Flirting With Disaster
by in Best of the Sidebar on 2008-03-31Originally posted by "jjeff1"...
I’m exposed to a certain application twice a year. It’s used for a fund raising drive: fifty volunteers man the phones, people call in, and the volunteers take a poll and then enter data into the VB application on their workstations. These fundraising events are tied to schedules beyond our control, and there are absolutely no do-overs. That means the application needs to be rock solid.



When the H.R. director calls to rhetorically ask “can you come to my office for a chat… right now,” the conversation that follows rarely goes well. When one gets that call, goes to the office, and then finds two uniformed officers waiting, that conversation almost certainly never goes well. It sure didn’t for Steve.

When Russ started at InsuraCorp (as I'll call it), one thing was immediately apparent: There were two classes of programmers. The "rock stars," who were recruited from top universities and given first-class accommodations, like windowed offices with brand new computers and dual 21-inch LCD monitors; and the "dinosaurs," who were cramped in dimly lit cubicles each about the size of a refrigerator box. The dinosaurs were lucky if they had a fully working keyboard for their Windows 98 workstations. 