Unstructions: The Factory Reset, Irrational Installation, and Installs the Manual
by in Feature Articles on 2011-06-30Irrational Installation (from Mike T)
My company recently shelled out $8,000 for a mobile TV conference endpoint that allows us to do a two-way video conference from the field using a fairly small device (about the size of a large digital camera). It's a pretty cool idea, but we're finding that the hardware and software design are just not quite Enterprisey enough for our liking.
As an example, here is the official company reply on their support forum explaining how to reset the device to factory default settings:

"Today, with all the usual pomp and circumstance, pride and prejudice," rumbled the university president, "we unveil our new, multi-million dollar investment: a chip-card system for student payments. Now students will have an easy and convenient way to purchase books and other items from our campus stores and vending machines and manage the balances on their student accounts."
