Recent Feature Articles

May 2013

Servers Wild

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Victor’s first task of the day was basic maintenance, applying OS patches and security updates to the staging servers under his wing.  If nothing blew up after a day, he’d proceed to their production counterparts. The routine for each staging server update began with a blanket email notification to developers. If no one objected after 15 minutes, he’d install the patches and reboot.

Light from the rising sun had just started to glint off the herd of skyscrapers outside Victor’s window. That early in the morning, most of the people who might whine about needing five more minutes were crawling along the interstate or idling in an eight Hummer-deep Starbucks drive-thru. His first several updates completed without a hitch. Victor grabbed a quick cup of breakroom coffee during one of the reboot windows. Any time things went this smoothly, it sent his Murphy-sense tingling, but he forced himself to walk slowly and bask in the early-day calm.


Classic WTF: Top Entries of OMGWTF Part 1

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To help inspire you to enter something great in the Second Olympiad of Misguided Geeks on The Daily WTF, here's the top entries from the first time we did this.


Readers’ Choice: Entry #100175 (Ivan Milyakov's OMG!OCRCAL)

With nearly 30% of the vote (and that’s after filtering for duplicates, such as Mr. 156.34.232.142’s 183 votes) the OMG!OCRCAL was clearly the readers’ choice. And how couldn’t it be with an English-based configuration file and a horrid OCR-based input?


Classic WTF: Effective Immediately

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It's Memorial Day here in the US, giving us the day off, so here's a Classic WTF to tide you over until tomorrow.


Photo Credit: sparktography @ FlickrEvery job has its quirks. That’s what Kirk reassuringly told himself on his first day of work after meeting the company’s most egregious quirk, The Colonel. Kirk wasn’t quite sure if the impeccably-dressed man’s gruff introduction – which solely consisted of looking Kirk up, then down, then up again, and scoffing “that’s a pretty sad excuse for a Double Windsor” – was in jest or contempt, so he stuck with a the more palatable label of quirky. Fortunately, by the time Kirk realized that deranged was much more appropriate than quirky, he knew that he’d never have to personally work with The Colonel: the chain-of-command simply wouldn’t allow for it.


Bogotesting, Amazing Local Talent, and More Support Stories

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Bogotesting - Submitted by Theo
I was helping a teammate debug an issue today, and I found myself at a loss when perusing the entry for the bug in our issue tracker. I present to you, Bogotesting:

Test Set: Negative Test Case 1337
Test: Bang around on keyboard in all areas of the application
Run: 11-17 till 12-01

The Firing Offense

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Egon was fortunate enough to land a front-line support job fresh out of college, but he didn’t enjoy a single minute of it. He continued to slog thru the seven circles of Helldesk for about a year until he found an opportunity to move on. An opening at nearby WTF University’s Electronic Engineering department needed to be filled by a well-rounded IT guy. Egon didn’t think he had much of a chance to land the job, but desperation made him try.

The head of the Engineering department, Bill, invited Egon in for an interview. “I’m not going to lie to you,” Bill said. “We don’t have anyone to keep our computer systems running right now since the last guy left on a ‘Mission’ to South America. We’re in a bind here so if you know the difference between a computer chip and a potato chip, you’re qualified enough.” The interview didn’t get any harder. He explained to Bill what knowledge he had and asked what the workload and hours would be like. “Oh, I don’t know. We don’t care what hours you work as long as you’re available if we need you. If nothing is going wrong with the computers, feel free to make yourself at home in our lab and do some ‘research’ of your own. Would you be able to start next week?”


Kilobits and Drillbits

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Kristian stood on the deck of the USS Marianas, the sun in his face. The Marianas and her sister ship, the USS Abyssal Explorer, were a two-boat exploration team, scouring the Atlantic for oil deposits not yet tapped by offshore rigs. The sea rolled beneath him, far calmer than it had been the day before. It was a perfect day off the coast of Brazil in the south Atlantic.

So perfect, the satellite connection would be five by five to download all those patches that the Marianas urgently needed.


Speak No Evil, Pat

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It was with a great deal of enthusiasm that Pat, fresh out of college, joined Multinational Bank. Their technology division was the pride of the financial industry, and the on-boarding session Pat received did not disappoint: he was treated to a full day of slideshows on compliance, whistle-blowing, and, most importantly, ethics.

When on-boarding was complete, Pat's first port of call was one of the bank's many conference rooms. His team was in the process of taking over a project from a remote office via a flurry of emails and conference calls. These were simpler times, before Cisco's robust line of telepresence solutions. If the bank had deployed videoconferencing, as they would a few years later, Pat's story might have turned out very differently.


Fire Rescue, Troubled Widgets, and Other Support Stories

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The company that Karl J. works for recently signed a contract with a big North American corporation and everybody’s really excited at the prospect. Practically overnight, their flagship product - a platform-as-a-service solution – would gain a boost of about 40,000 users and an accompanying in-stream of cash too.

But there was one detail that made everybody, well mostly management, feeling nervous: their client insisted on having 24/7 support. But, you know what? That’s OK! Karl’s employer hired a 3rd party agency to do the grunt work of front-line support and escalate non-trivial issues when they would arise, around the clock.


Cheaters Never Prosper

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"That's quite an impressive resume, Fred," Avi said. The phone interview had gone well so far; among the several hundred applicants for Senior Developer at BigBoxCo, Fred's qualifications put him among the top five Avi had spoken to. Fred himself was amiable, if slightly over-confident.

"Thanks, Avi," Fred replied. "I hope I have what you're looking for."


Trust Your Instincts

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I'm not looking for a new job, but a head-hunter called (from a five year old resume) with a position that sounded pin point perfect. Since there is nothing going on at work, I thought I'd check it out.

At the interview, I met some mid and senior level developers, and the team lead. They asked the usual technical, problem solving and how-would-you-x type of questions. I answered fairly well, and established a decent rapport while trading war stories. They seemed to feel the same way, as they grabbed the manager to chat with me afterward.


Slacking Off

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“It’s a small, dynamic company.” “We’re growing, and growing fast!” “Our agile team needs some strong management, and we think you’re right for the job.” “Your paycheck is going to be so large Ed McMahon will deliver it.”

Michael had heard this pitch before, but this time, he decided to take the position. The IT director, Lisa, had her head on straight and a clear vision for what she wanted from Michael and his new team. Those eight developers and eight testers had languished without any meaningful oversight for the better part of a year. The result: a team behind schedule, over budget, and the best developers fleeing for better prospects.