• Harrow (unregistered) in reply to Anonymous
    A recent e-mail:
    From: marketing@[redacted] To: all@[redacted] Re: New Assistant

    To all staff,

    We are pleased to announce that the marketing department has found a new ass

    Maybe it's really the old one but they just didn't recognize it.

    -Harrow.

  • Ken B. (unregistered) in reply to Anonimoose
    Anonimoose:
    Bill Smith's request seems legit. He basically just wants the same thing for his email that he has for his phone - a receptionist. Someone to sort through the junk for him and only bring the important stuff to his attention.

    That's the perk of being president of a company and a necessity if the company is large enough.

    In that case, his e-mail should be read by his receptionist/gatekeeper, who will forward "important stuff" to his private e-mail address.

  • Male Boxx (unregistered) in reply to kingsnake
    kingsnake:
    No specific quote, but someone will send an all hands email -- a WTF in itself that a company would allow peons to do this -- and the recipients, apparently unaware of the existence of the "Reply" key, instead "Reply all". Thus my inbox is treated to unfiltered internal spam.
    We had a 5 hour "war" in which everyone on the reply all list kept replying-all to say "Please stop replying all, you're killing my inbox!". Including one guy who begged for the madness to stop ABOUT EIGHT TIMES.
  • kingsnake (unregistered) in reply to Male Boxx
    Male Boxx:
    kingsnake:
    No specific quote, but someone will send an all hands email -- a WTF in itself that a company would allow peons to do this -- and the recipients, apparently unaware of the existence of the "Reply" key, instead "Reply all". Thus my inbox is treated to unfiltered internal spam.
    We had a 5 hour "war" in which everyone on the reply all list kept replying-all to say "Please stop replying all, you're killing my inbox!". Including one guy who begged for the madness to stop ABOUT EIGHT TIMES.

    Sweeet! I've often thought of doing that myself, as an reductio ad absurdum. (The only logical concept I remember from college ...)

  • Franz Kafka (unregistered) in reply to Bus Logic
    Bus Logic:
    Anonimoose:
    Bill Smith's request seems legit. He basically just wants the same thing for his email that he has for his phone - a receptionist. Someone to sort through the junk for him and only bring the important stuff to his attention.

    That's the perk of being president of a company and a necessity if the company is large enough.

    I was a bit surprised by the acerbic response to that e-mail as well. It's not that much of an ask to get people to CC some other person when they send e-mails to the boss and his message didn't seem particularly snarky or anything. Mind you, I loved the last "Oops, forgot the CC carrie" bit.

    I wasn't. This is probably the tail end of a change in attitude from the guy who's now telling people to CC his secretary; if it wasn't this, it'd be something else.

  • Al Gore (unregistered)
    What are the actual cables called that store the internet?
    The internet.
  • (cs) in reply to Male Boxx
    Male Boxx:
    kingsnake:
    No specific quote, but someone will send an all hands email -- a WTF in itself that a company would allow peons to do this -- and the recipients, apparently unaware of the existence of the "Reply" key, instead "Reply all". Thus my inbox is treated to unfiltered internal spam.
    We had a 5 hour "war" in which everyone on the reply all list kept replying-all to say "Please stop replying all, you're killing my inbox!". Including one guy who begged for the madness to stop ABOUT EIGHT TIMES.

    That's because each one of those people were exempt from the rule because they were enforcing the rule for the "benefit of all"; except for the small percentage who were just doing it to clown the rest.

  • Help Less (unregistered)

    C'mon, aren't you just dying to know how the professional, courteous, customer service oriented, boss looking over shoulder help desk guy replied to that aloe vera email?

    Let's give it a try, shall we?

    I'm sorry, BigCoInc is only able to provide technical support for products purchased from BigSite. For other products, please contact your supplier directly.
    What's yours?

  • Lego (unregistered) in reply to Male Boxx
    Male Boxx:
    kingsnake:
    No specific quote, but someone will send an all hands email -- a WTF in itself that a company would allow peons to do this -- and the recipients, apparently unaware of the existence of the "Reply" key, instead "Reply all". Thus my inbox is treated to unfiltered internal spam.
    We had a 5 hour "war" in which everyone on the reply all list kept replying-all to say "Please stop replying all, you're killing my inbox!". Including one guy who begged for the madness to stop ABOUT EIGHT TIMES.

    Please remove me from this mailing list.

    Thanks! :-)

  • (cs) in reply to Bus Logic
    Bus Logic:
    I was a bit surprised by the acerbic response to that e-mail as well. It's not that much of an ask to get people to CC some other person when they send e-mails to the boss and his message didn't seem particularly snarky or anything. Mind you, I loved the last "Oops, forgot the CC carrie" bit.

    You don't know the context. For all you know it might be a company with six people.

  • Bus Logic (unregistered) in reply to Help Less
    Help Less:
    C'mon, aren't you just dying to know how the professional, courteous, customer service oriented, boss looking over shoulder help desk guy replied to that aloe vera email?

    Let's give it a try, shall we?

    I'm sorry, BigCoInc is only able to provide technical support for products purchased from BigSite. For other products, please contact your supplier directly.
    What's yours?

    I'm very sorry but tech support is only available for technology related issues. Aloe Vera is a succulent. Have you tried succulent support?
  • Dan (unregistered)
    I prefer you send them to Elizabeth Vargas unless they are private. She will get them to me. If you send to me without ccing her, it is 20/20 if I see it or not.
  • The Nerve (unregistered) in reply to Ozz
    Ozz:
    Here is one of my favorite exchanges:

    Jane can't login.

    What can't she log into, and what happens when she tries?

    She's tried several times but it won't let her.

    What can't she log into, and what happens when she tries?

    She tried rebooting but she just got an error.

    What can't she log into, and what happens when she tries?

    It's like talking to a chat-bot.

    Where I work, you have to configure your own junk mail filters. No, I'm not talking about filtering out mails for V1@gra and the King of Nigeria: I'm talking about INTERNAL junk mail with all sorts of announcements copying huge email groups. "RUNNING INVOICING ON TEST ACCOUNT #8843", "CLOSING FILES ON ABC AT 2:43", etc. Oh, and every log message (on prod) gets set to email. Also, they have disabled the ability to turn off the popup on Outlook, so I have had to configure it to flash as briefly as possible. Worse still, you are always connected to a CISCO system, so you can not even turn off Outlook to get rid of the reminders. I was in a meeting one time and I got an email from the wife about blood in her stool. In another meeting, the salary for the guy running the meeting flashed across the screen. The list goes on.

  • Sylver (unregistered) in reply to golddog
    golddog:
    Anonymous:
    Short and sweet:
    A recent e-mail:
    From: marketing@[redacted] To: all@[redacted] Re: New Assistant

    To all staff,

    We are pleased to announce that the marketing department has found a new ass

    That was the whole message. Someone got a bit trigger-happy with the "send" button, just unfortunate that it happened to be on a message to the company-wide distribution list.
    I've dealt with marketing "geniuses" for longer than I can say. I'm wondering in exactly what way was the email which was sent inaccurate?
    Well, why, they forgot the period, of course!

    Although to be fair, many of them wouldn't find theirs with both hands, so this is probably a fake.

  • The Nerve (unregistered) in reply to Male Boxx
    Male Boxx:
    kingsnake:
    No specific quote, but someone will send an all hands email -- a WTF in itself that a company would allow peons to do this -- and the recipients, apparently unaware of the existence of the "Reply" key, instead "Reply all". Thus my inbox is treated to unfiltered internal spam.
    We had a 5 hour "war" in which everyone on the reply all list kept replying-all to say "Please stop replying all, you're killing my inbox!". Including one guy who begged for the madness to stop ABOUT EIGHT TIMES.

    This makes me laugh. I've been in "snowball" fights, where each reply warrants another two recipients.

    "I'll see your Mary, and raise two Bobs and a Phil."

  • kingsnake (unregistered) in reply to The Nerve
    The Nerve:
    Where I work, you have to configure your own junk mail filters.

    Not sure how do it in Outlook, so I installed Thunderbird.

  • Sylver (unregistered) in reply to Anonimoose
    Anonimoose:
    Bill Smith's request seems legit. He basically just wants the same thing for his email that he has for his phone - a receptionist. Someone to sort through the junk for him and only bring the important stuff to his attention.

    That's the perk of being president of a company and a necessity if the company is large enough.

    Very much agree with you on that one. What's the point of having a secretary if most incoming traffic arrives directly in your inbox anyway? If you have to sort it and and it over to the secretary, well, who is really the secretary, here?

  • Sylver (unregistered) in reply to Someone You Know
    Someone You Know:
    This one's particularly good because the first bit is perfectly fine. I'm picturing the guy writing the email over an extended period during which he gets gradually drunker.
    If that's so, the guy sure can't hold his liquor!
  • Grammar Nazi (unregistered) in reply to Abdiel
    Abdiel:
    Talking about send button trigger-happy people, I received this from one of my students a while ago (retyping the mails from memory, I don't really want to go through my mailbox to find them again):

    From: <student> To: <Me> Subject: Assignment

    Hello, I am sending the source code for the C++ programming assignment for tomorrow.

    From: <student> To: <Me> Subject: Re: Assignment

    Sorry, I forgot to attach the file to the first e-mail.

    From: <student> To: <Me> Subject: Re: Re: Assignment

    Now I am really sending the file. Sorry once again.

    Not one of the three mails had any attachments.

    FTFY

  • Anon (unregistered)
    From: Joe Miller Sent: Thursday, August 5, 2010 9:40 AM To: Bill Smith; All Users Cc: Carrie Jones.

    Hey Bill,

    Remember what we were discussing last weekend over that round of golf. Yeah, I completely agree with your assessment that Carrie would be "up for it" and "wouldn't sue" and could be trusted to not "tell your wife". You should totally go for it man. She's hot.

    P.S. You might want to talk to your doctor about that rash you were complaining about before hand. Nothing will put a gal off quicker than red bumps "down there".

    Joe Miller, MBA

    Problem solved.

  • Sylver (unregistered) in reply to VRAndy
    VRAndy:
    Bus Logic:
    I was a bit surprised by the acerbic response to that e-mail as well. It's not that much of an ask to get people to CC some other person when they send e-mails to the boss and his message didn't seem particularly snarky or anything. Mind you, I loved the last "Oops, forgot the CC carrie" bit.

    You don't know the context. For all you know it might be a company with six people.

    A company of six people including a president, vice-president and the president's secretary?

    Sure, why not?

  • The Real, Non-Random Steve (unregistered)

    What is the actual website called that stores the WTF?

  • vovo (unregistered) in reply to Bus Logic
    Bus Logic:
    Help Less:
    C'mon, aren't you just dying to know how the professional, courteous, customer service oriented, boss looking over shoulder help desk guy replied to that aloe vera email?

    Let's give it a try, shall we?

    I'm sorry, BigCoInc is only able to provide technical support for products purchased from BigSite. For other products, please contact your supplier directly.
    What's yours?

    I'm very sorry but tech support is only available for computer and network related issues. I'll forward this to our AV department.
  • Some guy (unregistered)

    As you aware of Lim”s Problem, I am sending you this e mail reference to message as “The Instruction at “0 X 00427603”, Reference Memory. This is the message we are getting every day so often. Please do something, as required to do for the solution forever. This is important for our minute to minute tight schedule.

  • (cs) in reply to The Real, Non-Random Steve
    The Real:
    What is the actual website called that stores the WTF?

    That would be Mass WTF of course.

    Which is where the folks who wrote some of the code that has been featured on this site should go.

  • (cs) in reply to Tim Rowe
    Tim Rowe:
    It looks as if there's a WTF in The Daily WTFs web design.
    That's unpossible!
  • CnC (unregistered)

    From: RandomDev To: CEO of 50k Employee Company SUBJECT: WHERE IS MY LAMP?

    What happened to my lamp? It was on my desk when I left yesterday and is now gone.

    -RandomDev

  • kingsnake (unregistered) in reply to The Nerve
    kingsnake:
    No specific quote, but someone will send an all hands email -- a WTF in itself that a company would allow peons to do this -- and the recipients, apparently unaware of the existence of the "Reply" key, instead "Reply all". Thus my inbox is treated to unfiltered internal spam.

    AGGHHHHH!!! They just started another one!

  • swedish tard (unregistered) in reply to Abdiel
    Abdiel:
    Talking about send button trigger-happy people, I received this from one of my students a while ago (retyping the mails from memory, I don't really want to go through my mailbox to find them again):

    From: <student> To: <Me> Subject: Assignment

    Hello, I am sending the source code for the C++ programming assignment for tomorrow.

    From: <student> To: <Me> Subject: Re: Assignment

    Sorry, I forgot to attach the file to the first e-mail.

    From: <student> To: <Me> Subject: Re: Re: Assignment

    Now I am really sending the file. Sorry once again.

    Neither of the three mails had any attachments.

    I did that once during my studies.. Those who knows me would probably be surprised to hear that it only happened once. I am extremely absentminded, and also spent most of my days in the uni drunk. :) Though, I did buy the prof a beer afterwards. Heh.

  • Kyle Z. (unregistered) in reply to swedish tard
    Abdiel:
    Talking about send button trigger-happy people, I received this from one of my students a while ago (retyping the mails from memory, I don't really want to go through my mailbox to find them again):

    From: <student> To: <Me> Subject: Assignment

    Hello, I am sending the source code for the C++ programming assignment for tomorrow.

    From: <student> To: <Me> Subject: Re: Assignment

    Sorry, I forgot to attach the file to the first e-mail.

    From: <student> To: <Me> Subject: Re: Re: Assignment

    Now I am really sending the file. Sorry once again.

    Neither of the three mails had any attachments.

    Seems to me that he is trying to gain some time.

    I've already seem students that "forget" the attachment but they don't really have anything to send.

    Them, days later, they come with an excuse like "Sorry, I forgot the attachment that day.. here's my work".

    If it's the case in this history, I can see it's the first time this students tried to do the "trick". Beginners...

    Captcha: appellatio. Joselito's italian parent? (If you live in Brazil you'll understand)

  • The Nerve (unregistered)

    TRWTF has very little to do with the medium (email)--TRWTF is normally standard company policy.

    In a SOFTWARE company, part of the procedure is to fill out PAPER forms around here. I purchased a typewriter on eBay and found some carbon paper at Staples and brought them in one day for 5 minutes of hilarity in filling out forms (I was also tempted to bring in an ashtray and smoke a cigarette as I was doing so). I got a fairly-immediate CND as I was "irritating" my co-workers. As if the guy a couple of cubes over with a hearing problem and a love for the speakerphone was not irritating enough.

  • wtf (unregistered) in reply to Kyle Z.
    Kyle Z.:
    Abdiel:
    From: <student> To: <Me> Subject: Assignment

    Hello, I am sending the source code for the C++ programming assignment for tomorrow.

    ...

    Sorry, I forgot to attach the file to the first e-mail.

    ... Now I am really sending the file. Sorry once again.

    Seems to me that he is trying to gain some time.

    I've already seem students that "forget" the attachment but they don't really have anything to send.

    Why not just have the students keep their work under source control on the school's computers? Then there's no question of "turning in" the work - you grade what's in the repository on the due date. As a side benefit, you can follow their progress, and know where they're having difficulty as they're doing it, which allows you to tailor your lectures to their actualy progress, or to grant extensions if they're actually trying and not getting it. As a side benefit for the student, they learn how to use source control....

    (sending a programming assignment in by email? There's a bonus wtf for today...)

  • (cs) in reply to wtf
    wtf:
    (sending a programming assignment in by email? There's a bonus wtf for today...)

    I'm going for my MSCS right now and I just had to snail mail a "project" for a distance learning class. The name of the course: "Internet and Higher Layer Protocols"

  • kingsnake (unregistered) in reply to The Nerve
    The Nerve:
    TRWTF has very little to do with the medium (email)--TRWTF is normally standard company policy.

    In a SOFTWARE company, part of the procedure is to fill out PAPER forms around here. I purchased a typewriter on eBay and found some carbon paper at Staples and brought them in one day for 5 minutes of hilarity in filling out forms (I was also tempted to bring in an ashtray and smoke a cigarette as I was doing so). I got a fairly-immediate CND as I was "irritating" my co-workers. As if the guy a couple of cubes over with a hearing problem and a love for the speakerphone was not irritating enough.

    At least you were doing work, of a sort. I got bozos shooting foam darts over my head all day long instead doing what they should be at work to do: Work. And when brought up to chain of command, it was blown off. At least your highers care enough to keep the distractions minimized. Of course, the lack of progress on my front may be because my manager's manager is one of the prime instigators ... which is the TRNERWTF. (The real non-email related WTF.)

  • The Nerve (unregistered) in reply to kingsnake
    kingsnake:
    The Nerve:
    TRWTF has very little to do with the medium (email)--TRWTF is normally standard company policy.

    In a SOFTWARE company, part of the procedure is to fill out PAPER forms around here. I purchased a typewriter on eBay and found some carbon paper at Staples and brought them in one day for 5 minutes of hilarity in filling out forms (I was also tempted to bring in an ashtray and smoke a cigarette as I was doing so). I got a fairly-immediate CND as I was "irritating" my co-workers. As if the guy a couple of cubes over with a hearing problem and a love for the speakerphone was not irritating enough.

    At least you were doing work, of a sort. I got bozos shooting foam darts over my head all day long instead doing what they should be at work to do: Work. And when brought up to chain of command, it was blown off. At least your highers care enough to keep the distractions minimized. Of course, the lack of progress on my front may be because my manager's manager is one of the prime instigators ... which is the TRNERWTF. (The real non-email related WTF.)

    I guess shooting darts is one way to pass the working day, and another is burning it posting to thedailywtf. I notice that you have had time to write 6 of your own, kingsnake.

  • Well it's about time (unregistered) in reply to kingsnake
    kingsnake:
    The Nerve:
    TRWTF has very little to do with the medium (email)--TRWTF is normally standard company policy.

    In a SOFTWARE company, part of the procedure is to fill out PAPER forms around here. I purchased a typewriter on eBay and found some carbon paper at Staples and brought them in one day for 5 minutes of hilarity in filling out forms (I was also tempted to bring in an ashtray and smoke a cigarette as I was doing so). I got a fairly-immediate CND as I was "irritating" my co-workers. As if the guy a couple of cubes over with a hearing problem and a love for the speakerphone was not irritating enough.

    At least you were doing work, of a sort. I got bozos shooting foam darts over my head all day long instead doing what they should be at work to do: Work. And when brought up to chain of command, it was blown off. At least your highers care enough to keep the distractions minimized. Of course, the lack of progress on my front may be because my manager's manager is one of the prime instigators ... which is the TRNERWTF. (The real non-email related WTF.)

    Do you have a picture of HITLER on your desk?

  • (cs) in reply to Bus Logic
    Bus Logic:
    Anonimoose:
    Bill Smith's request seems legit. He basically just wants the same thing for his email that he has for his phone - a receptionist. Someone to sort through the junk for him and only bring the important stuff to his attention.

    That's the perk of being president of a company and a necessity if the company is large enough.

    I was a bit surprised by the acerbic response to that e-mail as well. It's not that much of an ask to get people to CC some other person when they send e-mails to the boss and his message didn't seem particularly snarky or anything. Mind you, I loved the last "Oops, forgot the CC carrie" bit.

    I'm sorry, if you say "of an ask", you're already lost. Please get off this site and go find MBA WTF, or whatever site people who say "ask" instead of "question" use for WTF posting.

  • anonymous (unregistered) in reply to Abdiel
    Abdiel:
    From: <student> To: <Me> Subject: Assignment

    Hello, I am sending the source code for the C++ programming assignment for tomorrow.

    From: <student> To: <Me> Subject: Re: Assignment

    Sorry, I forgot to attach the file to the first e-mail.

    From: <student> To: <Me> Subject: Re: Re: Assignment

    Now I am really sending the file. Sorry once again.

    plz email me teh codez

  • kingsnake (unregistered) in reply to The Nerve
    The Nerve:
    I guess shooting darts is one way to pass the working day, and another is burning it posting to thedailywtf. I notice that you have had time to write 6 of your own, kingsnake.

    You try concentrating under those circumstances.

  • (cs) in reply to Abdiel

    Interestingly enough, GMail will stop you from doing this. If the body of an email includes phrases like "I have attached stuff" it will warn you if you try to send it without attaching anything.

    I haven't tried to 'reply all' to eight hundred people in GMail yet, but I hope that it will somehow use bluetooth to smack me upside the head if I do.

  • Anon (unregistered) in reply to blakeyrat
    blakeyrat:
    Bus Logic:
    Anonimoose:
    Bill Smith's request seems legit. He basically just wants the same thing for his email that he has for his phone - a receptionist. Someone to sort through the junk for him and only bring the important stuff to his attention.

    That's the perk of being president of a company and a necessity if the company is large enough.

    I was a bit surprised by the acerbic response to that e-mail as well. It's not that much of an ask to get people to CC some other person when they send e-mails to the boss and his message didn't seem particularly snarky or anything. Mind you, I loved the last "Oops, forgot the CC carrie" bit.

    I'm sorry, if you say "of an ask", you're already lost. Please get off this site and go find MBA WTF, or whatever site people who say "ask" instead of "question" use for WTF posting.

    I don't think "question" is the right word to substitute for "ask" in this case. He wasn't asking a question, he was making a request.

  • Some Kid (unregistered) in reply to IT Girl
    IT Girl:
    Someone You Know:
    The Internet's not cables.

    It's a series of tubes.

    (Yeah, yeah. Someone had to do it.)

    It's not tubes either and it's not in the walls, (looks up using a sweeping hand motion). The internet is "everywhere" (said with awe).

    Don't you know anything? :)

    Like God? O_O

  • The Nerve (unregistered) in reply to kingsnake
    kingsnake:
    You try concentrating under those circumstances.

    No blame for you. However, the dead time I've been subjected to (Traffic Jam Development Methods) have led me to become very well acquainted with the articles on this site. So much so, that I know that the problem you are reporting http://thedailywtf.com/Articles/Lyle-Can-Do-Anything-Better-Than-You.aspx]has already been addressed.

    I would put the link up, but apparently WTF thinks a link back to its own website is spam.

  • fnord (unregistered) in reply to Anon

    While "question" may not be the right word to use, the phrase "too much of an ask to get people" is just so much marketing-speak, where they can't be bothered to use the proper words to form sentences. Instead, they could have said "too much to ask from people".

  • Mark J. (unregistered) in reply to Abdiel
    Abdiel:
    Talking about send button trigger-happy people, I received this from one of my students a while ago (retyping the mails from memory, I don't really want to go through my mailbox to find them again):

    From: <student> To: <Me> Subject: Assignment

    Hello, I am sending the source code for the C++ programming assignment for tomorrow.

    From: <student> To: <Me> Subject: Re: Assignment

    Sorry, I forgot to attach the file to the first e-mail.

    From: <student> To: <Me> Subject: Re: Re: Assignment

    Now I am really sending the file. Sorry once again.

    Neither of the three mails had any attachments.

    Did you give that student a failing grade?

  • Mark J. (unregistered) in reply to Anon
    Anon:
    From: Joe Miller Sent: Thursday, August 5, 2010 9:40 AM To: Bill Smith; All Users Cc: Carrie Jones.

    Hey Bill,

    Remember what we were discussing last weekend over that round of golf. Yeah, I completely agree with your assessment that Carrie would be "up for it" and "wouldn't sue" and could be trusted to not "tell your wife". You should totally go for it man. She's hot.

    P.S. You might want to talk to your doctor about that rash you were complaining about before hand. Nothing will put a gal off quicker than red bumps "down there".

    Joe Miller, MBA

    Problem solved.

    Did Joe Miller, MBA have a problem with being employed? If so, this should definitely take care of it. CAPTCHA: transverbero - a male transitive verb?

  • þ¢ÃƒÆ’à (unregistered) in reply to Tim Rowe
    Tim Rowe:
    What's with the page design? I have a fairly large font set in my browser because my eyesight isn't great, and the text of the emails goes marching off the right of the page and falls off, instead of wrapping. It looks as if there's a WTF in The Daily WTFs web design.
    That's web development with BobX for you...
  • chaos-engineer (unregistered)

    To: Bill Smith; All Users Cc: Carrie Jones.

    TRWTF is that Carrie Jones isn't on the "All Users" mailing list.

  • Some Guy (unregistered)

    I love mailing lists.

    Every now and again, perfectly legitimate posts get a reply along the lines of "please stop emailing me".

    No matter how many hoops you make someone jump through to get on to a mailing list, there's always siomeone who will immediately forget they signed up, and start complaining that they're getting email.

  • Sam (unregistered) in reply to Bus Logic

    It's not that much of an ask to get people to CC some other person when they send e-mails to the boss.

    Sure it is. If he wants all his emails to go to Carrie, .forward is his friend. Or just give Carrie access to his inbox. There are plenty of ways of arranging to have all his emails go via his secretary without asking everyone he ever deals with to remember to copy her.

    If it's private, don't send it to his corporate email.

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