Serial Problems
by in Feature Articles on 2020-10-26If we presume there is a Hell for IT folks, we can only assume the eternal torment involves configuring or interfacing with printers. Perhaps Anabel K is already in Hell, because that describes her job.
Anabel's company sells point-of-sale tools, including receipt printers. Their customers are not technical, so a third-party installer handles configuring those printers in the field. To make the process easy and repeatable, Anabel maintains an app which automates the configuration process for the third party.