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Aug 26What You Measure
by in Feature Articles on 2026-09-02Rachel joined a new team which was proudly "metrics driven". When she first met with her boss, Zane, he explained his thinking.
"We need to be data-driven to make good decisions, right? We're a manufacturing company. We make widgets. At the end of the day, we need to make the most widgets for the lowest cost of goods sold. So we track that, and that feeds into every decision."