The Robot Guys
by Charles Robinson
in Feature Articles
on 2014-12-04
Business was booming during the formative years of SuperbServices, Inc. It was a blessing and a curse; like any startup, there was more work to do than people to do it. Telling the sales team to be less successful wasn’t an option, so the tech team had to adapt.
The CEO of SuperbServices tasked Roland with a major initiative that would save the company, or at least their sanity. “We need to automate all of this processing work, so we can focus on service delivery!”, the CEO said. “Our value proposition is our services, and everything else is busy work. We need to automate that, and that’s where you come in. I need you to engage the Robot Guys to work on automating everything: operations approvals, purchasing, money transfers, client emails, everything!”