Double-Standard Operating Procedures
by in Feature Articles on 2009-08-26"I write these SOPs for a reason," Ken barked, "and that reason isn't just so you can violate them!" Ken had the attitude of a drill sergeant from basically any movie with a cliché terrifying drill sergeant. In a previous career, Ken was a naval officer, and his rigid adherence to well-defined procedures was unshakable.
Ken was working for a clinical research company's central office in Ohio, where he struck fear into the hearts of his team, most of which were in a satellite office in Arizona. They frequently violated procedures, generally because they were unaware of the procedure being broken – and Garrett M. was the one that Ken watched most closely. He'd get his team following SOPs to the letter or die trying.