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Admin
Admin
What the heck kind of f*cked up phone switch has you dial 8, then 1 to dial back into your OWN office?
Admin
Admin
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<ignore>Installation of Vereor is complete.
Admin
Admin
This is why you have such high turnover. You need to make things easier for the users. I've done some of the same programs, including one that shuts down the user's PC (I was the office hero after that one). The difference is between my solution and yours, I created a front-end for all of the programs using Visual Basic for Excel. So the users just have to load up a spreadsheet, activate unsigned macros, and then select which function that they would like to use. Heck, one of our clients (who was a potential client at the time) was doing an on-site visit, and happened to see one of my fellow employees using the spreadsheet. They liked it so much, we gave it to him for free, and that became the tipping point for purchasing our solutions over our main competitor.
Of course, to be sneaky and make things harder for them to coping and distributing what was an internal tool only, I remoted in to each of their user's PC's, and installed the macros in their Personal.XLS file. The spreadsheet is now just a dummy front-end that calls Personal.XLS. This way we are protected from anyone else getting the tools, as it's a hidden spreadsheet, and not easily transferable.
Admin
One thing that is a side-WTF for this story: Jessica's handling of the new employee's questions.
If I ask you to give me the path to some code, would you give me the full path? Or would you give me part of it?
Most of the people I worked with at my last job tended to just assume that the brand new guy would just magically know where things were so they could just truncate paths when they would tell me where to look for things. Or they would provide flat out wrong information.
Combine this with a codebase that was worthy of Codethulu and... you get the point.
Anyway, yes, this story is a WTF but Jessica should realize that new employees aren't going to know to dial 8 then 1 THEN the fricking number to get anywhere.
Admin
Processes are meant to make successful actions repeatable. So that an organization does not have to rely on the heroics of individuals. In this case, Jessica was the hero/villian. The process failed. The ability to successfully implement a printer installation is not repeatable without Jessica, who should be regulated to receptionist except she has 'personal problems.'
Admin
Right. The real WTF is a new employee not knowing how to use his employer's non-standard phone system. (Non-standard because 99.9% of the phones in US businesses typically use '9' to access an outside line, not '8'.) Also, the new employee should have obviously known (via osmosis, perhaps?) that calling the support line across the same office space would require a '1' long-distance prefix.
The real WTF is the idiot who tries to pretend he's smart and instead ends up showing what a dolt he is.
Admin
I believe it was with VNC that I did that. Since I had the window at maximum (not full screen) it started creating a very fun tunnel.
Admin
Here we use a tool called GoverLAN. It does everything : -Remote control for NT4, nt server, 2K, XP, Vista, 2k3 (doesn't work with 98 and <) with Chat possibility -Remote access to running processes -Remote access to add/remove programs -Remote access to services -Logoff user, restart, reboot, lock -Scope actions -> allow to do stuff on multiple computers at once, let it be installing programs, running scripts, you can do anything and even run it as administrator -List every computers and users in an active directory
and that's just the functions I use
Admin
Who's the retard, already? YHBT (T), HAND.
Admin
Admin
I've worked for the Federal Government in the Civil Service (though I no longer do) and, yes, there's a lot of annoying red tape and seemingly extraneous procedure but, as I pointed out in a previous comment, there may be a not necessarily obvious reason for that annoying red tape and seemingly extraneous procedure.
As a governmental agency, there is (and should be) a lot of oversight and accountability. If there isn't, then the taxpayers and the legislators get upset about government "waste, fraud, and abuse".
I've worked with a few duds, to be sure, including one whose sole occupation seemed to be administering his Boy Scout troop to the exclusion of any actual useful work, and a two or three who were "retired in place", just serving out their time.
But, surprisingly (or not), the duds and losers have been the exception, rather than the rule, in my experience. I've also worked with a number of intelligent, innovative, and motivated co-workers in Civil Service -- folks who are doing their best to actually serve the public, often working long hours and weekends -- that I'll put up against anyone in the private sector.
Admin
Sorry L, you aren't first this time >_< Maybe you should spend more time worrying about Kira than being first on this oh so funny blog!
Admin
JHC... you must be ancient (like me) to have thought of that!
Admin
Oddly enough, last I heard Tommy was working in software dev in the Pacific NW somewhere. That may well have been him...
http://www.tutone.com/main2.html
you may need to click on bios.
captcha = acsi (or 61 63 73 69 I suppose)
Admin
Or a Family Guy fan...
Admin
And yet you'd be amazed at how many people find "cd.." to be extreamly profound. I've absoultely amazed users with "programs" like
cd c:\progra~1\foo foo.exe
Not everyone computer user is a programmer, after all.
That being said... When are raising your mentally disabled children - as I am raising mine - please drop me a line and let me know how the colloquial use of the word "retard" strikes your ears.
Admin
If at first you don't success, try, try again. And then retry. And reboot a few times just to make sure.
Admin
To be fair, I am 100% with you on your basic point - that bureaucracy is very often there for a good reason, even if you don't realise it. But that is just not the feel I got from this story. The feeling was very much that Jessica and co failed to make even the slightest effort to help the new guy on his first day. Even when she gave Ben her own phone number to make the support call to her phone, she failed multiple times to provide the new hire with the full information he needed to actually make the call. That's not being bureaucratic, it's being downright unhelpful and disruptive.
So I do agree with you that bureaucracy is not just about making people's lives harder but I still think that in this office, Jessica and co have a lot more to answer for than just following procedure.
Admin
The process also provides documentation, so next time somebody asks the question, "How do I/We accomplish <X>?" the answer is already known and doesn't need to be reinvented. Therefore, I think process can improve efficiency.
Admin
I'm not going to lie - I only look in the comments to see if TopCod3r has posted anything, and consequently to see some people unknowingly get trolled.
I think he is doing good since he consistently puts out good remarks without making it too obvious to those who aren't aware of him.
BTW - http://www.danstheman.com/Jenny.htm
Admin
You sound retarded.
Admin
This sounds like a relatively complicated program to me, because changing the working directory of your own program would not help. You would actually have to change the directory of the parent shell process. Is this even possible under Windows? SetCurrentDirectory and _chdir/_wchdir work for the current process only.
Iirc, cd is usually implemented directly in the shell.
Admin
Thanks for your input. Do you care to elaborate on that?
Admin
Jenny wanted him to call her so that the stats on calls through the support number would include his request. How else could she justify her job?
Our support guys prefer to remote in because the have their notes at their desk, and quick access to information they may need to solve my problem. I've seen them copy and paste file paths, registration keys for site licenses, etc. from their notes. Plus, they can work on something else while my computer reboots. All of which are less convenient if they are at my desk and my login.
Admin
Jessica? Is that you?
Admin
Admin
Thank you for the Amen...
Admin
Admin
Admin
We don't know how busy Jessica was or what else was going on in the office at the time. As the lead tech, she might've been fighting seven other fires that Ben would have known nothing about. Or she may have perceived (rightly or wrongly) a bit of "attitude" on Ben's part.
I do know that whenever I'm faced with a new phone system, the first thing I generally ask when I need to use it is "how do I get an outside line?" since I know that not all systems are the same (ours, for example, requires you to press '8', not '9', and also requires an access code for long distance) so it strikes me as if there's some amount of shared cluelessness (not at all surprising on the first day on the job).
Admin
I don't think Jessica was fighting fires... she did answer the phone when Ben finally got through after all. If she was THAT busy, I would imagine she would let it go to voicemail. Also, if she was THAT busy, telling Ben what he needed to know to dial the phone the FIRST time would have saved both of them like, what, 45 minutes of frustration?
Admin
Admin
Plz to send the codez!
Admin
No one will be surprised by this, I guess, but I don't think "retard" was used perfectly (or even appropriately) in this context. Our friend itzfritz is using "retarded" as a synonym for "stupid" AND making some very infantilizing, demeaning comments about how to treat people who are perceived to be retarded. (Somewhere in all of this they were snipped. If anyone wonders I'm referring to "he gets a big smile and says they are working perfectly"=="nod and smile at the retard")
Retarded is not a synonym for stupid. Retard people are not "stupid" in the same way that quadriplegics are not weak.
Look, I know this is all in fun. I strongly suspect that itzfritz (although I’ve probably never him) isn’t really going to infantilize and demean the mentally disabled. I just want to make a point about how we – and I am definitely guilty of this myself – sometimes use words thoughtlessly, in ways that do demean others.
Admin
I wrote a program (mkdirNOTrandom.exe) that makes a directory using a random string and converting it to "UR_a_iD10t" Do you folks have any idea on how I could market this amazing application? And why didn't I think of cutting and pasting code from this site?!?
I also wrote ud4.exe but am having trouble scaling it down, perhaps the TopCod3r could give me some goood codz to cut and paste.
...then again, nah.
Hey, keep us posted on your amazing career FL0pCod3r!
Admin
Is it only me, or did you ask yourselves, too why Jessica did not remote into Michael's machine?
Admin
Hi C. F. Martin,
I'm not sure I understand the purpose of your mkdirNOTrandom.exe, maybe you are making a joke? I didn't cut and paste the code from this site, but as I often do, I did re-use portions of code that was posted on this site. I recommend googling "code re-use" and read something about that topic, and maybe it can become more clear for you.
I wrote ud4.exe as well, but in my post I stopped after ud3.exe because everyone got the idea, except you maybe. I can't provide you with the code because I signed an NDA when I was hired.
I don't know why you called me FL0pCod3r, maybe you are frustrated because software development is an intimidating career for someone just starting out. I recommend picking up a book and start working on a Microsoft Certification, that will help you get on the path to a good career in IT.
Admin
Am I the only one who's reminded of old raycasting games when looking at that picture of the hall of filing cabinets?
Admin
So...., they are stupid? Because I arm-wrestled a quadriplegic before and he was pretty weak.
But in all actuality, yes retarded people are stupid. The only difference is that they are unable to learn past a certain point. They have lower IQ's than morons and idiots (both of which have concrete definitions and technically, shouldn't be used any more than "retarded" to insult someone who said something stupid).
So please, stop feeling insulted on behalf of other people. It only makes you look pompous. Now, if you are retarded, then please be offended all you want.
Admin
Well it certainly explains why the had to do everything by phone and remotely. Apparently 3 feet is long distance in their office.
Admin
Get off your high horse already. If you post something like the first part, going after the offender saying, "You have mentally disabled children, hear people call them retdards, and see how you like it..." then you openly admit to being guilty of the same thing yourself. I smell a steaming pile of hypocracy steaming in the snow...
And yes, "retarded" isn't a dictionary synonym for "stupid" but it is one in society just like how "gay" is a synonym for "stupid", "unfair", and "unpleasant".
The bottom line is that we have so much slang nowadays that 1 word can mean 30 different things and chances are it's going to offend someone. It's all of this uptight PC bullcrap that Christians and politicians invented so that "everyone would be a winner". Every little thing around us will offend someone, whether it be religious, ethnic background, physical problem, blah blah blah.
GET OVER IT AND MOVE ON!
And don't even try to make an argument for the n-word to only mean one type of people...
Admin
Thanks for setting that straight.
Admin
Hi back,
In my long and non-intimidating career as a programmer, I have met people like the one you pretend to be. I remember one guy in particular at BankOne who wrote an entire enterprise solution for copying a file from one place to another. This guy had an answer for everything. You said something and he topped it by making an inane comment on how brilliant he was. I'm sure that we will read about him going postal someday.
I congratulate you one being able to channel one of the biggest $favorite_orifice_plural I have had the displeasure of supervising. And props to you for catching me with your trolling. (Won't happen again). Real guys like that can indeed be frustrating and while I thought you were serious I was suitably frustrated. Perhaps I will play the Id-10-T today. Congrats.
captcha = TEGO (somehow fitting)
Admin
Again TopCod3r, this illustrates the benefits of using Excel over command line options. As I am sure Mr. C.F.Martin can understand, it's much simpler for the users to have a drop-down box in Excel to indicate the number of directories to move vs. having to remember obscure command line options. Also, if I were to do a random directory creator, I would give the users the option to use the single randomized name, or the double-randomization that I use for my password spreadsheets.
Admin
Reminds me of working for UCSD. I'll never work for the government again. Never.
Admin
I should have made some popcorn to enjoy the fight.
Admin
The first rule of enjoying Top Cod3r's posts is that you don't talk about enjoying Top Cod3r's Posts. You're going to ruin it. Freakin usitas.