• (cs) in reply to Me
    Anonymous:
    Jojosh_the_Pi:
    GoatCheez:
    Anonymous:
    I can't tell if you "asymmetric" guys are stupid or playing that way... the upload and download speeds are THE SAME. The upload speed is numerically larger because the upload file is 4x the size.


    Umm.... No.



    Perhaps it's safe to say he's being funny?


    How? As in funny haha or funny weirdo?

    If he's funny haha, please let me in on the joke.


    Amendment:  he's trying to be funny.  The helium one was better.
  • (cs) in reply to Jojosh_the_Pi
    Jojosh_the_Pi:
    GoatCheez:
    Anonymous:
    I can't tell if you "asymmetric" guys are stupid or playing that way... the upload and download speeds are THE SAME. The upload speed is numerically larger because the upload file is 4x the size.


    Umm.... No.



    Perhaps it's safe to say he's being funny?

    That  much we can be sure of.  However, I'm not convinced that he's being facetious!
  • Annonymous (unregistered)

    There is a simple solution to this. Instead of uploading from point A to point B, travel to point B (take a plane if necessary) and download it from there!!!!

     

  • (cs) in reply to Forgottenlord
    Anonymous:

    GoatCheez:
    The true WTF is that Carl was the first one in the chain of knowledge that knew upload speeds are almost always slower than download speeds on any broadband connection. WTF.

    For the record (and I know I'm going to get hounded by this), I'm a Software Engineering student, and I didn't know that.  Could I have suspected it, I actually did, done a bit of research to figure it out, probably.  However, not all Engineers are willing to go to that trouble nor are all Engineers in all fields going to be able to extrapolate to come to that assumption - partly because their base knowledge might not be so good.

    And if you think that was bad, my first year Physics course, I was grouped together with two girls in the lab, we were all Engineers, and I was the only one comfortable with computers.  They're both still in Engineering - one's even in Computer Engineering.

    Were they hot?

  • resharper (unregistered)

    Oh my god, these VB programmers will never learn anything more than an If Then Else construct.

  • Forgottenlord (unregistered) in reply to Digitalbath
    Digitalbath:
    Anonymous:

    GoatCheez:
    The true WTF is that Carl was the first one in the chain of knowledge that knew upload speeds are almost always slower than download speeds on any broadband connection. WTF.

    For the record (and I know I'm going to get hounded by this), I'm a Software Engineering student, and I didn't know that.  Could I have suspected it, I actually did, done a bit of research to figure it out, probably.  However, not all Engineers are willing to go to that trouble nor are all Engineers in all fields going to be able to extrapolate to come to that assumption - partly because their base knowledge might not be so good.

    And if you think that was bad, my first year Physics course, I was grouped together with two girls in the lab, we were all Engineers, and I was the only one comfortable with computers.  They're both still in Engineering - one's even in Computer Engineering.

    Were they hot?

    By my low standards (and I mean loooooow), one was.  The one that didn't go into Comp Eng, that is.

  • (cs) in reply to Forgottenlord
    Anonymous:
    GoatCheez:
    The true WTF is that Carl was the first one in the chain of knowledge that knew upload speeds are almost always slower than download speeds on any broadband connection. WTF.

    For the record (and I know I'm going to get hounded by this), I'm a Software Engineering student, and I didn't know that.  Could I have suspected it, I actually did, done a bit of research to figure it out, probably.  However, not all Engineers are willing to go to that trouble nor are all Engineers in all fields going to be able to extrapolate to come to that assumption - partly because their base knowledge might not be so good.

    Research?  Who knew?  I did not know that a dictionary is a research tool.

    When you know the definition of the term, the answer is obvious.

    Sincerely,

    Gene Wirchenko

  • (cs) in reply to Gene Wirchenko
    Gene Wirchenko:
    Anonymous:
    GoatCheez:
    The true WTF is that Carl was the first one in the chain of knowledge that knew upload speeds are almost always slower than download speeds on any broadband connection. WTF.

    For the record (and I know I'm going to get hounded by this), I'm a Software Engineering student, and I didn't know that.  Could I have suspected it, I actually did, done a bit of research to figure it out, probably.  However, not all Engineers are willing to go to that trouble nor are all Engineers in all fields going to be able to extrapolate to come to that assumption - partly because their base knowledge might not be so good.

    Research?  Who knew?  I did not know that a dictionary is a research tool.

    When you know the definition of the term, the answer is obvious.

    Sincerely,

    Gene Wirchenko

    A dictionary is a research tool.  Maybe you should find out why.

  • (cs) in reply to Forgottenlord
    Anonymous:
    Digitalbath:
    Anonymous:

    GoatCheez:
    The true WTF is that Carl was the first one in the chain of knowledge that knew upload speeds are almost always slower than download speeds on any broadband connection. WTF.

    For the record (and I know I'm going to get hounded by this), I'm a Software Engineering student, and I didn't know that.  Could I have suspected it, I actually did, done a bit of research to figure it out, probably.  However, not all Engineers are willing to go to that trouble nor are all Engineers in all fields going to be able to extrapolate to come to that assumption - partly because their base knowledge might not be so good.

    And if you think that was bad, my first year Physics course, I was grouped together with two girls in the lab, we were all Engineers, and I was the only one comfortable with computers.  They're both still in Engineering - one's even in Computer Engineering.

    Were they hot?

    By my low standards (and I mean loooooow), one was.  The one that didn't go into Comp Eng, that is.

    Ah, well that's not surprising.  I am glad to hear that you have low standards, though.  Is there any other way to go through college than with low standards?  I think not.

  • (cs) in reply to Digitalbath
    Digitalbath:
    Gene Wirchenko:
    Anonymous:
    GoatCheez:
    The true WTF is that Carl was the first one in the chain of knowledge that knew upload speeds are almost always slower than download speeds on any broadband connection. WTF.

    For the record (and I know I'm going to get hounded by this), I'm a Software Engineering student, and I didn't know that.  Could I have suspected it, I actually did, done a bit of research to figure it out, probably.  However, not all Engineers are willing to go to that trouble nor are all Engineers in all fields going to be able to extrapolate to come to that assumption - partly because their base knowledge might not be so good.

    Research?  Who knew?  I did not know that a dictionary is a research tool.

    When you know the definition of the term, the answer is obvious.

    Sincerely,

    Gene Wirchenko

    A dictionary is a research tool.  Maybe you should find out why.



    ok, ok, ok
  • Percival S. A. Person (unregistered)

    This WTF seems a little contrived. A user that is technical enough to realize that this problem occurs only on sites with ADSL, as opposed to plain old DSL, or cable, or sites with a dedicated connection, would instantly realize (or at least while typing wout the word asymmetric) that that is where the problem lies.

    Maybe the WTF inbox was a little on the empty side today, and some content needed to be generated to keep the 'fans' coming?

  • PessiMister (unregistered) in reply to DGM
    Anonymous:
    Anonymous:
    Unfortunately this sounds very fake. Slow news day?


    Never worked in the ISP biz, have you?


    I don't remember seeing/hearing people actually go out of their way to write "asymmetric" instead of "A" in such a situation. Most people don't know/care what the A or any other letter in ADSL stands for. My gut feeling says this story is fake (or perhaps the A was spelled out when the story was put up on the site to make it more obvious).
  • (cs) in reply to Percival S. A. Person
    Anonymous:
    This WTF seems a little contrived. A user that is technical enough to realize that this problem occurs only on sites with ADSL, as opposed to plain old DSL, or cable, or sites with a dedicated connection, would instantly realize (or at least while typing wout the word asymmetric) that that is where the problem lies.


    Having done time in tech support, I've discovered that there are a lot of very intelligent people who are very ignorant in certain areas. The solution is simply to educate them, not to belittle or berate them. Take the time to explain, to the user's satisfaction, what they need to know, and they'll appreciate you (and, by extension, your company). Even better, they'll get some confidence in figuring out these kinds of problems, and will probably need less tech support in the future.


  • Kluminotty (unregistered) in reply to PessiMister
    Anonymous:
    Anonymous:
    Anonymous:
    Unfortunately this sounds very fake. Slow news day?


    Never worked in the ISP biz, have you?


    I don't remember seeing/hearing people actually go out of their way to write "asymmetric" instead of "A" in such a situation. Most people don't know/care what the A or any other letter in ADSL stands for. My gut feeling says this story is fake (or perhaps the A was spelled out when the story was put up on the site to make it more obvious).


    I worked with DGM at the old ISP biz, and let me tell you. Those customers somehow defy modern laws of physics. . . I had one computer I fixed where someone could not get their USB working correctly. I went there and come to find out, they were plugging the USB into the LAN jack. . . . surprisingly it fits. . . . who knew.

  • dmdietz (unregistered) in reply to Rank Amateur
    Rank Amateur:

    Let me explain this in way you understand: You see, when you upload, the computer has to push the bits upward, and let me tell you, when you're talking millions of bits, it gets heavy. When you download, the bits just fall by gravity, so it's much faster (we provided you with some remarkable cushioning functions that prevent damage to your data).

    Non-ADSL? They use helium. That's why it's more expensive.

    --Rank



    <customer>Wow, just elementary physics!?  I get it!</customer>

    Best post today!
  • (cs) in reply to Kluminotty
    Anonymous:
    Anonymous:
    Anonymous:
    Anonymous:
    Unfortunately this sounds very fake. Slow news day?


    Never worked in the ISP biz, have you?


    I don't remember seeing/hearing people actually go out of their way to write "asymmetric" instead of "A" in such a situation. Most people don't know/care what the A or any other letter in ADSL stands for. My gut feeling says this story is fake (or perhaps the A was spelled out when the story was put up on the site to make it more obvious).


    I worked with DGM at the old ISP biz, and let me tell you. Those customers somehow defy modern laws of physics. . . I had one computer I fixed where someone could not get their USB working correctly. I went there and come to find out, they were plugging the USB into the LAN jack. . . . surprisingly it fits. . . . who knew.



    I'm not surprised that happened, yet I continue to be surprised at the level of stupidity needed to think something like that would actually work. To my knowledge, all plugs of any form, will always fit somewhat snugly into the socket that it was designed to fit into. They make sockets different shapes for the very reason of preventing the wrong plug from being inserted. Yet, somehow, some people are so RETARDED, that they think the appliance will work even though the plug-socket fit is anything but snug. It is for this very reason that I think breeding should be a privledge that only those who are not completely retarded should enjoy. In fact, I would go so far as to make it a law. It's unfortunate though, that the overwhelming majority of people would fall into my category of completely retarded, so they would never go for such a thing.... I can still dream though....
  • (cs) in reply to Rank Amateur

    Customer: "That's bullsh*t!  I just looked at the back of my computer and that blue cord is running straight sideways!  Who are you trying to jerk around here!?!?!  I'm not just some low rent rube that just fell off the effin Tomato Truck you know!"

     

     

  • (cs)

    <FONT style="BACKGROUND-COLOR: #ffff00" face=Garamond color=#0000ff size=5>Tell the customer about "quantum flux" and about "Schrodinger's cat".</FONT>

    <FONT style="BACKGROUND-COLOR: #ffff00" face=Garamond color=#0000ff size=5>Also, the fact that if you are actually timing those pesky uploads, they will always be slower due to "red shift" (the data is moving away from you).  Of course, the downloads are faster!!! Because downloads are moving towards you and are shifted towards the "blue end" of the spectrum.  </FONT>

    <FONT style="BACKGROUND-COLOR: #ffff00" face=Garamond color=#0000ff size=5>Taking "Relativity" into consideration, the speed of uploads and downloads are essentially the same. Can't argue with physics! ;-P</FONT>

    <FONT style="BACKGROUND-COLOR: #ffff00" face=Garamond color=#0000ff size=5></FONT> 

  • Mickey F (unregistered) in reply to Drum D.
    Anonymous:
    How horrible is it to lose a contract because the shit-stupid customer has not the slightest knowledge about the technology he uses.
    This ticket should have been sent to the CTO/CIO of the customer with the proposal to fire the idiot who raised it.

    Uh, That would have been the CEO...?

  • (cs) in reply to Kluminotty

    Heh - working in Tech Support sucks (I did it for almost 10 years back in the 80's-90's).

    My favorite? Some lady (a travel agent) called in to report her ticket printer wasn't working. After going through all of the usual trouble-shooting steps, we finally sent a tech out to fix it.

    The problem? A nearby plant had been caught up in the stock under the printer. A leaf was visibly sticking out behind the roller at the top of the printer. Somehow she had neglected to mention this particular aspect of the situation.

    I repeat: working in Tech Support sucks.

  • (cs) in reply to Colin
    Anonymous:


    So out of Carl's entire company (that is presumably technical oriented) had no clue what ADSL is?  Furthermore, no one could make the extrapolation that if only ADSL customers having problems then it might be the fact that they are ADSL customers?  Heck, no one in the entire company has ever had ADSL and knows the up and down speeds are different?

    Not even the engineers?



    Honestly, I think it's more likely that he was the first one to see it without enough pull to pass it on to someone else.  Would YOU like to try to explain, to one of your biggest clients, that they are clueless?

    Not a fun day.
  • DGM (unregistered) in reply to PessiMister
    Anonymous:
    Anonymous:
    Anonymous:
    Unfortunately this sounds very fake. Slow news day?


    Never worked in the ISP biz, have you?


    I don't remember seeing/hearing people actually go out of their way to write "asymmetric" instead of "A" in such a situation. Most people don't know/care what the A or any other letter in ADSL stands for. My gut feeling says this story is fake (or perhaps the A was spelled out when the story was put up on the site to make it more obvious).


    From what i see, this isn't the first ticket generated on this issue, and so the customer was probably using the terms explained to them the first time, without bothering to understand what they were told before.

    Which reminds me... why does my car go slower in reverse than in forward?  Someone needs to fix that.
  • JoeBloggs (unregistered) in reply to Kluminotty
    Anonymous:
    . . . I had one computer I fixed where someone could not get their USB working correctly. I went there and come to find out, they were plugging the USB into the LAN jack. . . . surprisingly it fits. . . . who knew.

    Dammit, you made me have to go and check. :-)

  • Kluminotty (unregistered) in reply to DGM

    Well my real WTF happens on a daily basis. I am currently the web application designer, network tech, and systems tech at a Alternative Medicine Mom & Pop shop who thinks the internet will generate them millions overnight. . . Took forever to explain to them we could not host in house because we had DSL, but they still do not understand the difference between upload/download. . . .  Controlling the router is in my favor though, so when they come across with stupid tech questions. I just go in and slow their speed down to about 56K for the rest of the day. Then when asked, I just say oh the internet traffic is high today and congested like traffic on a road.

  • Kluminotty (unregistered) in reply to JoeBloggs
    Anonymous:
    Anonymous:
    . . . I had one computer I fixed where someone could not get their USB working correctly. I went there and come to find out, they were plugging the USB into the LAN jack. . . . surprisingly it fits. . . . who knew.

    Dammit, you made me have to go and check. :-)



    fits don't it :P . . . . . I was shocked as well.

  • Ickster (unregistered) in reply to LizardFoot

    Given that the solution is clear as day in the ticket, I'd lay even money that the tech knew exactly what the problem was, but was stuck with an idiot customer who refused to believe a lowly Help Desk troll could know anything.

    I know I've been in that position in the past, and have eventually written an similar ticket just so the customer would get a call from someone they viewed with more credibility. Most of the engineers recognized those kinds of tickets when they got them.

  • JoeBloggs (unregistered) in reply to GoatCheez
    GoatCheez:
    I'm not surprised that happened, yet I continue to be surprised at the level of stupidity needed to think something like that would actually work. To my knowledge, all plugs of any form, will always fit somewhat snugly into the socket that it was designed to fit into. They make sockets different shapes for the very reason of preventing the wrong plug from being inserted. Yet, somehow, some people are so RETARDED, that they think the appliance will work even though the plug-socket fit is anything but snug.

    USB into RJ-45 is a surprisingly good fit. The widths are the same, and the contacts on the bottom of the RJ-45 socket act as springs to hold the USB plug firmly against the top of the socket. The whole thing is secure enough that simple shaking won't make it fall out.

  • lrb (unregistered) in reply to John Bigboote

    Throttling down the download speed "fixes" the problem for those client locations with ADSL, but what about the rest of the client's locations?  Wouldn't that make download much slower than upload? 

  • (cs) in reply to JoeBloggs
    JoeBloggs:
    USB into RJ-45 is a surprisingly good fit. The widths are the same, and the contacts on the bottom of the RJ-45 socket act as springs to hold the USB plug firmly against the top of the socket. The whole thing is secure enough that simple shaking won't make it fall out.

    What was that old crash test dumby motto: "You can learn a lot from a dumby!" Need to start making tech commercials like that. Well anymore all these computers are color coded for idiots. Don't even have to know a jack by name, just plug it in. WhereTF do i put this mouse. . . . OOOH. . . LOOK. . . . ORANGE! :)
  • Still coding in C++ (unregistered) in reply to GoatCheez

    Quote:

    "Yet, somehow, some people are so RETARDED, that they think the appliance will work even though the plug-socket fit is anything but snug. It is for this very reason that I think breeding should be a privledge that only those who are not completely retarded should enjoy. In fact, I would go so far as to make it a law. It's unfortunate though, that the overwhelming majority of people would fall into my category of completely retarded, so they would never go for such a thing.... I can still dream though...."
    Unquote

    It seems to me that you are assuming that people who do not happen to share your area of expertise are stupid.  There are some very bright but technologically challenged people who have other areas of expertise, and you might appear retarded to them if you strayed into their area.

    As for who should breed, maybe people who are good at caring for children might be the best....

    -- JT

  • some guy (unregistered) in reply to Ash
    Anonymous:
    I can't tell if you "asymmetric" guys are stupid or playing that way... the upload and download speeds are THE SAME. The upload speed is numerically larger because the upload file is 4x the size.


    Are u trying to be funny or u didn't read well?
  • (cs) in reply to JoeBloggs

    Anonymous:
    GoatCheez:
    I'm not surprised that happened, yet I continue to be surprised at the level of stupidity needed to think something like that would actually work. To my knowledge, all plugs of any form, will always fit somewhat snugly into the socket that it was designed to fit into. They make sockets different shapes for the very reason of preventing the wrong plug from being inserted. Yet, somehow, some people are so RETARDED, that they think the appliance will work even though the plug-socket fit is anything but snug.
    USB into RJ-45 is a surprisingly good fit. The widths are the same, and the contacts on the bottom of the RJ-45 socket act as springs to hold the USB plug firmly against the top of the socket. The whole thing is secure enough that simple shaking won't make it fall out.

    Simple USB test:  If you have to shake it more than twice, well...then....i digress.

  • (cs) in reply to TomCo

    well the halarious thing here was that the USB cable went to a printer. . . I guess they thought if they did that it would be a network printer. . . . . wonder how a network mouse would work? oh yeah KVM / RDP / SSH . . . . but who wants to deal with those!

  • Ann Coulter (unregistered) in reply to DGM
    Anonymous:
    Anonymous:
    Anonymous:
    Anonymous:
    Unfortunately this sounds very fake. Slow news day?


    Never worked in the ISP biz, have you?


    I don't remember seeing/hearing people actually go out of their way to write "asymmetric" instead of "A" in such a situation. Most people don't know/care what the A or any other letter in ADSL stands for. My gut feeling says this story is fake (or perhaps the A was spelled out when the story was put up on the site to make it more obvious).


    From what i see, this isn't the first ticket generated on this issue, and so the customer was probably using the terms explained to them the first time, without bothering to understand what they were told before.

    Which reminds me... why does my car go slower in reverse than in forward?  Someone needs to fix that.


    You need to upgrade to 5 gear reverse model.
  • evnafets (unregistered) in reply to Ann Coulter

    Anonymous:
    Anonymous:
    Which reminds me... why does my car go slower in reverse than in forward?  Someone needs to fix that.

    You need to upgrade to 5 gear reverse model.

    Is that the model used by the French Army?

  • Mark H (unregistered) in reply to PessiMister
    Anonymous:
    Unfortunately this sounds very fake. Slow news day?


    Agreed. Who would submit a ticket where they write out asymmetric instead of ADSL? Somebody who knows what it means, that's who.

    The fact they even noticed that it only happens at ADSL sites means somebody must have known what was going on. The ticket was probably something like "install SDSL at ADSL sites".
  • (cs) in reply to evnafets
    Anonymous:

    Anonymous:
    Anonymous:
    Which reminds me... why does my car go slower in reverse than in forward?  Someone needs to fix that.

    You need to upgrade to 5 gear reverse model.

    Is that the model used by the French Army?

    I have a nice French Weapon. Details: Dropped 1 time, never fired.
  • (cs) in reply to Rank Amateur
    Rank Amateur:

    Previous Owner:


    However the person who reported the bug couldn't believe it and it took a week to finally resolve it.

    Let me explain this in way you understand: You see, when you upload, the computer has to push the bits upward, and let me tell you, when you're talking millions of bits, it gets heavy. When you download, the bits just fall by gravity, so it's much faster (we provided you with some remarkable cushioning functions that prevent damage to your data).

    Non-ADSL? They use helium. That's why it's more expensive.

    --Rank

    Helium? So that's why my modem makes these funny, high-pitched noises!

  • (cs) in reply to JoeBloggs
    Anonymous:
    It's a Feature:

    Solution:

    Replace your f***in' ADSL with a f***in' T1 line.

    Now go the f*** away.

    Why would I want to reduce my already-slow upload speed? Compared to ADSL, a T1 is a slow connection.

     

    And your point is?...

  • xix (unregistered) in reply to GoatCheez
    GoatCheez:
    Anonymous:
    Anonymous:
    Anonymous:
    Anonymous:
    Unfortunately this sounds very fake. Slow news day?


    Never worked in the ISP biz, have you?


    I don't remember seeing/hearing people actually go out of their way to write "asymmetric" instead of "A" in such a situation. Most people don't know/care what the A or any other letter in ADSL stands for. My gut feeling says this story is fake (or perhaps the A was spelled out when the story was put up on the site to make it more obvious).


    I worked with DGM at the old ISP biz, and let me tell you. Those customers somehow defy modern laws of physics. . . I had one computer I fixed where someone could not get their USB working correctly. I went there and come to find out, they were plugging the USB into the LAN jack. . . . surprisingly it fits. . . . who knew.



    I'm not surprised that happened, yet I continue to be surprised at the level of stupidity needed to think something like that would actually work. To my knowledge, all plugs of any form, will always fit somewhat snugly into the socket that it was designed to fit into. They make sockets different shapes for the very reason of preventing the wrong plug from being inserted. Yet, somehow, some people are so RETARDED, that they think the appliance will work even though the plug-socket fit is anything but snug. It is for this very reason that I think breeding should be a privledge that only those who are not completely retarded should enjoy. In fact, I would go so far as to make it a law. It's unfortunate though, that the overwhelming majority of people would fall into my category of completely retarded, so they would never go for such a thing.... I can still dream though....


    See, that's the problem.  They are able to reproduce, and they put the plug in the socket, and it's not necessarily a snug fit, but hey, they can still reproduce... so they figure, as long as it sort of fits, they don't need to hear a click or anything, just as long as it doesn't fall out on it's own, it should work.

    If sex were more complicated, then you'd probably get your wish.  Me, I perform voluntary eugenics.

    captcha=giggity, wow, applicable
  • (cs) in reply to Forgottenlord
    Anonymous:
    And if you think that was bad, my first year Physics course, I was grouped together with two girls in the lab, we were all Engineers, and I was the only one comfortable with computers.  They're both still in Engineering - one's even in Computer Engineering.


    Yes you're right, this has harmed your karma. I've been studying together with (amongst lots of guys) a few girls, and they've been amazingly good at comp sci. Yeah, often better than me.
  • (cs) in reply to Still coding in C++
    Anonymous:

    Quote:

    "Yet, somehow, some people are so RETARDED, that they think the appliance will work even though the plug-socket fit is anything but snug. It is for this very reason that I think breeding should be a privledge that only those who are not completely retarded should enjoy. In fact, I would go so far as to make it a law. It's unfortunate though, that the overwhelming majority of people would fall into my category of completely retarded, so they would never go for such a thing.... I can still dream though...."
    Unquote

    It seems to me that you are assuming that people who do not happen to share your area of expertise are stupid.  There are some very bright but technologically challenged people who have other areas of expertise, and you might appear retarded to them if you strayed into their area.

    As for who should breed, maybe people who are good at caring for children might be the best....

    -- JT



    My comment has nothing to do with technology. Before electricity, there were plugs and sockets. If a person is trying to use a boulder that is too small to block a doorway that is bigger than the boulder, then that person is stupid. If they don't know why the smaller boulder isn't blocking the doorway then they are retarded.

    If only people that were good at raising children, yet were retarded, were allowed to breed we would have a world full of retards. That does society no good... We want progress, not congress! (lol!)
  • (cs) in reply to GoatCheez

    GoatCheez:
    Anonymous:
    Anonymous:
    Anonymous:
    Anonymous:
    Unfortunately this sounds very fake. Slow news day?


    Never worked in the ISP biz, have you?


    I don't remember seeing/hearing people actually go out of their way to write "asymmetric" instead of "A" in such a situation. Most people don't know/care what the A or any other letter in ADSL stands for. My gut feeling says this story is fake (or perhaps the A was spelled out when the story was put up on the site to make it more obvious).


    I worked with DGM at the old ISP biz, and let me tell you. Those customers somehow defy modern laws of physics. . . I had one computer I fixed where someone could not get their USB working correctly. I went there and come to find out, they were plugging the USB into the LAN jack. . . . surprisingly it fits. . . . who knew.



    I'm not surprised that happened, yet I continue to be surprised at the level of stupidity needed to think something like that would actually work. To my knowledge, all plugs of any form, will always fit somewhat snugly into the socket that it was designed to fit into. They make sockets different shapes for the very reason of preventing the wrong plug from being inserted. Yet, somehow, some people are so RETARDED, that they think the appliance will work even though the plug-socket fit is anything but snug. It is for this very reason that I think breeding should be a privledge that only those who are not completely retarded should enjoy. In fact, I would go so far as to make it a law. It's unfortunate though, that the overwhelming majority of people would fall into my category of completely retarded, so they would never go for such a thing.... I can still dream though....

    Would the law be that breeding is allowed only when the plug is a snug fit?

  • Thygrrr (unregistered)

    Captcha says it all:

    "WTF"


    Whoever wrote the words "asymmetric" must have gotten the clue that instant, no? No?

  • Ian Johns (unregistered) in reply to Ickster

    Anonymous:
    Given that the solution is clear as day in the ticket, I'd lay even money that the tech knew exactly what the problem was, but was stuck with an idiot customer who refused to believe a lowly Help Desk troll could know anything.

    I know I've been in that position in the past, and have eventually written an similar ticket just so the customer would get a call from someone they viewed with more credibility. Most of the engineers recognized those kinds of tickets when they got them.

    For everyone who thinks this post is faked, this person's reply is also a very likely possibility.

    I've worked for several embedded engineering companies & many times my or my co-workers' technically correct answers haven't been believed by higher-ups when we first proposed them.  So we too had to send out emails cc'd to everyone describing "the problem" & including our "supposed" solutions & explanations that there really is no problem.  Only until enough knowledgeable non-engineering-department staff agreed there was no problem would the higher-ups recognize that there really was "no problem".  Idiots.

    So this ticket could very well be actual.  Either the original ticket writer wrote it to get people off his back & let the next guy handle it, or someone later on added the "assymetric" to the ticket as a hint to other techs.

    IMO.

  • (cs) in reply to JoeBloggs
    Anonymous:
    USB into RJ-45 is a surprisingly good fit. The widths are the same, and the contacts on the bottom of the RJ-45 socket act as springs to hold the USB plug firmly against the top of the socket. The whole thing is secure enough that simple shaking won't make it fall out.


    What's more plot-thickening is that USB will not fit into regular Ethernet adapters in PCs.

    Laptops have sliiiightly bigger sockets, for some reason.
  • Javariel (unregistered) in reply to John Bigboote

    You accept that they're morons and give them a moron answer- tell them that the DSL lines are on a hill. Downloading goes downhill, so its really fast. Uploading goes uphill, so it takes the elctrons more time.

  • StupidPeopleTrick (unregistered) in reply to DGM

    Don't you guys get it?  This is the golden goose!

    1.  Tell boss you cannot fix this.

    2.  get fired

    3.  sue for wrongful termination

    4.  retire

    This reminds me of the guy who called a law advise show.  The caller had been hit by a drunk coka-cola truck driver.  The advising lawyer told the guy that he would never have to work again...

  • (cs) in reply to dhromed
    dhromed:
    Anonymous:
    USB into RJ-45 is a surprisingly good fit. The widths are the same, and the contacts on the bottom of the RJ-45 socket act as springs to hold the USB plug firmly against the top of the socket. The whole thing is secure enough that simple shaking won't make it fall out.


    What's more plot-thickening is that USB will not fit into regular Ethernet adapters in PCs.

    Laptops have sliiiightly bigger sockets, for some reason.
    You have got to be joking here. . . the Laptop they have here seems to have a tighter figt on RJ-45 than the PC itself. . . . . This was a PC RJ-45 I was talking about. . . . and since forth have always tried it with new machines and always the same results as posted above. . . .surpisinginly good fit
  • (cs) in reply to Kluminotty
    Anonymous:
    Well my real WTF happens on a daily basis. I am currently the web application designer, network tech, and systems tech at a Alternative Medicine Mom & Pop shop who thinks the internet will generate them millions overnight. . . Took forever to explain to them we could not host in house because we had DSL, but they still do not understand the difference between upload/download. . . .  Controlling the router is in my favor though, so when they come across with stupid tech questions. I just go in and slow their speed down to about 56K for the rest of the day. Then when asked, I just say oh the internet traffic is high today and congested like traffic on a road.


    Your an asshole.  I hope they catch onto your shit and fire you.

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