nah, ship it. The CSRs will take care of it.

  • (nodebb)

    Something has gone wrong because that Angular anchor element was clicked while disabled, launching doSomething.

  • 🤷 (unregistered)

    The last one reminds me of when my brother switched his online banking from a TAN list to SMS-TAN. He recieved the SMS with the TAN after 10 minutes. But the TANs were only valid for 5 minutes. So, by the time he got the SMS, the TAN was already expired. Happened 4 or 5 times in a row.

  • Brian Boorman (google)

    That last one - clearly it expires at 1:11pm CST, but we hardly know what timezone the 1:43pm is. If it's EST, then submitter has 28 minutes to use the code.

  • Nathan (unregistered)

    With the last one, I've seen that issue quite a bit with Azure MFA as well (with codes sent via text). The problem (as I understand it) is that SMS isn't a guaranteed delivery mechanism, and doesn't have the same priority as other data going across the lines. If your carrier is having performance issues, etc., SMS messages will get delayed and expire in transit. Most of the time it's fine, but it happens.

  • Naomi (unregistered)

    Something has gone wrong. Your station will be right back...

    Maybe I'm in the minority here, but these vague-to-the-point-of-uselessness error messages really grind my gears. It's frustrating enough getting interrupted by a bug - trying to be cutesy about it really doesn't help, I guess.

  • Perri Nelson (unregistered)

    Perhaps the "something has gone wrong" message was part of an ad. I have seen several popup ads that try to scare the user into thinking there's something wrong with their device - taking them to a site that claims a fix, but that in the end causes a bigger problem.

  • something brillant (unregistered)

    It's building the user engagement. Now they wake up thinking "How is the poor $generic_app$ doing? Hope nothing is wrong today!"

  • xtal256 (unregistered) in reply to Naomi

    Yeah, I hate it too. Unfortunately, it's par for the course these days and is not even a WTF any more.

  • (nodebb) in reply to 🤷

    I had to do a password reset for one service, so I submitted the form. I'd already seen that the reset email wouldn't be sent for 24 hours, and it was a Friday, but I figured I'd just come in on Monday and finish resetting my account.

    I cam in on Monday and opened up the email, only to find that the reset link itself was only valid for 24 hours, so it had expired over the weekend. Unlike the initial 24 hour delay in sending the email, this was not mentioned at any prior stage of the process, only in the email itself.

    I had to start the process again and wait another day to reset my account. But my manager mentioned to me that it had taken him several months to reset his account on the same service, because he kept doing the same thing and not remembering to start the process again until the end of the week each time...

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